Health Nurse

Patricia Garren

**** **** ****** *****, **********, CT 06457 860-***-**** adi0ye@r.postjobfree.com

Professional Summary

Experienced nursing professional with proven track record of clinical and financial success including. but not limited to, optimal patient outcomes, sound patient case management, and superior organizational performance with profitable financial growth.

Skills

Clinical Management

Quality Outcomes

Case Management

Team Leadership

Conflict Resolution

Operations Management

Work History

Executive Director, 07/2019 to 12/2020

Kindred At Home – Farmington, CT

Focus on clinical case management and quality outcomes for a diverse patient population group

Review and analyze patient diagnoses and treatment plan for payor plan eligibility

Oversee, implement, and guide Quality Assessment, Performance Improvement (QAPI) activities for patient care to achieve an agency Home Care Compare Star Rating of 4.5 out of 5

Establish and evaluate goals and objectives for success in Patient Driven Grouper Model (PDGM)

Guided parent and branch operations through COVID 19 onset, peak, and continuance

Increased revenue and agency profitability through operations management of staff pool, marketing resources, and cost containment

Agency administrator for 4 branches

Area Vice President, 03/2018 to 07/2019

Pruitt Health @ Home – Raleigh, NC

Devised, deployed and monitored processes to boost positive patient outcomes, long-term business success and increased profit levels for 8 home health branches

Lead NC operations to deficiency free initial certification of 2 start-up offices

Develop and maintain strategies for Value Based Purchasing solvency

Plan and position agencies for pending Review Choice Demonstration launch

Plan and position agencies for 2020 Patient Driven Grouper Model (PDGM)

Executive Director, 04/2015 to 03/2018

Kindred At Home – Hamden, CT

Lead clinical management and quality patient outcome activities for a primarily geriatric population to achieve an agency Home Care Compare Star Rating of 4.5 out of 5

Establish, implement, and evaluate financial goals and clinical objectives for home health services

Positioned branches to Preferred Provider Status Status with area hospitals and skilled nursing facilities

Turnaround of unstable branch to achieve Branch of the Year 2016

Case Manager /Clinical Supervisor, 05/2013 to 04/2015

Middlesex Hospital Home Health & Hospice – Middletown, CT

Partnered with physicians, social workers, rehab disciplines, volunteer coordinators, and case managers to develop and implement individualized care plans while providing cohesive care to patients from home health to palliative care to hospice in home health and inpatient setting

Interpret, implement, and establish process compliance with changing Hospice Regulations (Hospice Information Set among others)

Established Continuous Care Protocol and process for hospice patients

Hands on care

Administrator, 05/2011 to 05/2013

Maxim Healthcare Services – East Hartford, CT

Hospice Program Director / Administrator / Director of Clinical Services, 02/1999 to 05/2011

Masonicare / Heartland / CareSouth Homecare – Wallingford, CT and Raleigh, NC

Critical and Cardiac Care Staff Nurse / Long Term Care Staff Nurse 1993 – 1999

Education

Master of Science: Health Care Administration - 2008

Pfeiffer University - Misenheimer, NC

Bachelor of Science: Nursing - 2003

Winston Salem State University - Winston Salem, NC

Associate of Arts: Nursing - 1993

Randolph Community College - Asheboro, NC

References furnished upon request

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