PRABHJIT SINGH ARORA
Noida, Uttar Pradesh, India : +91-981-****-***
: adi1d6@r.postjobfree.com
http://linkedin.com/in/prabhjit-singh-780880189
PROFILE SNAPSHOT
Meticulous professional offering 24+ years of progressive experience in strategic business planning, merchandising, sales management, operations management, product knowledge and business development
Demonstrated skills in driving sales growth and profits by developing a friendly, well trained sales team who are always highly visible to customers and responsive to their needs
Hands-on experience in managing store, sales, and customer service essential to handle and resolve day to- day operational issues
Skilled in building business, leveraging core strengths and working diligently to maintain solid client relationships
Reliable and analytical change management leader with a proven ability to build, manage and foster a team oriented environment, with articulate communication skills, and with adeptness in delivering effective projects under time constraints
Facilitate growth by leading and managing cross-functional teams to bring in record high revenues and profits, by employing sound business processes, by ensuring teams embrace a “client first” mind-set and by developing a culture of excellence
Impeccable personal sales skills and experienced sales closer, with excellent leadership, organizational, analytical and communication skills
PROFESSIONAL FORTE
Sales Management Operation Management Sales Queries Management Performance Management Product Knowledge Market Research Brand Development Strategic Business Planning & Execution Corporate Communications Social Media Management Customer Service Business Development Client Relationship Management Vendor Management Negotiations Merchandising People Management Leadership & Training Team Management
CAREER CONTOUR
Proprietor
Max Aircon, India
Business Development Manager
Air Command Engineers, India
Sales Manager
Amritsar Paint Store, India
Nov 2006- Ongoing
Dec 2002- Oct 2006
Mar 1994- Oct 2002
Key Result Areas
As Proprietor
Performing a wide array of duties including managing corporate clients acquisition, maintaining existing client relations, handling/ leading team members
Involved in planning & execution of independent projects, supervising team performance and managing vendors/ negotiations
Collaborating with the operations team to rectify post sales queries & ensuring required documentation is put across to the team
Coordinating and approving budgets for product development, marketing, overhead, and growth
Seeking new directions/ways to improvise and grow the organization
Motivating employees and fostering employee career planning
Setting up goals and defining and implementing corporate vision
Catering to the needs of the clients and ensuring optimum levels of satisfaction and introducing adjustments to products / services
As Business Development Manager
Prepared growth strategy that focused on customer satisfaction & conducted research to identify new markets/ customer needs
Organized business meetings with prospective clients and promoted company's products & services and catered to the needs of the clients
Created sales contracts and assured adherence to law-established rules & guidelines
Maintained records of sales, revenue, invoices etc. and established long-term relations with new & existing customers
As Sales Manager
Leverage expertise in growing company's business by achieving market leadership in the designated area/channel
Motivated Sales team to achieve company's goals both short and long term
Planned, directed and managed all sales activities to achieve sales budget
Developed new channels, key accounts, products and market
Analyzed competitors' activities and market insight to adjust sales tactic and strategies
ACADEMIC CREDENTIALS
Mechanical Engineering from William Carey University, India, 2009