To whom this may concern

Attached is a copy of my CV, forwarded through as my application for the available position. As you would acknowledge by my CV, my past job description has clear indication of me having experience in this field. I understand the requirements and duties that come with being in the required field. I am a fast learner who’s not afraid of change, I work well under pressure, and I am self-motivated and very target driven. I am a people’s person, who has a global acknowledgement of customer service/liaising and a clear and professional speaker. If given the opportunity I will bring with me, perfect productivity and professional quality of service, to the position given to me.

Kind Regards

Mrs. Kasturi Naidoo Dawn

PS. Please reply via my mobile number 084-****-***

C.V OF

KASTURIE NAIDOO

PERSONAL DETAILS

Name Kasturie Naidoo

Known as Name DAWN

Gender Female

Race Asian

Marital Status Married

Citizenship SA by birth

SA ID Number 820**********

E-Mail adi0ep@r.postjobfree.com

Cellphone Number 084-****-***

Driver License Code 8

Own Transport Yes

Physical Address 34B TASVIR MANSIONS

Street RYDALVALE

City/Town PHOENIX

Province Kwazulu Natal

Country South Africa

Postal Code 4068

EDUCATION DETAILS

21/05/2013

Institution KWELANGA TRAINING

Field OF Trained TELEPHONE EXCELLENCE

Qualification Type Certificate

Description 10 Ways to Better Listening

Business Phone Etiquette

Call Transfer Etiquette

Cell Phone Do’s and Don’ts

Communicating with Difficult People

5 Tips for keeping your Business Calls Cordial and

Professional

How to end a Business Call Tactfully

How to leave a Professional Phone Message

Improve Your Listening Skills

Phone Rage

Talk Smart: Prescriptions for improving your

Phone Skills

Top Ten Telephone Basics

1/12/2004

Institution ACADEMY OF BUSINESS COMPUTING

Location DURBAN

Status of Qualification Completed

Field of study BUSINESS MANAGMENT AND SECRETARIAL

Qualification Type Certificate

Description PUBLIC RELATIONS

BUSINESS MANAGMENT

BUSINESS COMMUNICATIONS

BUSINESS ADMINISTRATION

TRAVEL AND TOURISM

TELEPHONE, RECEPTION AND COMMUNICATIONS

1/6/2001

Institution SUN SCHOOL OF COMPUTING

Location DURBAN

Status of Qualification Completed

Field of study THE INTRODUCTION TO PERSONAL COMPUTERS

Qualification Type Certificate

Description COMPUTER FUNDAMENTALS

WINDOWS

MS WORD

MS EXCEL

1/11/1999

Institution PROTEA SECONDARY

Location DURBAN

Status of Qualification Completed

Field of study S 16

Qualification Type Matric

Subjects ENGLISH

AFRIKAANS

MATHEMATICS

BIOLOGY

HISTORY

SPEECH AND DRAMA

WORK EXPERIENCE

June 2019 – June 2020

Job Title Cashiers / Admin

Company Name McCarthy VW Umhlanga

Key Duties CASHIER, Warranty Clerk,

Service, Admin & Accounts Assist

E.g. VOA Clearance Clerk “Vehicle Open Account”

Service Booking Assistance/Relief… etc.

System worked on Autoline

Reason for leaving COVID 19 – Retrenchment

Receiving and Receipting Daily

Cash, Speed Point, Cheque and EFT Payments

Clearance of Cash Sale Outstanding

Payments for Vehicle Deposits

Holding Deposits, Payment for Parts

and Vehicle Service),

Credits and Refunds

Managing Company Petty Cash Flout

Processing Petty Cash Vouchers

Cheque Requisition

Daily Balancing of Books and Banking etc.

Debtors Control - Accounts Receipting & Clearance

Vehicle Open Account (VOA) Clearance

Updating and Clearing System of EFT payment for New – Used Vehicles

Both Finance and Cash Deals

Confirmation of EFT reflecting in the Bank Account

Receipting of Remittance and Clearing of VOA

Month end receipting of all outside (Wesbank, Nedbank, Standard Bank, ABSA, Investec, Capitec) Bank remittances.

Updating if part payment and writing off small amounts when authorized.

Transferring amount to Suspense, Delivery, W78 ( Cash Back Accounts)

Moving relevant amounts from Purchase, Sales and Nominal Ledgers when required to

clear account

Cash Sales Accounts Receipting & Clearance (Workshop/Parts Department)

Receipting of EFT payment made by customer.

Moving Credits and Policy Come Backs

Daily follow up and updating of Cash Sales Account.

FICA Update and Reporting

Making Shore all amounts paid VIA cash, in and out of Banking Deposits exceeding

R25, 000.00 are FICA updated within 24 Hours.

Making shore all documents that required by FICA are attached and updated

filling in of FICA Form for particular customer and email/fax to Marcel Johnston

FICA representative.

Being constantly aware of any suspicious transactions that require FICA Reporting

January 2016 – 2018

Job Title Cashiers / Admin

Company Name Alpine Audi Centre Umhlanga

Key Duties Reception Relief, Cashiers, Banking,

Petty Cash Control, Admin,

Workshop/ Parts/ Vehicle Debtors Assist,

Fuel Processing, Admin Run Assistance

Workshop Tech-Service Adviser Productivity

Target Times / St1 etc.… Daily Report Updates to Directors… System Kerridge

Reason for leaving Decided to be a stay at home Mom and later Opened my own business

13/03/2012 – January 2016

Job Title Cashiers / Receptionist

Company Name McCarthy Audi Centre Umhlanga

Key Duties CASHIER, Warranty Clerk,

Service, Admin & Accounts Assist

E.g. VOA Clearance Clerk “Vehicle Open Account”

Service Booking Assistance/Relief… etc.

System worked on Autoline

Receiving and Receipting Daily

Cash, Speed Point, Cheque and EFT Payments

Clearance of Cash Sale Outstanding

Payments for Vehicle Deposits

Holding Deposits, Payment for Parts

and Vehicle Service),

Credits and Refunds

Managing Company Petty Cash Flout

Processing Petty Cash Vouchers

Cheque Requisition

Daily Balancing of Books and Banking etc.

Debtors Control - Accounts Receipting & Clearance

Vehicle Open Account (VOA) Clearance

Updating and Clearing System of EFT payment for New – Used Vehicles

Both Finance and Cash Deals

Confirmation of EFT reflecting in the Bank Account

Receipting of Remittance and Clearing of VOA

Month end receipting of all outside (Wesbank, Nedbank, Standard Bank, ABSA, Investec, Capitec) Bank remittances.

Updating if part payment and writing off small amounts when authorized.

Transferring amount to Suspense, Delivery, W78 ( Cash Back Accounts)

Moving relevant amounts from Purchase, Sales and Nominal Ledgers when required to

clear account

Cash Sales Accounts Receipting & Clearance (Workshop/Parts Department)

Receipting of EFT payment made by customer.

Moving Credits and Policy Come Backs

Daily follow up and updating of Cash Sales Account.

FICA Update and Reporting

Making Shore all amounts paid VIA cash, in and out of Banking Deposits exceeding

R25, 000.00 are FICA updated within 24 Hours.

Making shore all documents that required by FICA are attached and updated

filling in of FICA Form for particular customer and email/fax to Marcel Johnston

FICA representative.

Being constantly aware of any suspicious transactions that require FICA Reporting

(Receptionist / Switchboard)

Telephone Switchboard management

(Other Duties)

Warranty Sales Clerk

Quoting Customers on Vehicle Warranties and Maintenance Plans

Signing up customers for suitable plan and processing for activation

Assisting with transferal of plan ownership, if vehicle is sold

Assisting with cancelation of Warranty / Maintenance Plans

Assisting with Trade and Retail value, and vehicle history

Booking Clerk Assist

Assisting and Relieving Booking Clerk

Assisting with Booking in for Service, and Repair of Vehicles

Admin Assistance

Monthly Telephone Staff Itemised Billing

Monthly Staff Overtime and Leave Updates

Boomerang Control

Making shore Vehicle Boomerangs (trackers) are on Regularly Charged

Maintaining a register of Boomerangs bored and returned

Making constant updates to department Managers of boomerangs not returned

09/11/2009 – 12/03/2012

Job Title TEMPORARY AGENT….

Company Name DRAKE INTERNATIONAL

Key Duties SWITCHBOARD/RECEPTION / ADMIN

1. SRK Consulting’s (Engineers and Scientist) Reception/Admin

2. Royal Sechaba Food Services Reception

3. Bosch Munitech Reception

4. McCarthy VW & McCarthy Audi... Reception

5. Smith’s Manufacturing (Reception)

6. Life Entabeni Hospital... Switchboard Partime temp for 2 years etc.

Direct Manager Name MS CANDICE COOPER / SHARM SALIE

4/9/2006 – 07/04/2008

Job Title CUSTOMER SERVICE CONSULTANT

Company Name TALKTALK

Location MNT EDGECOMBE DURBAN

Job Status Permanent

Reason for leaving Opened my Own Business

Key Duties CSA FOR AN INTERNATIONAL CALL CENTER HELPING CUSTOMERS FROM THE UK WITH ANY QUERY OR ENQUIRIES ABOUT THE LANDLIND SERVICE PROVIDED BY "TalkTalk" e.g.,

EXPLANATION OF THEIR MONTHLY BILLS CALCULATION OF CREDIT OR COMPENSATION IF CUSTOMER IS LIABLE FOR THIS. LOGGING IN OF FAULTS AND COMPLAINTS, AND COMPLETING FOLLOW UPS TO MAKE SHORE IT IS RESOLVED. UPGRADING OR DOWNGRADING OF CUSTOMERS PACKAGE MAKING SHORE THAT CUSTOMER IS ON THE BEST OFFORDABLE PACKAGE.

Direct Manager Name MR SHEM DULOO (Team Manager)

7/2/2005 - 10/1/2006

Job Title LECTURER

Company Name ACADEMY OF BUSINESS COMPUTING

Location PHOENIX DURBAN

Job Status Permanent

Reason for leaving STAFF PLACE ON INDEFINITE SHORT TIME

Key Duties LECTURING ON

BUSINESS MANAGMENT AND SECRETARIAL

COMPUTERS

BEAUTY THERAPY

Direct Manager Name MRS RESHMEE RAMDASS

7/1/2002 - 19/12/2002

Job Title PA TO THE FINANCIAL DIRECTOR

Company Name JULIANS CELLTECH HEAD OFFICE

Location DURBAN

Job Status Permanent

Reason for leaving COMPANY LIQUIDATED

Key Duties DEBTORS AND CREDITS CONTROL, BANKING, FILING, INVOICING, ORDERING OF NEW FACILITIES REQUIRED BY THE DIFFERENT BRANCHES

Direct Manager Name MR RAJESH RAMRATHAN (C.A)

1/3/2001 - 25/12/2001

Job Title ADMIN / NET ASSISTANT

Company Name @NET PLAZA

Location DURBAN

Job Status Part-time

Reason for leaving THE OWNERS OF THE COMPANY SOLD OUT AND IMMIGRATED

Key Duties NAVIGATING CLIENTS THROUGH THE NET, DAILY BANKING, FILING, FAXING, TYPING OUT AND EMAIL BUSINESS DOCUMENTS

Direct Manager Name MRS COLLEEN NAIDOO

1/3/2001 - 25/12/2001

MY PERMANENT JOB FOR THIS PERIOD OF YEAR WAS A PROFESSIONAL LATIN-AMERICAN AND BALLROOM DANCE INSTRUCTOR

5/3/2000 - 4/12/2000

Job Title RECEPTION / SECRETARY

Company Name STAR WINDSCREEN

Location DURBAN

Job Status Permanent

Reason for leaving BRANCH SHUT DOWN

Key Duties RECEPTION, FILING, FAXING, DEBTORS AND CREDITORS CONTROL, TAKING AND SENDING OUT ORDERS OF DAILY APPIONTED JOBS, STOCK TAKING AND ORDERING OF NEW STOCK

Direct Manager Name MR KOVEN MOONSAMY

REFERENCES

1. Company Name Star Windscreens

Contact Name & Surname MR KOVEN MOONSAMY

Job Title / Position MANAGING DIRECTOR

Telephone Number 031*******

2. Company Name ATNET PLAZA

Contact Name & Surname MRS COLLEEN NAIDOO

Job Title / Position MANAGMENT

Email adi0ep@r.postjobfree.com

3. Company Name Julian’s Cell tech (Head Office)

Contact Name & Surname MR RAJESH RAMJATHAN

Job Title / Position FINANCIAL DIRECTOR

Telephone Number 031-*******

4. Company Name ABC COLLEGE

Contact Name & Surname MRS RESHMEE RAMDASS

Job Title / Position MANAGRESS

Telephone Number 031-*******

5. Company Name TALKTALK (Blake International)

Initials MR SHEM DULOO

Job Title / Position TEAM MANAGER

Contact Work/Cell Number 031******* / 074-***-****

6. Company Name DRAKE INTERNATIONAL

Initials Ms. Candice Cooper / Sharm Salie

Job Title / Position TEMP DIVISION TEAM LEADER….

Contact Work/Cell Number 031-***-**** / 082-***-****

Email adi0ep@r.postjobfree.com

adi0ep@r.postjobfree.com

7. Company Name McCarthy Audi Centre Umhlanga

Initials Tony Perumal (Service Line Manager)

Nolan Munsamy (Service Man Assist)

Contact Number Nolan Munsamy: 031 – 584 9613

Tony: 083-***-****

7. Company Name Alpine Audi Centre Umhlanga

Initials Nolan Munsamy (Service Man Assist)

Luis Pereira (Used Cars Manager)

Contact Number Nolan Munsamy: 031 – 584 9613

Luis Pereira: 031 – 584 9610

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