ANYANWU JULIET CHINEMEREM

**, ******* ******, ****** *****, Lagos State, Nigeria

Tel: 070********, 090********

Email: adi01d@r.postjobfree.com

PROFILE/ OBJECTIVE

PROFILE

An excellent and open minded individual, who is passionate about acheiveing results in an effective an efficient way. I work well and effectively with individuals at all levels and I possess distinct ability to politely handle difficult and Irate Clients.

OBJECTIVE

I look forward to working in a practically challenging environment where I will use the knowledge and competencies gained to contribute tangible and intangible value to the growth and development of the organization and thereby derive job satisfaction and self-actualization.

SKILLS AND EXPERTISE OFFERED

Relationship Management

Customer Service

Effective communication via phone, email & direct contact

Goal Oriented

Detail Oriented

Fluency in spoken and written English

Excellent Telephone Etiquette

Flexibility and Consistency

Self-motivated

Strong Compliance Culture

Management Skill

Strong Negotiation and Influencing Skill

Good Time Management

Fast learner

Proficiency in Microsoft Office

Team Player

Problem Solving Ability

Interpersonal Skills

WORK EXPERIENCE

Intercontinetal Distillers Limited - Ota Ogun State Front Desk Officer August 2019- July 2020 NYSC

Key Responsibilities and Achievements:

Managing and receving company’s visitors

Updating records and files

Maintaining schedules

Answering to client inquiries

Ordering supplies

Welcoming quests, issuing visitor badges and taking calls

Receiving shipments and deliveries

Office administration

Sac Enterprise - Ikeja, Front Desk Officer September 2018 - December 2019

Key Responsibilities and Achievements:

Receive calls and handles customer’s complains

Enlighten the customer about the organisations products

Receive and processing of customer’s orders

Making sure the customer’s are satisfied with their products

Generating and making sales through social media device

Following up to make sure customers receive there items in good conditions

Preparing of invoice after each sales.

PROFESSIONAL BODY

Chartered Instituteo of Local Government and Public Administration of Nigeria 2018

EDUCATIONAL QUALIFICATIONS

HND - Local Govermental and Development Studies – The Polytechnic Ibadan 2016 – 2018

ND - Local Govermental and Development Studies – The Polytechnic Ibadan 2013 – 2015

SSCE - Oregun Senior High School, Lagos State 2006 – June 2009

PERSONAL INFORMATION

Sex: Female

Marital Status: Single

Nationality: Nigerian

Interests: Business, Research, Growth & Development and Humanitarian Services (Charity).

Hobbies: Reading, Listening to music, Meeting new people, Traveling.

References on request

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