Donna Dodgen

Business Management

Roberta, GA

An office manager with 22 years of experience in medical office operations within a fast paced environment, ability to lead and motivate employees, familiar with all aspects of daily business operations including: personnel, human resource issues, HIPPA and OSHA compliance, payroll, and numerous administrative functions. Motivated leader with strong organizational and prioritization abilities. I'm proactive and organized with passionate commitment to first-rate patient care. Authorized to work in the US for any employer

Work Experience

Office Manager

C. Wayne Dodgen M.D., P.C - Thomaston, GA

May 1994 to January 2016

Thomaston, GA

Oversaw daily medical office operations and managed a staff of 7 employees. Responsibilities included administrative, billing, personnel issues, Human Resources policies & procedures and payroll (including quarterly and annual tax preparation as well as submission.) Hired, trained, and performed annual performance reviews of staff. Ensured employees were up to date on training in their various fields of employment. Scheduled conferences for continuing education classes. Ensured the facility was OSHA, HCP, and Department of Labor compliant. Oversaw billing and collections of patient accounts which included contact with insurance companies, hospital, and patients to assist with approval and payment of services. Negotiated and updated contracts with insurance companies.

Implemented online insurance claim filing which resulted in faster payments and increased office efficiency.

Oversaw office supplies and equipment. Met with sales representatives of medical equipment and supply companies to analyze and control cost of operation. Warranty Clerk

Blue Bird Body Company - Fort Valley, GA

July 1984 to May 1994

Responsibilities included verifying information and researching warranty claims to ensure timely and accurate processing.

Preparing monthly reports.

Communication with distributors about warranty issues. Assistant Manager

Pizza Inn - Macon, GA

January 1981 to June 1983

Responsibilities included overseeing daily operations of the restaurant. Keeping inventory up to date.

Overseeing employees and keeping track of their hours to turn into headquarter office. Completing financial paperwork to turn into the headquarter office. Education

Some college in Business

Crandall Junior College - Macon, GA

1989 to 1990

Degree in Cosmetology

Upson Techical College - Thomaston, GA

1980 to 1981

Some college in Accounting

Macon College - Macon, GA

1979 to 1981

High school diploma in Honors Courses

Crawford County High School - Roberta, GA

1979 to 1980

Skills

• Team building

• Problem solving

• Payroll

• Medical Office Experience

• General Ledger Accounting

• Tax Experience

• Accounts Payable

• Financial Report Writing

• Human Resources

• Accounting

• HIPAA

• Microsoft Office

• QuickBooks

• Medical Billing

• Medical Records

• Account Reconciliation

• Journal Entries

• Bank Reconciliation

• Balance Sheet Reconciliation

• Office Management

• Accounts Receivable

• Financial Statement Preparation

• Data Entry

• Medical Coding

Awards

GOAL AWARD

1980

First launched in 1971, GOAL focuses on student excellence in technical education by focusing on academic excellence and personal achievement. A panel of judges selects one student, the state GOAL Winner, to serve as an ambassador of technical education in Georgia.

Contact this candidate