Medical Sales
Resume:
KAREN
KOLSTON
Sales Agent / Customer
Service Administration
subport
PROFILE
CONTACT
PHONE:
EMAIL:
adi06s@r.postjobfree.com
EDUCATION
Santa Monica College 1900 Pico Boulevard, Santa Monica CA, 90405.
on public speaking and Zig Ziegler Seminar on How to Close the Sales) 2003And in 2009 on (How to Achieve Goals) Dave Kahle’s a Seminar (Kahle Way Business to Business Selling system in the 21st Century Environment 2010).
WORK EXPERIENCE
Employed from 07/21/19 to 03/12/2020 Administration Support/Call Center
Attorney Marketing Group,21051 Warner Center Woodland Hill
• Develops cases by interviewing prospective clients, reviewing information with the partner.
• I would help clients by filing claims for medical payment coverage; keeping clients informed of case progress.
• Gathers case evidence and documentation by
preparing personal injury files.
• Inputting information from medical records, statements of charges, client and witness statements, and lost wage documentation.
• filing physical copies; logging incoming mail; contacting medical providers, insurance companies, collection agencies, and others.
06/2016- 06/2019 Call Center Travel Agent Pinnacle Travel Services: 390 North Sepulveda Blvd, El Segundo
• Domestic & International: Travel expertise, Relationship management.
• Budgeting & Accounting:
• Negotiation Logistical Planning; Travel Consulting & Reservations.
• Transportation Coordination.
• I prepared detailed itineraries, including nearby sightseeing tours of historical places, shopping & centers, entertainment.
• Investigate customer complaints with transportation accommodations and various travel-related providers. Employed from 10/02/ 2015 - 3/2016, 714-***-****
Automobile Club of Southern California 3333 Fairview Rd, Costa Mesa, CA Position PMG. Policy Management
Agent Call Center.
• I Worked in a challenging, goal-oriented environment; my performance based on service quality, schedule
adherence, Productivity, product and service referrals.
• I actually and efficiently handed sensitive member issues and concerns in a busy, high volume call center
environment.
• Effectively promote awareness of AAA products/services by cross serving (recommending products & services. I was able to research and to resolve member inquiries promptly. I was successful in helping members manage their current insurance policies
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