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Front Desk Sales

Location:
Lagos, Nigeria
Posted:
December 29, 2020

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Resume:

ATTAGUBA KATHERINE MARIAH

ADDRESS: * ******** ******, ******, ****, LAGOS STATE.

PHONE : 081********

E-MAIL :adi0po@r.postjobfree.com

OBJECTIVE

To work as a dedicated employee in a dynamic environment and with a progressive organization that recognizes outstanding performances and offers the potential for carrier and growth and development. Thereby using my strength and abilities for goal actualization and realization of such organization. A driven team player with proven leadership skills to drive organizations to inclusive growth, sustainability and profitability.

BIO DATA

Date of birth

15th May, 1996

Marital Status

Single

Sex

Female

Nationality

Nigerian

COMPETENCIES AND SKILLS

Good Interpersonal Relationship

Ability to work under pressure

Ability to demonstrate high level integrity

Willingness to learn with strong desire to succeed

Result oriented team player

Ability to use CRM(Customer Relationship Management) and Microsoft Office tools

SUMMARY OF QUALIFICATION

(2013-2017). University of Benin, Benin city, Edo State, Nigeria.

B. A Foreign Languages.

(2007 – 2013) Great Cambridge High School, Okota, Lagos State

West Africa Senior School Certificate Examination (WASSCE).

(2016) Village Du Benin, Universite de Lome, Togo

Certificat de Stade

(2019) Breakthrough Academy, Suleja, Niger State, Nigeria

Computer Technology

(2019) Skylight Global Tech Ltd., Suleja, Niger State, Nigeria

Human Resource Management Professional (HRMP)

International Customer Service and Relationship Management (ICSRM)

WORK EXPERIENCE

(2019) Contact Solutions Limited

POSTION: Call Centre Agent.

Projects Involved:

Nigerian Breweries, Benin Electricity Distribution Company, Pharmasecure.

Taking customers complaints and escalating to the project owners.

Maintain healthy team dynamics

Preparing daily and weekly project reports.

Receiving and responding to emails, Selecting and explaining the best solution to solve any complaint

Escalate issues about the product with the use of Customer Relationship Management

POSITION: Front Desk Representative.

Keep front desk clean, tidy and supplied with the necessary supplies

Greet, communicate with and welcome guests

Answer all the customers’ questions and address their complaints

Answer all incoming calls and redirect them when needed

(2018-2019) Solid Elite Breakthrough Academy Suleja, Niger State.

POSITION: French and English Tutor

Taught all aspects of English and French Languages to junior secondary classes.

Coordinated class room activities

Conducted student’s assessment and graded accordingly.

(2017) HP SPROCKET Mega Plaza, Victoria Island, Lagos State.

POSITION: Sales Reperesentative.

• Provided on-ground assistance to customers.

• Maintained courteous professionalism with potential customers

(2013 – 2014) ROOT DRUGS LTD, Okota, Lagos.

POSITION: Cashier.

• Prepared the receipts and payment account, income and expenditure account of the store.

• Compared the receipts and payment for each month from source documents with sales statements

LANGUAGES

English, Yoruba and French

HOBBIES

Meeting People, Reading, Travelling, Singing and Dancing

REFERENCES

References available on request.



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