K. Kavitha
Flat No.*, Aura Flats, A** Thiruvenkadam Nagar, First Main Road
Ambattur, Chennai – 600053
Email id – **************@*****.***, ***********@*****.***, Mobile – 984*******
Career Objective:
A meticulous and resourceful individual with 7.5 years of experience in requirements gathering, project planning, project tracking and project execution activities, seeking a role on the project management side
Career Progression
Functional Skills
Adept in project management tools like JIRA, ZenHub
Hands on experience in Project Management, SDLC and Agile methodologies
Working knowledge in Slack, Basaas apps and GitHub (GitHub account - https://github.com/Kavitha78 )
Proficient in managing cross functional teams/projects, capable of working with remote teams
Basic working knowledge in CSS, HTML, Web applications
Experience working in TortoiseSVN, a subversion client for project monitoring and forecasting purpose
In depth understanding of the cost structure (Capex and Opex) and billing, back charging process of Engineering centre
Proficient in MS Excel, Word and PowerPoint
Current Online course details
Pursuing an online course in Business planning and Project Management at NPTEL - National Programme on Technology Enhanced Learning
Current Volunteering Roles
Volunteering as Project Management Consultant in The IO Foundation
The IO Foundation is a non-profit organization based in Malaysia dedicated to promote, protect, and provide solutions for Digital Rights - https://www.theiofoundation.org/#About,
https://github.com/TheIOFoundation
Role involves conducting agile level assessment and providing agile project management training to a group of Volunteers (UI/UX Developers, Research, Social media, Communications, Documentation, HR and Finance team) across USA, UK, South Asia and other European countries to promote and improve agility within the Organization. Attend the weekly Management status calls to provide status updates on the training and the implementation of Agile process.
Responsible for creating and implementing Agile process within the team and to oversee successful adoption of the agile method. Coach the team on Agile practices and to explain them about using the agile methods thereby facilitating agile process knowledge to the team. Help in the development and implementation of agile projects and support project planning
Train the volunteers for using Project management tool – Zenhub, Version control
tool – GitHub, training them with respect to sprint planning, sprint meetings, updating and maintaining product backlog
Developing a Web app for diagnosing hearing disabilities and colour blindness
Taking care of requirements analysis, project planning and project management activities for this project. Posted the project in a URL (https://www.donatecode.com/project/website-development-4/) and working with 2 Volunteers from Germany in this project to develop a web based tool that will help in diagnosing hearing disabilities and color blindness. Planning to give the website to an NGO that conducts health camps in rural areas. It can be used for detecting hearing disabilities and color blindness in people living in rural areas.
Project management activities and source code details are maintained in GitHub profile - https://github.com/Kavitha78
March 2013 – July 2020 – Rotork Controls India Pvt Ltd
Rotork Innovation Design and Engineering Centre
Designation: Engineering/Project Administrator
Job Responsibilities
Work directly with Engineering Manager and Engineering team. Identify the communication needs of diverse stakeholders. Responsible for communicating programmatic work that enhances flow of information across all levels of the organization.
Assist the team in Requirements analysis and develop functional requirement documents
Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning and product demos
Monitor project status using appropriate tools like Jira and report and escalate to management as needed
Track projects with respect to the resource, schedule, and budget
Ensure that all projects are delivered on-time, within scope and within budget
Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each phase of the project
Act as the point of contact and communicate project status to all stakeholders
Responsible for gathering of relevant project data and to produce information to be presented for review by the management
Prepare and submit back charging invoices to Finance department on a monthly basis for project accounting to track R&D revenue on a regular basis
Interface and communicate with Project team, Management and Stakeholders
Provide support to the team in project purchases
Oversee the acquisition of resources and materials as needed before and during projects by talking with customers, team members, managers and negotiating price and payment agreements with vendors
Maintaining CAPEX, OPEX and general expenses related to the department
June 2011 – Oct 2012 - Kubs Safes and Locks Pvt Ltd
Designation: Customer Service Executive
Job Responsibilities
Taking care of order processing and acting as the point of contact for all order fulfilment issues
Providing the status of existing orders to customers in coordination with warehouse
Managing supplier and delivery expectations by closely coordinating with warehouse team and ensuring timely billing and delivery
Tracking order changes and cancellations
Conducting order reviews, processing orders and verifying data, obtaining customer confirmations and following up on deliveries
Handling customer order related queries & support, liaising with key internal stakeholders for quality/warehouse issues, processing return shipment
Review customer concerns, consider options and develop best solutions for customer
Resolving other customer service issues as needed and escalate customer requirements to management when not being met
Maintain files and processing customer returns and backorder information requests
Ensuring the database of customers is current, accurate, and complete
Coordination with finance team for accounts receivable and follow up with customers for payment
Ensuring regular review and prompt action on backlogs and devising plans to minimise these in coordination with other teams
Nov 2009 – May 2011 - Switzer Instrument Limited
Designation: Sales Coordinator
Job Responsibilities
Provide support to the Sales staff and National Sales Manager
Preparing RFQ and Preparing Tender documents
Review the tender process and preparing required documents
Coordinating with the sales team and Management team in scheduling meeting & fixing appointments & making cold calls to prospective customers
Respond quickly and efficiently to all in-coming sales enquiries
Respond to complaints from customers and give after-sales support when requested
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Maintain files and office records and customers database
Giving support to the field employees by assigning leads and answering their queries
Draft letters, proposals and other correspondence as required
2000 – 2009 – Taking care of family business
Languages Known
English, Tamil, Hindi
Personal Details
Date of Birth : 03.06.1978
Nationality : Indian
Academic Qualifications
Course/Institution Year Percentage
B.E (St. Joseph’s College 1999 70%
Of Engineering –SATYABAMA
UNIVERSITY)
(Instrumentation Engineering)
Higher Secondary
(Adarsh Vidyalaya School, Ch-14) 1995 87%
Matriculation
(Adarsh Vidyalaya School, Ch-14) 1993 75%