Cheryl Carter

Administrative Assistant

Kapolei, HI 96707

adhzxd@r.postjobfree.com

808-***-****

Work Experience

Customer Care Coordinator

Bougainville Flooring Super Store - Hawaii

Present

• Provide Excellent Customer Care

• Assist all stores with customer orders

• Keep up with merchandise inventory

• Process, Scan, and enter customer invoices into RFMS system

• Check in and deliver packages received to designated departments

• Cover reception/front desk when needed

• Generate & schedule DHX, YB, & FedEx deliveries

• Prep & Receive in container orders into system

• Manage calls

• Send out End of Day Reports & Complete schedule for next day tasks General Office Clerk

Apartment Management Consultants LLC via Staffing Agency - Honolulu, HI September 2017 to November 2017

Reason for leaving: Temporary position ended

• Accepted and processed tenant payments

• Made copies of documents, filed and uploaded to appropriate places

• Provided phone support and managed and directed calls and messages as required

• Scheduled pre-tenant inspection and final tenant inspections

• Assisted with filling out guest cards and surveys

• Provided customer service to incoming clients and visitors

• Maintained all resident and property files while maintaining confidentiality

• Assist with additional administrative tasks as required and requested by property managers and leasing agents

Administrative Assistant

CareResource Hawaii, via Staffing Solutions of Hawaii - Honolulu, HI July 2017 to September 2017

Reason for leaving: Temporary position ended

• Received, recorded, and scheduled client and patient service requests according to the clients' or patients' needs and staffing availability

• Performed appropriate and timely follow-up in response to client and patient care and service requests

• Verified service hours to billing and payroll purposes HR Specialist

Foodland Corporation - Honolulu, HI

March 2017 to June 2017

Reason for leaving: Temporary position ended

• Processed new hire paperwork

• Input data into the HRIS and Time Card systems

• Created and Reviewed employment verifications

• Answered employee inquiries regarding PTO, vacation, and timecards

• Assisted with payroll processing as needed

• Provided administrative and clerical support to the department

• Conducted inventory

• Assembled New Hire Packet

Handling personal matters and working various short-term temp administrative positions

Honolulu, HI

October 2016 to April 2017

Administrative Assistant

Watamull Properties - Honolulu, HI

July 2016 to September 2016

Reason for leaving: Resigned to attend to personal matters

• Performed Clerical and administrative functions to drive company success

• Drafted correspondences and other formal documents

• Assisted with covering the front/reception desk

• Handled various management tasks and projects as requested

• Scheduled management and staff meetings

• Researched flight plans and coordinated travel arrangements

• Revamped and Kept an organized filing system

Office Assistant

John Mullen & Company - Honolulu, HI

September 2007 to October 2015

Reason for leaving: Laid off due to company reorganization

• Supported the front office department in the day-to-day operations in areas of administrative, reception, and mailroom duties

• Provided friendly customer service

• Directed and Handled incoming calls

• Addressed vendors, visitors, and various departments' concerns and requests

• Acted as an "InTake Representative" and took in different insurance claims including workers compensation and general liability

• Managed prompt follow up to all parties involved in insurance claims to get accurate information within the 24-hour timeframe

• Generated initial reports for claim adjustments

Education

Associate in Credits

Guam College

Skills

DATA ENTRY (9 years), EXCEL (10+ years), KEYBOARDING (Less than 1 year), MICROSOFT OFFICE

(10+ years), MS OFFICE (10+ years), Customer Service (10+ years), Office Equipment (10+ years), Office Administration (4 years), Documentation (4 years), Editing (2 years), Filing (10+ years), Fax

(10+ years), Human Resources (Less than 1 year), HRis (Less than 1 year), Inventory (5 years), Powerpoint (1 year), Training (5 years), Typing (10+ years), microsoft excel, Computer Skills

(10+ years), Computer Literacy (10+ years), Office Experience (10+ years), Microsoft Word (10+ years), Phone Etiquette (10+ years), Microsoft Outlook (10+ years), English (10+ years), Filing

(10+ years), Experience with Children (5 years), Front Desk (10+ years), Guest Services (3 years), Human Resources (Less than 1 year), Inventory Control (1 year), Organizational Skills (10+ years), Receptionist (10+ years), Time Management (8 years), Teaching Experience (3 years), Windows (10+ years), Word Processing (10+ years), Yardi (5 years) Awards

Loyalty Award

October 2012

Awarded for dedicating my employment w/company for 5yrs. Certifications and Licenses

Driver's License

Groups

Big Hearts ️ of Hawaii

March 2011 to Present

Non profit hosts events for children, serve less fortunate by fundraising or sharing skills talents Additional Information

Skills

● Keyboarding Applications (type 50-60wpm.)

● Proficient in Internet use, Microsoft Office Applications (Word, Excel, Outlook)

● Capable of operating office machines (fax, Multi-line phone, etc )

● Accurate & quick data entry

● Cultural sensitivity with ability to build professional & cordial relations in a diverse workforce with multi-cultural settings.

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