Curriculum Vitae Of
Goitsemang Lyn Kelepang
Personal details
Title Ms
Surname Kelepang
First names Goitsemang Lyn
Date of Birth 1978 - 02 - 22
I.D number 780**********
Gender Female
Marital status Single
Nationality South African
Home Language Setswana
Other languages English, Zulu
Sesotho and Sepedi
ITC Clear
Other contact numbers 063*******, 071*******
Health Good
Educational Qualification
Last School attended Highest Grade passed Year completed
Subjects passed
Competencies
R W Fick secondary school Grade 12
1997
Setswana, English, Afrikaans, Mathematics, Physical Science, Biology and History
South West Gauteng College 1999-2001
Marketing Management N4-N6
Unisa 2013 - 2014
Credit Management
Module passed
Credit management
Commercial law
Accounting
Team leadership skills, management skills, Business Acumen, Financial management
Performance focus, Customer insight and focus Compliance, analytical thinking and problem solving Strong administration skills
Good decision making
Ability to work independently Excellent interpersonal, listening and Communication skills,
Attention to details and quality Coaching and mentoring
Work experience
Company Legit Greenstone
mall
Position Store Manager
Responsibilities
To provide leadership and direction to the store and ensure the achievement of store
profitability and customer service deliverables through the effective execution of company
policy, processes and instructions and though the establishment and maintenance of effective people and process management practices. Understands the trading environment and develops and ensures implementation of the plans to achieve profitability and customer service deliverables under dynamic trading conditions.
People Management
- Develop store workforce plans
- Employee Relations (Industrial relations)
- Ensure implementation of effective workforce tasking
- Performance management
- IDP - Individual Development plan for all staff
- Ensure an open, motivated and harmonious work
environment.
- Ensure the store adhere to all LRA
- Ensure the staffs adhere to all company policies and
procedures.
Customer Service Delivery - Store
- Manage the store customer service plan
- Assumes overall accountability for the correct implementation
of store layout, merchandising, signage and visual standards for ease of shopping.
- Manage and maintain the stock pipeline to ensure that stock
is displayed on the sales floor in accordance with the chain guidelines.
- Ensure correct and timeout implementation of store’s
promotions, markdowns and other chain communications.
- Ensure appropriate staffing levels to support customer service
requirements aligned to business trading patterns.
Merchandise Management
1. Conduct weekly analysis and interpretation of all stock management reports to manage the store performance.
- Manage store to head office communication to address stock
issues and problems such as out of stocks, ordering, trends etc
- Ensure data integrity through effective stock control
- Ensure store merchandising standards are in line with chain
strategy.
- Manage, communicate and implement promotional activities.
- Manage the entire stock flow
- Ensure that Inventory is signed off daily
OHASA
- Ensure store adhere to OHASA
- Schedule staff for OHASA trainings
Cash Management
- Daily cash Management
- Daily cash picks
- Daily Cash ups
- Daily banking
- Banking/Cash reconciliation
Financial Management
- Analyse profit and loss statement
- Monthly to yearly targets management
- Monthly to yearly expense management
- Ensure that the store achieves the budget/ratios across
multiple key performance indicators( Sales, operating
expenses, profitability, stock losses, cost of selling)
- Communicate store targets to the store team
- Ensure daily banking is signed off daily
New Business Development - Credit and Financial Services
Jet Cresta casual worker November 2002- March 2003
P6 Legit Fourways March 2003- January 2006
P6 Legit Northgate January 2006 - February 2009
Store Manager Legit Cosmo February 2009 - December 2014
Store manager Legit Tembisa January 2015 - September 2019
Store Manager Legit Greenstone January 2020 - September resigned due to family responsibility
Reference
Mr koketso Maake Area Manager
Miss Diane Farah Area Manager