Brenda Hobson **** N ***th st #*
414-***-**** adi10i@r.postjobfree.com Milwaukee,WI 53222
SKILLS SUMMARY:
*Proficient in Microsoft Office Suite (word, Excel, PowerPoint and outlook)* Ability to multi-task*
*Excellent team-player* Excellent customer resolution* Conflict Resolution* Ability to work under Pressure* Organizational and Prioritization Skills* Strong Verbal and Personal Communication Skills* Accuracy and Attention to Details* Analytical thinking/planning
Objective:
To continue my career in the healthcare Industry that will benefit from my PCT (Patient Care Technician) and HUC (Communicator) experience with a positive interaction in Customer Service.
EXPERIENCE
G4S
Security Officer
Milwaukee, WI
10/2018-present
Patrol outside and inside building maintain safety
Answer phone inquiries
Direct clients and visitors where to go
Fiserv Forum
Supervisor Milwaukee,WI 01/2016-present
Insure security was doing their job
Assist customers find proper seating and any other needs
Conduct meetings with security staff and inform them of and changes for events
Escort irate customers out of the facility
Froedtert Hospital
Milwaukee, WI
Health Unit Coordinator/PCT 12/1995-10/2017
Assist Medical doctor and patients and family members
Answer multiline telephones, order supplies
Call medical records for X ray, CT scans
Day surgery, oncology and PACU
EDUCATION
2 years of College
High School Diploma