CURRICULUM

VITAE

OF

MERCIA JACOBS

PERSONAL DETAILS:

NAME: MERCIA HEILA JACOBS

DATE OF BIRTH: 31/05/1986

AGE: 34

ADRESS: 60 SMALL STR PUTFONTEIN BENONI

CELL NO: 066-***-****

EMAIL: adi0g4@r.postjobfree.com

HOBBIES: SPORTS, MUSIC, READING, SWIMMING

LANGUAGES: AFRIKAANS AND ENGLISH WRITTEN AND SPOKEN

EDUCATION; DELMAS HOERSKOOL STD 9

SUBJECTS PASSED:

o ENGLISH

o AFRIKAANS

o SCIENCE

o COMPUTER SSCIENCE

o GEOGRAPHY

o BUSINESS ECONOMICS

COMPUTER SKILLS:

o OPERATING SYSTEM WINDOWS EP

o MICROSOFT OFFICE, EXEL,WORD,POWERPOINT, OUTLOOK,

o LISTENER PROGRAM

o COSTOMER SAT PROGRAM

o TURBO DRIVE ACCOUNTING

o RETAIL PROGRAM

o INTERNET

o EMAIL

WORK HISTORY

ADT (PTY)LTD (AUGUST 2007 TILL AUGUST 2012

JOB DESCRIPTION:

TITLE: COORDINATOR /PERSONAL ASSISTANT

DEPARTMENT: TECHNICAL

REPORTS TO: SENIOR MANAGERS WILLIE MEINTJIES AND ROBERT HOOD

JOB SUMMARY:

1. BOOKING OF SERVICE AND INSTALLATION CALL’S WHEN CLIENT REQUESTED IT.

2. DATA CAPTURING

3. REBOOKS OF ALL SERVICES

4. FILLING

5. HANDLING OF ALL CALLS REGARDING QUERIES AND COMPLAINTS

6. DOING COURTECY CALLS

7. SENDING INFORMATION SMS’S TO ALL TECHNICIANS

8. ATTENDING OF MANAGEMENT MEETINGS

9. CAPTURING OF ALL ORDERS

10. DOING CONTROL ROOM CALLS 200 CALLS A DAY

11. GENERAL OFFICE ADMIN DUTIES

12. BANKING OF ALL CASH INVOICES DAILY

13. CO-ORDINATING OF 10 TECHNICIANS AND 2 AREAS REPORTING TO 2 MANAGERS

14. HANDELING TECHNICAL DEPARTMENTS COMPLAINTS

15. HANDELING ALL SECATERY DUTIES FOR BOTH MANAGERS, MINUTES,REPORTS,LETTERS.

16. MANAGEMENT REPORT AND SALES OF ALARM SYSTEMS

17. INSPECTIONS ON INSTALLATIONS

ICTUS EQUIPMENT:

JOB SUMMARY:

1.ADMIN

2.QUOTES FOR MD

3.DATA CAPTURING

4.SALES

HORIZON POWDER COATERS:

JOB SUMMARY:

MANAGER ASSISTANT

1.ADMIN

2.CLIENT COMPLAINTS

3.INVOICING

4.DEPT/CREDIT

5.MONTHLY CUT-OFFS

6.ORDERS

7.QUOTES

8.HANDELING 2 COMPANY PROFILE AND SALES

9.PRODUCTION PLANNING

10.FINANCE

11.MANAGERS REPORTS

12.FILLING

13.RECEPTIONIST

14.MANAGING OF STAFF ON THE FLOOR

MEAT WORLD DAVEYTON

JOB DESCRIPTION:

Title: Supervisor

DUTIES: SUPERVISING 14 STAFF MEMBERS

7 CASHIERS 7 COOKERS

CASH FLOATS CHANGE MANAGEMENT

VOIDING OF STOCK

DISCOUNTS AND COSTING

STOCK CONTROL

ALL ADMIN,DATA CAPTURING AS WELL AS

QUALITY CONTROL DOCUMENTS AND INSPECTIONS.

FIRST AID I.O.D PAPER WORK .

MANAGING A TAKE AWAY

COOKING OF ALL FOOD

OPERATING OF ALL CASH TILLS

MAKING WEEKLY WORK AND OFF SHIFT ROOSTER

REF: OFFICE MANAGER ZITA RAMOS

CONTACT: 011-***-****

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