Email: adi13m@r.postjobfree.com

Address: ** *’meara court, North York, ON M2J 4Y9

Education:

Diploma of International Business – Seneca College In-progress

Bachelor of Industrial Engineering – Islamic Azad Karaj University 2013 - 2017

Certificate in MSP software

Work experience:

Guest Service Associate at Mama Sonia Catering 2019 – Now

Mama Sonia is a well-known authentic homemade food catering that has branches in Toronto and other countries

Greeted the customers and made them feel welcomed.

Took customers order.

Charged correctly and received appropriate payment for the goods and services.

Purchased the required raw ingredients.

Helped the cook to prepare the food.

Sat clients party tables and elegantly displayed foods for customers to enjoy their foods while partying.

Served customers with their food requirements.

Cleaned kitchen area and washed the dishes.

Took initiatives to do what needed to be done.

Import Specialist at Chimiaran Co. 2018 - 2020

Chimiaran Co. is a manufacturer of PVC stabilizers and PE waxes.

Coordinated proper insurance coverage for goods in transit, protecting customer and company assets.

Monitored shipment progress, tracking movement and delivery confirmation.

Maintained meticulous records of prior shipments, including ingoing, outgoing, and stored freight.

Reviewed import and export documentation to identify shipment contents and apply correct tariff codes.

Served customers by going above-and-beyond to offer exceptional support for all needs.

Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.

Project Assistant at Delta Co. 2016 - 2017

Delta Company is a leading scoreboard manufacturer.

Enhanced project communication by coordinating meetings, routing mail, and developing presentations.

Kept project details current through regular meeting attendance, communication with team members and timely database updates.

Kept team on task by tracking schedules, monitoring deliverables, and troubleshooting technical problems.

Created detailed briefs, reports, and other professional business correspondence for project teams.

Customer Service and Cashier (Part-Time) at Namino Co. 2014 - 2016

Namino is an innovative company that has a mission to produce healthy, tasty and varied ready-to-eat foods.

Completed inquiries and followed up with customers to share findings and offer solutions.

Helped improve processes and products by relaying customer feedback.

Updated records with all interactions and customer’s transactions.

Identified causes of product malfunctions and credited affected customers.

Receptionist (Part-Time) at Dr. Jamalian Office. 2014 - 2016

Dr. Ali Jamalian is a well-known Physiotherapist.

Greeted persons entering establishment, determined nature and purpose of visit, and provided directions to specific destinations.

Supported customers with prompt answers and personalized support for both callers and visitors.

English Teacher (Part-Time) at Osve High School 2013-2014

Developed lectures and assignments centered on literary analysis and writing fundamentals.

Promoted critical thinking and analysis by interpreting assigned texts through diverse academic lenses.

Immersed students in different time periods depicted in literary works through engaging lectures, documentaries, and hands-on classroom activities.

Areas of Expertise:

My university studies have given me expertise in the following areas

Supply Chain Management - Just-in-Time (JIT) - Six Sigma

How to increase product quality, improve process flow, and reduce costs while maintaining or improving safety in large manufacturing companies

How to develop accurate, operations-wide measurement standards to increase production, minimize non-value-added time, and reduce cost

Monitor and analyze workflow, processes, procedures, and line activities, identifying and resolving bottlenecks to maximize efficiency.

Software knowledge:

SolidWorks – a solid modelling Computer Aided Design (CAD) and computer aided engineering (CAE) program running on Microsoft Windows

ICDL – Word, Excel, PowerPoint, Internet Explorer, Windows etc.

Msp (Microsoft management) including Wbs, network, constraint, recourse, overtime work, recurring task.

Personal skills and attributes:

The skills and attributes that will enable me to be an excellent employee and team member are:

Communication skill: I have learnt the importance of effective communication through collaboration on university group projects. At work, my effective communication skill has helped me to update the higher management timely and effectively and flag the project risks and potential hurdles.

Flexibility: working in various field and environments has helped to realize the importance of flexibility and learning the new required skills quickly to thrive and contribute to a fast paced changing environment. I developed innovative ways to meet client needs with the focus on identifying the key outcomes.

Time management: With my vast experience, I have developed excellent time management skills to complete the required tasks and projects with a short hard deadline.

Team player: I value, respect and appreciate different personalities and the strengths each team member brings to the project in hand.

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