Ahmed Olawale

Phone :281-***-**** Email: adhzkq@r.postjobfree.com

PROFESSIONAL SUMMARY

8+ years of proven IT experience with over 6 years of relative agile project management experience as team coach and scrum master. Experience working with both onshore and offshore teams, leading them through all phases of software development, delivering e2e SDLC projects within Energy, Banking, and Healthcare domains. Detail-oriented with strong servant-leadership qualities, communication, and problem-solving skills, exemplified by accomplishments in process improvement, team building, risk management and stakeholders relationship management. Knowledgeable in various agile frameworks such as; Scrum. Hybrid, SAFe, XP and Kanban.

SKILLS

•Agile Project Management (SAFe, Scrum, Kanban, XP)

•Strong communication skills

•Servant Leader

•Conflict Resolution

•Agile process improvement

•Agile coaching

•Desktop Support

•Bug tracking

•Team building

•System analysis

•Quality Assurance

•User Story Estimation

•JIRA

•AWS

•Team Foundation Server (TFS)

•CRM

•MS Office tools

•Business analysis

•Software quality assurance

WORK HISTORY

AGILE LEAD / COACH 04/2016 to 10/2020

Apergy Energy - Houston, TX

•Provided extensive guidance on Agile scrum processes to cross-functional technical teams with the goal of improving productivity and quality of our scrum process.

•Proactively identified impediments to the team's work and found ways to resolve issues so as to keep projects on track

•Worked effectively as the scrum master of multiple scrum teams with both onsite and onshore team members.

•Worked with developers to translate business needs into operational software. Worked on continuous improvements to our systems and processes.

•Captured and authored user stories to accurately reflect business requirements.

•Worked with product owners to create, refine and organize product backlog items, ensuring user stories were sprint ready and appropriately sized

•Actively participated in sprint planning activities, daily stand-ups, sprint reviews, sprint retrospectives, user stories grooming and bug triage meetings

•Coached my teams in Agile best practices and provided necessary training to create a more trusted and collaborative team environment with a focus on increasing the team's scrum maturity

•Help the team through the transformation journey from embarrassing and adopting agile to full cultural/ structural implementation of agile values and principle that fosters quality, timely production of customer deliverable

•Created effective Communication channels with business stakeholders and my teams ensuring everyone is informed and up to date about project status reports, issues and milestones.

•Helped teams to understand the definition of Done and Acceptance criteria for PBIs, with help from Product owners and business stakeholders.

• Efficient and experiensed in using jira to conduct scrum ceremonies and trace project metrix

AGILE LEAD/SCRUM MASTER 05/2014 to 01/2016

M&T Bank. Buffalo, NY

•Facilitated scrum ceremonies (daily scrum meetings, iteration planning, iteration review, retrospective and backlog grooming sessions) with development teams supporting ECOMP applications.

•Participated in all Program Meetings, PI Planning sessions, feature definition sessions and Scrum of Scrums meetings, to ensure trains were working effectively.

•Helped my teams to embrace SAFe Core values, while adapting and implementing SAFe principles and practised correctly.

•Lead my teams with servant leadership techniques, shielding them from external distractions, unplanned work, and resolving impediments ensuring optimal productivity and agile processes success.

•Collaborated with RTE, Product Management and system architects to understand business epics, capabilities and features forecasted in the next pipeline for delivery.

•Represented my teams at SOS, communicating team progress and keeping track of dependencies.

•Worked with various stakeholders both internal/external to manage expectations and co-ordinate Integration testing efforts.

•Analyzed and presented statistics about story estimation accuracy, team velocity, and burn-down rate to the development team and ECOMP management each iteration so as to improve team productivity

•Collaberated with business anlylist and product manager to elicate and create customer insight through the use of SEO to determine MVP

AGILE LEAD/COACH 02/2012 to 02/2014

Signify Health – New York, NY

•Led sprint reviews, daily scrums and planning meetings to realize full team engagement.

•Participated in Production Readiness Reviews (PRRs) and Technical Quality Audits (TQAs) of various telehealth applications

•Helped Mitigate conflict, remove impediments and help with fostering teams to be self-organized and self-managing

•Supported and worked with product owners to manage customer expectations, manage stakeholder communications, and prioritize user stories to create valuable project deliverables

•Actively involved in establishing and providing vision for my teams with respect to utilizing and implementing agile and scrum principles correctly, while increasing collaboration and facilitating team discussions to gain consensus with effort estimation and acceptance criteria

•Tracked, escalated and removed impediments on a daily basis, allowing teams to focus on delivering sprint goals on time

•Actively participated in the scrum of scrum meetings with program managers and other scrum masters to facilitate work integration and synchronize inter-team dependencies.

•Help the organization in embracing, agile methodology through workshop training transition from kanban/waterfall to more enterprise agile process

• Facilitated and support innovative CX enhancement innitiatives,improve operational efficiency and create business model

DESKTOP SUPPORT TECHNICIAN 05/2010 to 11/2011

Global Accelerex - Ikeja, Nigeria

•Provided, the first and second level of support on IT technical problems

•Great End User Support Experience, Diagnosed and resolved incidents including PCs, laptops, printers, network equipment, and Effectively provided technical assistance and support for issues related to computer systems, software, network

•Responsible for identifying and resolving PC hardware and software related failures and issues. Manage and update PC images, Troubleshooting PCs, Network Infrastructures and Remote Desktop, Very Excellent Skill with Remedy and Service Now Ticketing System, Experience with Microsoft Windows Operating Systems (7, 8, 10), Safenet Authentication (Multifactor Authentication) procedures, Great knowledge on Security Principles. MS Servers (2008, 2012)

•Proven ability to diagnose problems, find the root cause and supply lasting solutions

•Installed, tested and configured new workstations, peripheral equipment, VOIP phones and software

•Supported users in an Active Directory environment with networking and internet connectivity issues

EDUCATION

University of Lagos – Lagos, Nigeria Bachelor of Science

History and international relations

Business Analyst (Minor)

CERTIFICATIONS

Professional Scrum Master 1 (PSM1)

Safe 5.0

servicenow fundamental

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