Yalanda K. Crawford
Lakewood, NJ 08701
adi0hp@r.postjobfree.com
SUMMARY
Highly motivated achiever with outstanding credentials, in-depth experience involving secretarial, administrative analytical, and coordination skills. Strong computer, accounting and managerial experience. Able to quickly learn procedures and methods. Capable of handling multiple projects simultaneously. Dependable, processing strong work ethics, and adaptability to change.
RELEVANT SKILLS AND EXPERIENCE
TECHNICAL
• Certified in Microsoft Word
• Experience with PC systems and software including Microsoft Office, Adobe, PageMaker, Word Perfect, Powerpoint, Excel, Quickbooks, Vista, and Microsoft Outlook.
● Typing 65 wpm accurately, shorthand 90 wpm, 98% accuracy in Data Entry ACCOUNTING
• Compiled and analyzed financial information to prepare entries to accounts including general ledger and trial balance.
• Analyzed financial information detailing assets, liabilities, and capital accounts.
• Prepared and balanced sheets, profit and loss statements and other reports to summarize current and company’s projected financial position.
WORK EXPERIENCE
AMT Transportation Services, LLC Lakewood, NJ 2012-2014 Office Assistant
● Customer Service
● Schedule appointments and dispatch work as needed
● Answering Multi Line Phones
● Data Entry, faxing, filing & Scanning
● Customer Invoices & Statements as well as Accounts Receivable / Accounts Payable
● Reconcile Service Call paperwork daily, invoice out, process payments
● Taxi dispatch
Department of Veteran Affairs Fort Monmouth, NJ 2006-2008 Program Manager, Ambulatory Care
• Prioritized work in order to meet deadlines
• Dictation of doctor notes
• Submitted insurance claims
• Conducted patient recall list
• Consulted with medical staff in VA Clinics
• Acted as expeditor for compensation and pension program
• Facilitated and insured the efficiency and appropriate processing of all compensation and pension examination request
Shore Medical Specialist Lakewood, NJ 2002-2004
Receptionist/Referral Department
• Responsible for patient registration
• Successfully submitted insurance claims
• Referred patients to specialty care
• Dictation of doctor orders
• Submitted refill request
Abundant Life Ministries Lakewood, NJ 2000- Present Secretary/ Counselor
• Provided administrative support to Pastor
• Ensured all bills were paid and sent out on a timely basis
• Assisted in development of training manuals for materials for new members
• Troubleshoot and resolve problems concerning computer software for Pastor and staff
• Advised and supported clients
• Provided information on NHS services
• Listened to client concerns, queries and questions
• Help sort out problems quickly and effectively
• Acted as a liaison with staff, managers, and health professionals with the aim of sorting problems quickly as possible
EDUCATION
American Institute 2017-Present
Currently working on Certified Medical Assistant Program Ocean County College Toms River, NJ 2008-Present
Currently working on Business Administration Degree Marist College Oneonta, NY 2001-2002
Business Administration Courses
Business Institute of New York Oneonta, NY 2001-2002 Business Clerical Courses