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Customer Care Specialist

Location:
Akron, OH
Posted:
December 28, 2020

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Resume:

Elizabeth P. Morris

August **** - Current

May **19 - August 2020

Sept. 2017 - Dec. 2018

Aug. 2014 - July 2017

*** ******* **. *****, ** 44310

320-***-**** adi0b5@r.postjobfree.com

Looking for a long term position where I can assist an established company with their continued growth and development.

Amazon

Virtual Customer Service Representative

Daily responsibilities include responding to callers with quick and accurate information while also collecting and entering information collected Autthorizing refunds for returns and the amount the caller is entitled too. Entrusted to independentally use my decision making abilities on when and how much a customer is allotted for any promotonial credits issued to an account

Circle K

Customer Service Representative

Utilizing suggestive selling twchniques to identify the customer's needs and up selling to promote store profts. Ensure the store is well stocked, clean and organized in order to maintain a safe and appealing place customer's will want to shop.

Georgia's Pub and Zoo

Bartender

Responsible for taking customer's orders and prepaing their beverages. I assisted the owner with schedule making and taking inventory for the weekly order. Homesite Insurance

Insurance Agent

I was a licensed property and casualty insurance agent. My daily routine included taking Inbound sales calls to sell an a minimum of $3400 in sales daily. I not only did I meet my quota for daily premium sold but I sold enough premium to hit top tier bonus level monthly. Decision Making

Adaptability

Communication

Attention to Detail

Received the 'United States Navy Global War on Terrorism medal'. Awarded the 'Enlisting During A Time of War' medal medal for enlisting in the United States Navy post Sept. 11th.

Jennifer Nestor - "Homesite"

Insurance Agent

adi0b5@r.postjobfree.com

330-***-****

John Sinnett - "P.F. Changs"

Restaurant Manager

adi0b5@r.postjobfree.com

330-***-****

Objective

Experience

Skills

Achievements & Awards

Reference



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