K. Kavitha

Flat No.*, Aura Flats, A** Thiruvenkadam Nagar, First Main Road

Ambattur, Chennai – 600053

Email id – adi197@r.postjobfree.com, adi197@r.postjobfree.com, Mobile – 984*******

Career Objective:

A meticulous and resourceful individual with 7.5 years of experience in requirements gathering, project planning, project tracking and project execution activities, seeking a role on the project management side

Career Progression

Functional Skills

Adept in project management tools like JIRA, ZenHub

Hands on experience in Project Management, SDLC and Agile methodologies

Working knowledge in Slack, Basaas apps and GitHub (GitHub account - https://github.com/Kavitha78 )

Proficient in managing cross functional teams/projects, capable of working with remote teams

Basic working knowledge in CSS, HTML, Web applications

Experience working in TortoiseSVN, a subversion client for project monitoring and forecasting purpose

In depth understanding of the cost structure (Capex and Opex) and billing, back charging process of Engineering centre

Proficient in MS Excel, Word and PowerPoint

Current Online course details

Pursuing an online course in Business planning and Project Management at NPTEL - National Programme on Technology Enhanced Learning

Current Volunteering Roles

Volunteering as Project Management Consultant in The IO Foundation

The IO Foundation is a non-profit organization based in Malaysia dedicated to promote, protect, and provide solutions for Digital Rights - https://www.theiofoundation.org/#About,

https://github.com/TheIOFoundation

Role involves conducting agile level assessment and providing agile project management training to a group of Volunteers (UI/UX Developers, Research, Social media, Communications, Documentation, HR and Finance team) across USA, UK, South Asia and other European countries to promote and improve agility within the Organization. Attend the weekly Management status calls to provide status updates on the training and the implementation of Agile process.

Responsible for creating and implementing Agile process within the team and to oversee successful adoption of the agile method. Coach the team on Agile practices and to explain them about using the agile methods thereby facilitating agile process knowledge to the team. Help in the development and implementation of agile projects and support project planning

Train the volunteers for using Project management tool – Zenhub, Version control

tool – GitHub, training them with respect to sprint planning, sprint meetings, updating and maintaining product backlog

Developing a Web app for diagnosing hearing disabilities and colour blindness

Taking care of requirements analysis, project planning and project management activities for this project. Posted the project in a URL (https://www.donatecode.com/project/website-development-4/) and working with 2 Volunteers from Germany in this project to develop a web based tool that will help in diagnosing hearing disabilities and color blindness. Planning to give the website to an NGO that conducts health camps in rural areas. It can be used for detecting hearing disabilities and color blindness in people living in rural areas.

Project management activities and source code details are maintained in GitHub profile - https://github.com/Kavitha78

March 2013 – July 2020 – Rotork Controls India Pvt Ltd

Rotork Innovation Design and Engineering Centre

Designation: Engineering/Project Administrator

Job Responsibilities

Work directly with Engineering Manager and Engineering team. Identify the communication needs of diverse stakeholders. Responsible for communicating programmatic work that enhances flow of information across all levels of the organization.

Assist the team in Requirements analysis and develop functional requirement documents

Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning and product demos

Monitor project status using appropriate tools like Jira and report and escalate to management as needed

Track projects with respect to the resource, schedule, and budget

Ensure that all projects are delivered on-time, within scope and within budget

Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each phase of the project

Act as the point of contact and communicate project status to all stakeholders

Responsible for gathering of relevant project data and to produce information to be presented for review by the management

Prepare and submit back charging invoices to Finance department on a monthly basis for project accounting to track R&D revenue on a regular basis

Interface and communicate with Project team, Management and Stakeholders

Provide support to the team in project purchases

Oversee the acquisition of resources and materials as needed before and during projects by talking with customers, team members, managers and negotiating price and payment agreements with vendors

Maintaining CAPEX, OPEX and general expenses related to the department

June 2011 – Oct 2012 - Kubs Safes and Locks Pvt Ltd

Designation: Customer Service Executive

Job Responsibilities

Taking care of order processing and acting as the point of contact for all order fulfilment issues

Providing the status of existing orders to customers in coordination with warehouse

Managing supplier and delivery expectations by closely coordinating with warehouse team and ensuring timely billing and delivery

Tracking order changes and cancellations

Conducting order reviews, processing orders and verifying data, obtaining customer confirmations and following up on deliveries

Handling customer order related queries & support, liaising with key internal stakeholders for quality/warehouse issues, processing return shipment

Review customer concerns, consider options and develop best solutions for customer

Resolving other customer service issues as needed and escalate customer requirements to management when not being met

Maintain files and processing customer returns and backorder information requests

Ensuring the database of customers is current, accurate, and complete

Coordination with finance team for accounts receivable and follow up with customers for payment

Ensuring regular review and prompt action on backlogs and devising plans to minimise these in coordination with other teams

Nov 2009 – May 2011 - Switzer Instrument Limited

Designation: Sales Coordinator

Job Responsibilities

Provide support to the Sales staff and National Sales Manager

Preparing RFQ and Preparing Tender documents

Review the tender process and preparing required documents

Coordinating with the sales team and Management team in scheduling meeting & fixing appointments & making cold calls to prospective customers

Respond quickly and efficiently to all in-coming sales enquiries

Respond to complaints from customers and give after-sales support when requested

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

Maintain files and office records and customers database

Giving support to the field employees by assigning leads and answering their queries

Draft letters, proposals and other correspondence as required

2000 – 2009 – Taking care of family business

Languages Known

English, Tamil, Hindi

Personal Details

Date of Birth : 03.06.1978

Nationality : Indian

Academic Qualifications

Course/Institution Year Percentage

B.E (St. Joseph’s College 1999 70%

Of Engineering –SATYABAMA

UNIVERSITY)

(Instrumentation Engineering)

Higher Secondary

(Adarsh Vidyalaya School, Ch-14) 1995 87%

Matriculation

(Adarsh Vidyalaya School, Ch-14) 1993 75%

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