CURRICULUM
VITAE
OF
MERCIA JACOBS
PERSONAL DETAILS:
NAME: MERCIA HEILA JACOBS
DATE OF BIRTH: 31/05/1986
AGE: 34
ADRESS: 60 SMALL STR PUTFONTEIN BENONI
CELL NO: 066-***-****
EMAIL: **************@*****.***
HOBBIES: SPORTS, MUSIC, READING, SWIMMING
LANGUAGES: AFRIKAANS AND ENGLISH WRITTEN AND SPOKEN
EDUCATION; DELMAS HOERSKOOL STD 9
SUBJECTS PASSED:
o ENGLISH
o AFRIKAANS
o SCIENCE
o COMPUTER SSCIENCE
o GEOGRAPHY
o BUSINESS ECONOMICS
COMPUTER SKILLS:
o OPERATING SYSTEM WINDOWS EP
o MICROSOFT OFFICE, EXEL,WORD,POWERPOINT, OUTLOOK,
o LISTENER PROGRAM
o COSTOMER SAT PROGRAM
o TURBO DRIVE ACCOUNTING
o RETAIL PROGRAM
o INTERNET
o EMAIL
WORK HISTORY
ADT (PTY)LTD (AUGUST 2007 TILL AUGUST 2012
JOB DESCRIPTION:
TITLE: COORDINATOR /PERSONAL ASSISTANT
DEPARTMENT: TECHNICAL
REPORTS TO: SENIOR MANAGERS WILLIE MEINTJIES AND ROBERT HOOD
JOB SUMMARY:
1. BOOKING OF SERVICE AND INSTALLATION CALL’S WHEN CLIENT REQUESTED IT.
2. DATA CAPTURING
3. REBOOKS OF ALL SERVICES
4. FILLING
5. HANDLING OF ALL CALLS REGARDING QUERIES AND COMPLAINTS
6. DOING COURTECY CALLS
7. SENDING INFORMATION SMS’S TO ALL TECHNICIANS
8. ATTENDING OF MANAGEMENT MEETINGS
9. CAPTURING OF ALL ORDERS
10. DOING CONTROL ROOM CALLS 200 CALLS A DAY
11. GENERAL OFFICE ADMIN DUTIES
12. BANKING OF ALL CASH INVOICES DAILY
13. CO-ORDINATING OF 10 TECHNICIANS AND 2 AREAS REPORTING TO 2 MANAGERS
14. HANDELING TECHNICAL DEPARTMENTS COMPLAINTS
15. HANDELING ALL SECATERY DUTIES FOR BOTH MANAGERS, MINUTES,REPORTS,LETTERS.
16. MANAGEMENT REPORT AND SALES OF ALARM SYSTEMS
17. INSPECTIONS ON INSTALLATIONS
ICTUS EQUIPMENT:
JOB SUMMARY:
1.ADMIN
2.QUOTES FOR MD
3.DATA CAPTURING
4.SALES
HORIZON POWDER COATERS:
JOB SUMMARY:
MANAGER ASSISTANT
1.ADMIN
2.CLIENT COMPLAINTS
3.INVOICING
4.DEPT/CREDIT
5.MONTHLY CUT-OFFS
6.ORDERS
7.QUOTES
8.HANDELING 2 COMPANY PROFILE AND SALES
9.PRODUCTION PLANNING
10.FINANCE
11.MANAGERS REPORTS
12.FILLING
13.RECEPTIONIST
14.MANAGING OF STAFF ON THE FLOOR
MEAT WORLD DAVEYTON
JOB DESCRIPTION:
Title: Supervisor
DUTIES: SUPERVISING 14 STAFF MEMBERS
7 CASHIERS 7 COOKERS
CASH FLOATS CHANGE MANAGEMENT
VOIDING OF STOCK
DISCOUNTS AND COSTING
STOCK CONTROL
ALL ADMIN,DATA CAPTURING AS WELL AS
QUALITY CONTROL DOCUMENTS AND INSPECTIONS.
FIRST AID I.O.D PAPER WORK .
MANAGING A TAKE AWAY
COOKING OF ALL FOOD
OPERATING OF ALL CASH TILLS
MAKING WEEKLY WORK AND OFF SHIFT ROOSTER
REF: OFFICE MANAGER ZITA RAMOS
CONTACT: 011-***-****