RESUME
VINOTH.E Email:adi0uz@r.postjobfree.com
no*7, manathattai agraharam, Contact:962-***-****
manathattai,
kulithalai-639104
CAREER OBJECTIVE :
To be a part of professional organization and work towards the achievement of its goals through
the application of knowledge and skill with sincerity and commitment.
JOB SUMMARY:
SUREWORKS INFOTECH PVT LTD
Designation : customer support engineer
Period : 10.12.2019 to 24.03.2020
CMS IT SERVICES PVT LTD
Designation : customer support engineer
Period : 28.04.2016 to 1.10.2019
Care IT SOLUTION PVT LTD
Designation : Desktop Support Engineer
Period : 01.01.2015 TO 23.01.2016
Ms. ROYAL ENGINEERING WORKS
Designation : Electrical Assistant Engineer
Period : 01.05.2011 to 30.04.2013
SKILLS & ACTIVITIES:
Technical support professional offering extensive experience and thorough knowledge of different operating systems, hardware, desktop peripherals, IT network systems and firewalls.
Presently working as a desktop support engineer for many organizations.
CAREER SUMMARY:
A confident and reliable Technical Support Engineer with 4`years of experience in working with computers and resolving any support issues.
Proven ability to administrate and control the operation
Ability to work without supervision and to take initiative.
Customer service oriented – Good communication skills used to support various technical issues and desktop operation queries.
Efficient problem solving and multi-tasking abilities.
Expertise to configure and maintain the computer based information systems.
Excellent communicator and ability to relate well with people at all levels.
Flexibility of working well as part of a team and independently.
EDUCATIONAL QUALIFICATION:
Course
Year
Name Of The Institution
Details
Percentage
Diploma in Electronics And communication Engineering
Apr 2011
Infant Jesus Polytechnic
College, k.kallikudi, Trichy
Directorate Of Technical Education
81%
ITI (Electrician)
Jul 2007
Sri Durai Samy Memorial
ITC,Sathiyamangalam.
National Council For Vocational
Training.
77%
S.S.L.C(Secondary School Leaving Certificate
Mar 2003
Govt.Boys Higher
Secondary School,
Kulithalai.
StateBoard
48%
JOB RESPONSIBILITIES:
Installing, up gradation, troubleshooting of operating system win2000/win xp/win7/win8/win10
Configuring Microsoft outlook for user and troubleshooting mail problem.
Assembling of computer, installation of operating systems and software .
Trouble shooting of all branded and assembled desktops
Installing and configuring the peripherals.
Installing and configuring network operator system, hardware devices and drivers.
Connecting and configuring PCs for use on LAN
Used to rectify the hardware/software/LAN issues for end user
Installation of all kind of software for support user
Installion of auntivirus
Bios configuration.
Configuring & installation of local printer and network printer
Responsible for configure and test any new hardware and software.
Visit to client sites to help with installation, deployment, and troubleshooting.
Installing the software, operating systems and server operating systems.
Remote Access Applications (VNC, Remote Desktop, Team Viewer, etc.)
Experience with troubleshooting network connectivity
Experience with troubleshooting scanner
TECHNICAL SKILLS:
Knowledge of electronics components.
Good through hole soldering.
Able to read electronics schematics.
Connected wires draw diagrams of electrical system installed.
Equipment using testing device such as multimeter.
Draw the diagrams of electrical system.
PERSONAL SKILLS:
A smart worker.
Excellent verbal and written communication skills.
Eager in learning, fascinating performer.
Good in team facilitator and an efficient hard worker.
Work with full of interest.
Thirst to learn new things
PERSONEL PROFILE:
Father’s Name : M.S.Elangovan
Date of birth : 30.07.1988
Gender : Male
Nationality : Indian
Marital status : Single
Languages known : English, Tamil
Hobbies : Reading Newspaper, Playing Cricket, making mini circuits, Surfing
On net
Declaration:
I hereby declare that all my above information’s are true to the best of my knowledge.
Place:
Date: [ VINOTH.E ]