PROFESSIONAL EXPERIENCES
VICE PRESIDENT **** TO 2019
Airfrigo USA (Elizabeth, NJ)
Restructured team from job evaluations to defining job responsibilities and cross training
Evaluated and restructured sales team in North America
Grew business in 2018 by 35.1%
Opened operations in several cities in USA
Established and improved relationships with all major airlines worldwide resulting in better buy rates
Established a partnership with a major domestic freight forwarder
Entered company into the pharmaceutical marketplace ($396B market) by starting process to become CEIV Certified
PRESIDENT & CEO CURRENT
Eagle Worldwide Services, Inc (Red Bank, NJ)
Established company as a worldwide consulting company helping clients manage all areas of their business
Not accepted new clients since Airfrigo USA in October 2017
PRESIDENT & COO 2011 TO 2013
Allaire Global Transportation (Farmingdale, NJ)
Restructured operations to return company to profitability which included human assets and equipment
Developed Sales and Marketing plan to grow company to back to a revenue level to match infrastructure
Structured a merger with a major chauffeured transportation company to help stabilize the financial condition
PRESIDENT TOC Chauffeured Transportation (Trenton, NJ) 2007 TO 2011
Managed turnaround of declining revenue and profits
Designed reorganization of company after completing acquisition of a competitor
Established sales structure and sales staff resulting in consistent double digit growth yearly
Significant EBIT growth every year
PARTNER 2003 TO 2007
H&C Logistics (Red Bank, NJ)
Facilitated acquiring four companies for financial investors
Completed several consulting contracts for transportation companies
Managed northeast distribution for major electronics firm
VICE PRESIDENT / COO 2001 TO 2003
Mail Contractors of America (Little Rock, AR)
Established new business segment producing $10 million in annual revenue
Directed all union negotiations, successfully completing 5 bargaining agreements
Designed reorganization of field, improving cost base by 14%
Developed new risk management department resulting in $1 million reductions
SENIOR VICE PRESIDENT, NORTH AMERICA 1997 TO 2001
Surf Air, Inc. (Atlanta, GA)
Initiated new sales and marketing plan growing revenue by 5%
Established Central Monitoring Center improving customer service for major accounts
Modified and implemented new operating plan improving gross margin by $1.7 million
VICE PRESIDENT SALES, NORTH AMERICA 1995 TO 1997
TNT Express Worldwide (Miami, FL)
Planned and directed customer service center improving quality and reducing cost by 28%
Managed reduction of sales and marketing cost from 15% to 11% of revenue
Created 3 year business plan and budget for sales and marketing organization
VICE PRESIDENT, EASTERN REGION 1992 TO 1995
Roadway Global Air (Indianapolis, IN)
Controlled opening 37 facilities and 4 international gateways in 20 months
Managed sales growth from $0 to $86 million annualized
VICE PRESIDENT, EASTERN AREA 1979 TO 1992
Emery Worldwide (CF Air Freight / Emery Air Freight merger)
Managed reduction in losses by over $7 million per month
Negotiated / implemented teamster contracts in 25 cities, settled 2 strikes in New York
CAREER ACHIEVEMENTS
LEADERSHIP
Initiated action and administered plan to reduce losses for a major integrated air carrier.
Analyzed current cost in all areas of operations and sales
Evaluated solutions to reduce cost and grow revenue at same time
Set goals and timetable for improvement
Communicated the plan to the entire organization
Measured results and made appropriate changes
Results: Within 6 months reduced monthly losses by $ 7 million without jeopardizing quality service to the customer.
DIRECTED
Developed and directed a new Risk Management department to better control physical damage and workers compensation incidents and claims.
Hired an established director and staff
Designed an operating plan and established budget
Produced plan document and presented to executive committee
Communicated plan to field organization
Monitored results through daily and monthly reports
Results: First year’s reduction in physical damage and workers compensation claims paid was
$ 500 thousand. Second year’s forecast was for $ 1 million, meeting and exceeding the initial goals, as well as making sure company was in compliance with Department of Transportation regulations.
NEGOTIATED
Stabilized labor relations in 31 cities for a major integrated air carrier.
Analyzed existing labor situation in each city
Conceptualized what a perfect overall labor picture would look like
Assembled the appropriate team to meet with the union
Controlled both the events and the process
Established a position of strength with the union
Results: Successfully finalized contracts in 25 cities, settled 2 strikes in New York City, won union
elections in 4 cities and de-certified the union in 2 cities.
CAREER ACHIEVEMENTS
BUSINESS STARTUP
Managed and coordinated substantial growth for a startup business.
Controlled the hiring for all sales and sales management personnel
Organized the sales action plan for each facility
Led the sales organization by making joint calls with all account executives
Actively participated in all national account sales activities
Scheduled many promotional and entertainment events
Results: Within 24 months grew business from $ 0 to $ 86 million in annualized revenue. This result was achieved through opening and operating 37 facilities in the eastern United States and Canada.
INSTRUCTED / TRAINED
Directed and supervised a startup operation for a rapidly growing air freight forwarder.
Hired appropriate personnel to meet planned needs
Communicated company policies, procedures, and processes to both sales and
operations associates
Reinforced and did follow up training of Xerox PSS II Selling Skills
Evaluated results and established follow up training as needed through utilization
of the joint sales call process
Held monthly training meetings to satisfy various operational needs
Results: Facility grew from $ 0 to $ 400 thousand per month in revenue and produced between $40,000 and $50,000 in monthly profit in a 6 year period. Additionally, 10 – 15 associates were promoted to management and senior level sales positions throughout the company.
PERSUADED
Persuaded CEO of a major transportation company to establish a national account sales organization.
Conceptualized and designed new organization, including budget
Researched market data
Presented detailed plan to CEO
Briefed field and staff organization to elicit support
Results: Successfully persuaded the CEO to establish the organization and program which led to $20 million of new business in a 6 month period.
JEFFERY H. HITT
10 Middlebrook Court
Red Bank, New Jersey 07701
732-***-**** (home) 732-***-**** (cell) adi0dw@r.postjobfree.com