Contact Information

RESUME

Name

:

S.Balathirupurasundari

Address : Chennai, Tamilnadu

Mobile : +91-805*******

E-Mail : adi0u5@r.postjobfree.com

Objective

To attain a position in an esteemed company. Where I can apply my knowledge and skills to face challenges in the real world. Goal oriented professional offering an end to end logistics on full time basis for the organization. Career Profile

• Having Overall Experience of 6 years 3 months

• A Good capable HR Generalist to manage the day-to-day HR activities, such as maintaining HR information system records and compiling reports from the database, developing department goals, objectives and systems, scheduling interviews and performing other, related activities as required and assigned.

• Adept at directing all HR functions, including recruiting, talent development, employee relations and policy design. Experienced at Utilizing internet technologies to improve Organizational Performance.

• A Highly motivated, self-driven and enthusiastic employee looking forward to a career, where I can enhance and develop my skills.

• Able to use own initiative and work as a part of a team under pressure to meet challenging deadlines/objectives.

• Good communication and organizational skills with the will and determination needed to succeed.

• Strong ability to work effectively with all levels of associates and management while maintaining a high level of confidentiality.

Work Experience

Having 3 Months of Experience as Management Support In 20cube Logistics Private Limited from November 2019 till February 2020, Also having 2.8 Years of Experience as HR Generalist in GV Globe Tech Private Limited from March 2017 till November 2019 and 3.5 Years of experience in KPO

(Knowledge Process Outsourcing), involved in claims and healthcare projects as Senior Processor Executive in Cognizant Technology Solutions, Chennai from September 2013 till February 2017. Technical Exposure

HR – Generalist

• Excel spreadsheet Intermediate level, Computer competent, Manage multiple tasks

Senior Processor Executive

Operating System

• Windows

Packages

• MS-Office (Word, Excel, PowerPoint)

Applications

• Citrix Software (Macess, ABS, Lotus notes and other Burgess Software, Omni software) Key Deliverables

Employee engagement programs

Joining formalities, exist formalities

Maintaining reports/database

Handling payroll, Compensation and Benefits,

Requirement gathering

Positive attitude, Good communication Skill

Handling Clients with Excellent knowledge

Processing as per guidelines

Coordinating Inter centre assignment

Organized team building events

Common goals achievement

Forecast Planning for the team

Roles and Responsibilities

HR – Generalist Role

• Provide general HR activities, such as maintaining HR information system records and compiling reports from the database, developing department goals, objectives and systems, scheduling interviews and performing other, related activities as required and assigned.

• Maintaining and/or creating office documents, department reports & customer files including legal contracts

• Maintaining end to end Employee Lifecycle transactional processes, including joiners, movers, leavers, pay changes, special leave types and compensation and benefit administration and produce the associated documentation for all employees and managers

• Administration of Employees Self Service system to update and maintain work completion data on daily basis.

• Coordinating activities between the company and outside parties.

• Updating employee records with holiday requests, payroll changes and any leave due to illness.

• Responding to letters, emails and general correspondence Dealing promptly and politely with queries raised by company employees, managers and external personnel.

Conduct interviews and coordinate the selection process, maintaining employee personnel files, Provide general office duties to support the team, Responsible for Attendance management. Perform special projects as directed, to maintain regular reports for management review.

• Outsourcing and In sourcing of Health Insurance policy for US clients

• Healthcare processing of Newday,Adjustment and Recovery of claims

• Competencies across

• Handling client Data’s and Calls

• Immediate Response and Queries for customers

• Report formation and detailed description for clients

• Delivering on time or prior to that as per policy and Procedures.

• Entering the claim with new inventory of data into system, Understanding the medical history of the clients, Processing the claims after proper investigation

• Testing the Backend Information’s whether customers have overpaid or Underpaid as per the insurance policy terms and conditions.

• Updating feedback immediately to the customers after proper investigation.

• Daily working towards achieving the individual targets.

• Updating the productivity and pending claims status into the database every day

• Followed adjudication policies and procedures to ensure proper payment of claims

• Delivered timely service to the members, providers, billing departments on the subject of claims, every week collate the updated documents and process flow.

• Settlement of the claims in accordance with the norms of the Insurance policies.

• Solving the queries of the customers in the Claim settlement issues.

• Data downloading with using Citrix application in systems.

• Weekly report of the updated workflow and status of the workflow with client confirmations.

• Creating slides with report of the individual KRA (key result area).

• Delivering the report to the managers in appropriate time. Achievements

Certified in HR – Statutory Compliance from MSME Technology, Chennai (Government of India).

Awarded for Outstanding performance, productivity and Dedicated services in the Organization.

Got Merit Certificates in All semesters for the Ranking in Department.

Participated in Seminars, paper presentation competition, Bagged 1st prize in singing competition during school.

Education Summary

QUALIFICATION

Master of Business

Administration

Bachelor of Degree

in

Science

H.S.L.C

S.S.L.C

SPECIALIZATION

Human Resource

Management

Electronics

&

Computer Science

Computer

Science

Computer Science

SCHOOL

& COLLEGE

Anna University

SASTRA

Zion Matriculation

Higher Secondary

School

MPB Govt. Girls High

School

BOARD OF

EXAMINATION

Anna

University

Sastra

University

State Board

State Board

PERCENTAGE

68%

63%

71%

83%

YEAR OF

PASSING

2016

2013

2010

2008

Academic Project

UG: Automatic Door opening system, Programmable system on chips PG: Work Life Balance In An organization

Personal Profile

Date of Birth : 26/05/1993

Passport : Yes (06/01/2014-05/01/2024)

Languages Known : English, Telugu, Tamil and Hindi Sports : Carom board, Badminton

Address : No: 1, karthik Nagar (Extn-5),Manikkavasagar street,Madambakkam Village, Guduvanchery-603202.

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