RAFAEL R. RODRIGUEZ
Houston, TX 816-***-**** email@example.com linkedin.com/in/rafaelrrodriguez/
STRATEGIC IT LEADER
System Design Process Improvement
Growth-driven, creative innovator focused on driving programs, projects, and products by aligning business strategy and technology to create value and growth. Fluent in Spanish.
Accomplished strategic and tactical planner with a track-record for conceptualize and directing the development and implementation of advanced technology and software solutions to create a competitive advantage.
Enterprising operations leader with strong business acumen for transforming IT operations from a strictly operational cost, to sources of internal and external customer satisfaction, value, and savings.
Energetic project and program director successful at building productive relationships across organizations of all sizes – a trusted advisor.
Dedicated people manager committed to developing talent and advancing organizational missions to produce better business outcomes.
Strategic & Tactical Planning Software Engineering Management Business and IT Alignment
Decision and Risk Analysis Technology Operations Management Budget Management
Organization & Staff Management Change Management
UNITED AIRLINES, Houston, TX 2016 – 2020
Senior Manager, Application Development
Role focused on finding solutions for integrating disparate systems and reducing systems cost. Oversaw all integration efforts leveraging technologies such as micro service architectures and cloud-based integration patterns. Managed budgets for CapEx and OpEx for software development, solution architecture and data initiatives. Oversaw vendor relationships.
•Hired, trained, mentored, and managed the development team’s performance, including identifying continuing education opportunities. These efforts led to promotions for various team members to senior positions within United.
•Collaborated with key department leaders to identify innovative technical solutions, reducing the time needed to complete client deliverables by 80%.
•Collaborated with Security to ensure factors such as PII and PCI were considered for all data, and to ensure our vendors used secure coding practices for all development efforts. These improvements lowered the risk of data and applications breaches.
•Improved technical solutions for mobile, desktop, and web applications by bringing together staff, vendor, and service resources to evaluate, design, test, install and maintain applications and software.
BOYD GAMING CORPORATION, Las Vegas, NV 2012 – 2016
IT Development Manager
Provided oversight of enterprise level integration effort with 3rd party vendors to replace legacy systems that ran property and customer management systems. Phased out an older centralized iSeries platform using RPG/DB2 to a centralized Microsoft SQL/.Net environment and integrated the remaining distributed property systems into the
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new solution. Charged with ensuring the migration effort had minimal impact on daily operations and internal stakeholders at all 22 company properties.
•Worked with iSeries and network engineering team to improve systems performance, establish a disaster recovery and high availability plan and implementation, installation of PTF’s and server’s upgrades.
•Developed programs using Java and IBM JT400 libraries to report on systems usage and other systems specific reports as requested by IT Audit team.
KANSAS CITY AREA TRANSPORTATION AUTHORITY, Kansas City, MO 2007 – 2011
Implemented, maintained, and oversaw all aspects of the information technology iSeries midframe systems. Responsible for the maintenance and upgrade of company ERP system.
•Improved the performance of ERP system used by HR, Payroll, Benefits, Finance and Supply Departments, resulting in a 95% system uptime.
•Developed and maintained an innovative attendance program that became vital to both the road supervisor and the HR department to track driver tardiness, absences, and reoccurring absence/tardiness patterns.
•Delivered server and application-related helpdesk support and training for 100 internal & external clients.
VARIOUS COMPANIES, Kansas City, MO/Las Vegas, NV / Houston, TX 2004 – 2020
DST SYSTEM, INC., Kansas City, MO 2006 – 2007
Coleman College, San Diego, CA
Technical Diploma – Computer Science
CompTIA A+ IT Technician
CIW v5 Associate
CIW v5 Professional – Site Designer