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Sales Customer Service

Location:
Accra, Greater Accra, Ghana
Salary:
2000-5000
Posted:
December 29, 2020

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Resume:

Antoinette M. Seku

Cell 020*******

PROFILE

I am a result oriented and experienced Finance and Travel & Tour Management person with over 4 years’ experience.

I am looking for the next opportunity and challenge in your reputable organisation where I will be able to increase my knowledge and skills and also contribute to your organisational goals.

KEY SKILLS

●Excellent Analytical and Creative skills

●Good report writing and Communication skills

●Computer literacy skills

●Strong interpersonal skills

●Team Player

●Proactive

EDUCATION

CERTIFICATE: Ghana Institute of Journalism 2013

Public Relations, Advertising and Marketing

BA (Hon): University of Ghana, Legon 2006 - 2010

Psychology

SSCE Certificate:

St. Roses Senior Secondary School

2002 – 2005

WORK AND EXPERIENCE

Corporate Affairs Executive April, 2015- to date The Host Destination Management Specialists

●Documentation, Coordination and Assistance in execution of Director Travel Services’ Schedule.

●Customer Service.

●Brand Management of the company’s services as well as management of Image of ‘THE HOST’ including marketing of company’s services, liaising with relevant publicity and media houses and advertising agencies when services are employed.

Corporate Affairs Officer April, 2014–Dec 2014 Dalex Finance & Leasing Company Limited

●Organizing and coordinating sales conferences for over 200 Dalex Paddies(Sales Executives)

●Organizing and coordination quarterly Team leaders conferences – over 50 Team leaders (North & South Sector)

●Organize & Coordinate press conference (Official Launch ‘Dalex Paddy’ – ‘Cash Dash’ Promotion).

●Organizing and coordinating training and induction ceremony for newly appointed Team leaders.

●Coordinating Team leaders and Team Supervisor interviews.

●Content development of Official website.

●PA to the Director, Business Operations.

●Management of corporate ‘whatsapp’ groups

Loan Approval Supervisor Dec 2012 – April, 2014

Dalex Finance & Leasing Company Ltd

●Calculating and analyzing clients credit strength and capabilities.

●Verification and cross checking of approved facilities against disbursed.

●Weekly and monthly reports on all disbursed loans as against loans not disbursed.

●Customer service.

●Addressing and solving queries of Team leaders, Sales executives and Clients.

●Supervising national service personnel assigned to department.

Assistant Loan Officer Dec 2010 – Nov 2012

Dalex Finance & Leasing Company Limited

Researcher Oct 2007 – Apr 2008

Benchmark Solutions

●Discovery and analysis of suitable and appropriate site for ATMs.

●Preparing reports and proposal to support and justify the site selected.

●Customer service.

●General administrative duties

COMPUTER SKILL

● Microsoft Office suit (Word, Excel and PowerPoint)

REFEREES

Available upon request.



Contact this candidate