NOMBUSO NDINGA
GONUBIE WEST
**57
PROFILE
I am hardworking and dedicated person who at all times works to the best of her ability for the benefit of the organization. I am meticulous about details so I sometimes work on my own time trying to make sure that I provide excellent quality to my clients. I am also an energetic lady.
PERSONAL DETAILS
Surname : Ndinga
First Name : Nombuso
Identity : Female
Marital Status : Married
Nationality : South African
Home Language : IsiXhosa
Other Languages : English, IsiZulu
Health : Excellent
Cell Number : 078-***-****
Email address : adi1pg@r.postjobfree.com
Driver’s License : Yes (Code 8)
EDUCATION
Last School Attended: Khanyisa High School
Grade Completed: Matric
Year Completed: 2007
EMPLOYMENT HISTORY
Company: Old Mutual Client Services
Position: Client Service Consultant
Duration: 1 Year (2009)
Responsibilities:
Meet monthly targets in terms of lending and other financial products.
Meet collections and arrears targets in terms of lending products.
Educate clients on responsible use of credit and effective money management.
Establish a new business pipeline through marketing, lead generation and tracking.
Adhere to internal, regulatory and legislative governance to ensure quality business and mitigate risk.
Facilitate intra branch referrals by building mutually beneficial relationships with other business units.
Provide excellent face to face and telephonic service to customers.
Build sustainable relationships that enhances the brand.
Deliver on daily production standards and adhere to service and quality standards.
Reason for Leaving: End of Long-Term Insurance learnership program
Company: Old Mutual Finance
Position: Client Relations Consultant
Responsibilities:
Meet monthly targets in terms of lending and other financial products.
Meet collections and arrears targets in terms of lending products.
Educate clients on responsible use of credit and effective money management.
Establish a new business pipeline through marketing, lead generation and tracking.
Adhere to internal, regulatory and legislative governance to ensure quality business and mitigate risk.
Facilitate intra branch referrals by building mutually beneficial relationships with other business units.
Provide excellent face to face and telephonic service to customers.
Build sustainable relationships that enhances the brand.
Deliver on daily production standards and adhere to service and quality standards.
Year: 2012-2015
Company: Old Mutual Group
Position: Financial Advisor
Responsibilities:
Interact with clients to gather information to determine financial needs.
Prospect and maintain clientele.
Recommend and sell financial plans and products that will help meet the financial goals.
Capture and report new business with clients details.
Market organisations financial products.
Year: 2015 to date
ACHIEVEMENTS
Exceptional Achievement – 2017
Exceptional Achievement – 2016
Top Client Relations Consultant-2015
SKILLS OBTAINED
Dealing with outgoing and incoming calls
Time Management
Good Customer Care and Working under Pressure
Team Work
TRAINING & DEVELOPMENT
FAIS Credits (SSP & BFI outstanding)
RE 5 (Completed)
REFERENCES
Ms P. Mbongozi
Position: Manager
Company: Old Mutual Finance
Telephone: 047-***-****
Cell number: 072-***-****
Miss S Ndonyela
Position: Supervisor
Company: Old Mutual Client Services
Telephone: 047-***-****
Miss S. Ntseke
Position: Sales Manager
Company: Old Mutual Group
Telephone Number: 082-***-****