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Engineer Desktop Support

Location:
National Institute of Technology, Tamil Nadu, India
Salary:
17000
Posted:
December 29, 2020

Contact this candidate

Resume:

RESUME

VINOTH.E Email:adi0uz@r.postjobfree.com

no*7, manathattai agraharam, Contact:962-***-****

manathattai,

kulithalai-639104

CAREER OBJECTIVE :

To be a part of professional organization and work towards the achievement of its goals through

the application of knowledge and skill with sincerity and commitment.

JOB SUMMARY:

SUREWORKS INFOTECH PVT LTD

Designation : customer support engineer

Period : 10.12.2019 to 24.03.2020

CMS IT SERVICES PVT LTD

Designation : customer support engineer

Period : 28.04.2016 to 1.10.2019

Care IT SOLUTION PVT LTD

Designation : Desktop Support Engineer

Period : 01.01.2015 TO 23.01.2016

Ms. ROYAL ENGINEERING WORKS

Designation : Electrical Assistant Engineer

Period : 01.05.2011 to 30.04.2013

SKILLS & ACTIVITIES:

Technical support professional offering extensive experience and thorough knowledge of different operating systems, hardware, desktop peripherals, IT network systems and firewalls.

Presently working as a desktop support engineer for many organizations.

CAREER SUMMARY:

A confident and reliable Technical Support Engineer with 4`years of experience in working with computers and resolving any support issues.

Proven ability to administrate and control the operation

Ability to work without supervision and to take initiative.

Customer service oriented – Good communication skills used to support various technical issues and desktop operation queries.

Efficient problem solving and multi-tasking abilities.

Expertise to configure and maintain the computer based information systems.

Excellent communicator and ability to relate well with people at all levels.

Flexibility of working well as part of a team and independently.

EDUCATIONAL QUALIFICATION:

Course

Year

Name Of The Institution

Details

Percentage

Diploma in Electronics And communication Engineering

Apr 2011

Infant Jesus Polytechnic

College, k.kallikudi, Trichy

Directorate Of Technical Education

81%

ITI (Electrician)

Jul 2007

Sri Durai Samy Memorial

ITC,Sathiyamangalam.

National Council For Vocational

Training.

77%

S.S.L.C(Secondary School Leaving Certificate

Mar 2003

Govt.Boys Higher

Secondary School,

Kulithalai.

StateBoard

48%

JOB RESPONSIBILITIES:

Installing, up gradation, troubleshooting of operating system win2000/win xp/win7/win8/win10

Configuring Microsoft outlook for user and troubleshooting mail problem.

Assembling of computer, installation of operating systems and software .

Trouble shooting of all branded and assembled desktops

Installing and configuring the peripherals.

Installing and configuring network operator system, hardware devices and drivers.

Connecting and configuring PCs for use on LAN

Used to rectify the hardware/software/LAN issues for end user

Installation of all kind of software for support user

Installion of auntivirus

Bios configuration.

Configuring & installation of local printer and network printer

Responsible for configure and test any new hardware and software.

Visit to client sites to help with installation, deployment, and troubleshooting.

Installing the software, operating systems and server operating systems.

Remote Access Applications (VNC, Remote Desktop, Team Viewer, etc.)

Experience with troubleshooting network connectivity

Experience with troubleshooting scanner

TECHNICAL SKILLS:

Knowledge of electronics components.

Good through hole soldering.

Able to read electronics schematics.

Connected wires draw diagrams of electrical system installed.

Equipment using testing device such as multimeter.

Draw the diagrams of electrical system.

PERSONAL SKILLS:

A smart worker.

Excellent verbal and written communication skills.

Eager in learning, fascinating performer.

Good in team facilitator and an efficient hard worker.

Work with full of interest.

Thirst to learn new things

PERSONEL PROFILE:

Father’s Name : M.S.Elangovan

Date of birth : 30.07.1988

Gender : Male

Nationality : Indian

Marital status : Single

Languages known : English, Tamil

Hobbies : Reading Newspaper, Playing Cricket, making mini circuits, Surfing

On net

Declaration:

I hereby declare that all my above information’s are true to the best of my knowledge.

Place:

Date: [ VINOTH.E ]



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