Desktop Support Engineer
Resume:
Course& Stream Board/University Institution Year of Passing Percentage
BE
(ECE)
Anna University
SBM College of
Engineering &
Technology, Dindigul.
2016
66%
(First Class)
H.S.C
(CS+ MATHS)
Tamil Nadu
State Board
Akshaya
Vidyalaya
Matric Hr.Sec
School
2012
65.5%
(First Class)
S.S.L.C
(ALL SUBJECTS)
Tamil Nadu
State Board
MSP Solai Nadar
Memorial Hr.Sec
School
2010
79.8%
(First Class )
Company : ELITE TECHNOSOFT
Role : Desktop Support Engineer
Client : Cognizant Technology Solutions, Chennai
Period : June 2016 to March 2019
Company : INSPIRISYS SOLUTION LIMITED
Role : Desktop Support Engineer
Client : Greater Chennai Corporation, Chennai
Period : April 2019 to at present
3/1 Kuringi Nagar, Round Road, SMBM School (Opp),
Dindigul-624005. Tamilnadu - 624005.
adhzsr@r.postjobfree.com
SYED IBRAHIM.A
WORK EXPERIENCE
4 +Years
AGE
26
OBJECTIVE
To pursue a challenging and rewarding career in an organization, which can provide me competitive and professional environment whereby my skills along with academic background and experience will be utilized for mutual benefits. Academic Credentials
Experience History
Around 4 +Years of Work Experience as Desktop Support Engineer.
Possess excellent interpersonal, communication and organizational skills with proven abilities in training & development, customer relationship management and planning. Computer Proficiency
Programming languages : C, C++.
Operating System : Windows 7,8,8.1, Windows Server2012. Technical Knowledge
Assembling of PC’s
Installation & Troubleshooting of Software’s & Hardware Devices
Installation & Troubleshooting of Operating System
Configuration of printer
Installation & Troubleshooting of printer
Troubleshooting of Network issues
Knowledge of Networking
Installation & Configuration of Wireless Access Point, Bluetooth.
Easily adaptable to any situation Sincerity, Dedication and Perfection in my work.
Ability to work under pressure. Good team worker and Self-motivated person.
Good management skills.
PROJECT 1 : DONE PAV ACTIVITY AT COGNIZANT
CLIENT : Cognizant Technology Solutions
COMPANY : ELITE TECHNOSOFT
Information : Validating the asserts and generating reports to cognizant. Managed 10 employees via support and supervision, when needed. Installed, upgraded, supported and troubleshot Windows Operating Systems and Microsoft Office suite, and other applications as assigned Performed general preventative Career Highlights
Skills
Projects Under Taken
maintenance tasks on computers, laptops, printers and any other authorized equipment Performed remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Roles and Responsibilities
• Maintaining the server managements
• System data integration
• Integration with the services for getting data from the inference engine. PROJECT 2 : FMS ENGG
CLIENT : Greater Chennai Corporation, Chennai
COMPANY : INSPIRISYS SOLUTION LIMITED
Information
Responsible for the maintenance and repair of routers, switches, and backup systems integral to network functionality. Assisted in firewall maintenance throughout the network environment to maintain a secure system. Served as the Microsoft Windows desktop operating system resource person to quickly address complex user issues. Performed configuration testing of antivirus software in a networked environment.
Roles and Responsibilities
• Maintaining the server managements
• System data integration
• Installed, upgraded, supported and troubleshot Windows Operating Systems and Microsoft Office suite, and other applications as assigned
• Performed general preventative maintenance tasks on computers, laptops, printers and any other authorized equipment
• Performed remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
• Resolved hardware and software problems and provided network troubleshooting, technical support and training to end-users, as well as administered network security
• Active Directory and Group Policy administration, hardware configuration. User Support for VPN, MS Office, application
COMPUTER COURSES:
Have completed a course “C” in Cade Cae, Dindigul.
Have completed a course “C++”in Cade Cae, Dindigul.
Have completed a course in “CCNA & MCSA” in CMS IT SERVICE, Chennai.
Have completed a course in “Hardware & Networking “in CCWSS, Dindigul. INPLANT TRAINING
Undergone a week of In-plant training in “PCB Design” at TAKERA SOLUTION and gained knowledge on Hardware,Networking& Embedded system EXTRA CURICULAR ACTIVITIES :
• Participated “NATIONAL LEVEL symposium” at CIET, Coimbatore.
• Conduct “NATIONAL LEVEL symposium” at SBMCET, Dindigul Father’s Name : Mr. S.Akbar
Mother’ s Name : Mrs . A. RaisaBanu
Date of Birth : 8th October, 1994.
Hobbies : Listening Music, Browsing
Area of Interest : Network Engineer
Nationality : Indian
Strength : Adapting to changing circumstances, Innovation &Dedication. Alternate No : 904-***-****
Declaration
I, Syed Ibrahim .A, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
( A. Syed Ibrahim)
Personal Details
Co- curricular Activities
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