CINDY SMITH

**** *. ****** *** 810-***-****

Tucson, AZ 85706 adi1r3@r.postjobfree.com

“Experienced manager with expertise in sales and service, complimented by strong customer focus.”

EMPLOYMENT HISTORY

Geronimo Ltd. Tucson, AZ 11/2010 – Present

Administrative Assistant - Duties include all office responsibilities, customer service, scheduling all jobs for service crews, sales, estimating all residential work, ordering materials, receiving and tracking materials, following through on all jobs with customers and contractors, answering phones and handling inside sales.

. Upselling whenever possible, cold calling builders, remodelers, businesses, to build business.

Border Glass and Aluminum Tucson, AZ 12/2009 – 11/2010

Administrative Assistant - Assisted estimator in all aspects of project bids, supports project managers throughout project completion, assembles, updates, project binders, issues and tracks purchase orders, supports field crews, orders materials, tracks and expedites deliveries, set up training and safety classes, answers phones, files, takes meeting minutes, duplicated blue prints, processes Am Ex expenses, payroll, benefits,accounts receivable, assembled product information files, balance petty cash, and communicate with General contractors from the bid process throughout project completion.

. Willing and able to do anything asked with a positive attitude.

Walmart Tucson, AZ 01/2006 – 12/2009

Sales Associate – sales, display, pricing, signing, inventory, stocking, multi-line phones, utilized as department manager when needed.

. Team approach for sales increases.

Koerts Glass and Paint Flint, MI. 08/1999 – 02/2002

Residential Glazing Department Manager / Estimator - Managed residential division of contract glazing department, supervised and oversaw residential crews and projects from bid through completion, generated estimates, outside sales through cold calls and networking, onsite design consultation,

CINDY SMITH

generated invoices, data entry, insurance and credit billing, past dues, collections, ordered parts and materials, customer complaints, costing and coding, ensured compliance with State and Federal glazing laws, and Union labor regulations, and implemented sales promotions and advertising.

. Streamlined scheduling, estimating, and clerical procedures for the department. Initiated programs to reduce labor costs through more efficient use of resources and staff. Increased sales through focus on custom design and promotions. Negotiated with product suppliers for cost reductions. Utilized volunteer programs, community service, and marketing promotions to increase sales and name recognition.

Arrow Merchandising Chicago, ILL. 01/2000 – 10/2002

Manufacturer’s Representative - Represented Fossil, DKNY, Folio, and Lorus. Trained and supervised sales staff, designed displays, acted as liaison in various stores, monitored products, presentations, sales and inventory.

. Increased sales through training of sales staff, utilizing sales incentives and promotions.

Henderson Glass Inc. Flint, MI 1986 – 1999

Senior Customer Service Associate – Opened and closed, scheduling, estimating, supervising and training office staff and service crews, ordering parts and materials, customer complaints, sales, design, invoicing, billing, costing and coding, filing, computers, cash balance, petty cash balance, accounts payable and receivable, promotional activities and advertising, past due collections, purchase orders, payroll, and data entry.

. Initiated and created new office setup for this location and three additional locations. Implemented programs to increase sales and cut operation costs. Increased name recognition through volunteer programs, community service and advertising.

SKILLS

Reliable, creative, dependable, starter/finisher, leadership, team building, results driven, problem solving, drawing relationships, attention to detail, strong natural communication skills, ability to multi-task, listening, learning quickly, strong work ethics, positive attitude and high morals.

EDUCATION

University of Michigan Flint, MI. Bachelor of Arts

Mott Community College Flint, MI Associate of Arts

Contact this candidate