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Logistics Operations Manager

Location:
Frisco, TX
Posted:
November 19, 2020

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Resume:

DENNIS MORALES

Frisco, TX *****

adhzih@r.postjobfree.com

661-***-****

Authorized to work in the US for any employer

National Operations Manager, Amazon

J.W. Logistics LLC Frisco Headquarters - Frisco, TX February 2020 to Present

Complete oversight over 16 Amazon sort centers and 14 cross-docks spanning across East, Central, and West regions which includes 150 employees, representing $300M in revenue with direct report to VP of National Operations. Serving as a key leader in daily strategic logistical planning. Implementing best practices and standardizing processes into execution for field operations. Lead, coached, and developed a high performing team of logistics professionals comprised of 30 operations specialists and team leads. Skilled in driving process improvement that have yielded stellar results increasing customer KPI's. Logistics Manager

J.W. Logistics LLC - Ontario, CA

June 2017 to Present

Logistics Manager skilled at negotiating and implementing cost saving measures without compromising quality. Adapts quickly to the changing needs of fast-paced and growing organizations. Responsible for transportation operations at Amazon's ONT5 sort center facility. Responsible for managing daily operations to budget. Managing the operation's P&L to optimize profitability and minimize costs. Determined the most cost-effective procedures and routes for time sensitive shipments. Responsible for the timely administration of all reporting to corporate headquarters to include billing exceptions, daily carrier reports, and KPI performance metrics report to senior leadership. Accountable for the hiring, training, scheduling and supervision of JWL staff onsite. Successfully managed all staff directly or through supervision. Managed the current business model and developed strategies to drive improvement. Maintained strong relationships with our customer and carrier partners. Tracking of daily performance KPI's to ensure carrier compliance is met.

Major Accomplishments:

Selected to work onsite with the customer to ensure smooth turnaround during launch and summer sale where a site record was hit of servicing over 400,000 customer packages in one day.

Trained and developed new members of the team on all aspects of running the operation.

Led a successful peak season where we had minimal customer risks.

Assisted in launching multiple start up sort centers across the network to include sites in: Portland OR, Sacramento CA, Boise ID, San Bernardino CA, Phoenix AZ, and Detroit MI. Logistics Supervisor

J.W. Logistics LLC - Seattle, WA

August 2015 to June 2017

WORK EXPERIENCE

Duties included supervising, planning, and coordinating daily plans with Amazon's BFI5 sorting center logistics team and our transportation vendors on moving time sensitive freight to the United States Postal Services for same day delivery. Also track deliveries as they arrive on our line haul trucks to our cross-docks in Spokane WA, Helena MT and Boise ID there the freight is de-palletized and sorted onto trucks and sent to the US post offices and then to the customer. Communicate with our vendors daily on route planning and route consolidations to drive cost and service efficiency. E- mailed carriers and customers with delivery updates. Submitting daily KPI (key performance indicators) reports to track metrics ensuring high quality service to the customer. Upholding 100% scanning compliance with our vendors. Depot Manager

Industrial Services Northwest Inc - Auburn, WA

May 2015 to August 2015

Promotion up to position of Depot Manager reporting to the CEO President of ISNW's parent company Oregon Transfer Co. Duties include overseeing daily production, hiring employees, payroll, assigning daily tasks to the Assistant Manager and floor supervisor. Examining workflow and looking for potential beneficial changes in the work line. Implementing new ideas to improve production on the work line while delivering high quality to the customer. Ensuring that proper safety training is documented and strictly enforced in the workplace. Purchasing of all equipment for automated machinery, office supplies, and power tools. Inventorying and ordering of lumber. Submitting daily all invoicing to various accounts pertaining to the company's expenses. Maintaining a strong business relation with the client company PECO. Assistant Warehouse Manager

Industrial Services Northwest Inc - Auburn, WA

March 2014 to May 2015

Areas of responsibilities are as followed, reporting to the general manager of operations, leading a team of 30 hourly associates on day shift operations in a 100K sq. ft. manufacture, distribution center operation. Responsible for all day shift end to end facets of operations that consist of shipping and receiving operations, inventory control operations, quality assurance of outbound finished goods, assigning task to all full time and temp labor work force, and coaching all hourly associates for success to deliver the organization's expectations. Responsibilities also include the follow up of maintenance of automated machinery that processes finished goods and the closing of distribution center when needed. Major Accomplishments:

Successfully led the startup of 100K sqft manufacture/distribution center operations within budgeted startup time frame.

Successfully hired and trained 30 plus hourly full time and temporary work force to execute a successful startup operation.

Successfully positioned myself with a strong business relationship with our customer.

Successfully executed the overall business expectations with all hourly work force associates to ensure that all facets of safety, quality and speed expectations were delivered from day one of startup operations. Warehouse Supervisor

United States Marine Corps - Twentynine Palms, CA

October 2009 to October 2013

Non-commissioned officer E-4 Corporal. Supporting 1st Tank Battalion located in Twentynine Palms California. Responsibilities include the supervision and management of up to 25 employees in warehouse and distribution operations and the receiving and disposal of over $200 million dollars of highly priced equipment to US Marine Corps Battalion Unit operations. In addition to warehouse operations duties, was responsible for inventory operations operating under Oracle WMS GCSS system that included the inspection of Inventory serialized gear. Final assignment in US Marine Corps was in Afghanistan, deployed in a forward combat zone in Operation Enduring Freedom, held 3 billets as a CMR Supervisor, DASF Clerk, and Receiving Clerk, retrograded over $200 million dollars of equipment back to the United States.

Major Accomplishments:

Successfully developed storage space requirements, and stored material by weight, cube, and clearance factors by categories of supply.

Successfully trained on USMC ATTLASS and GCSS Oracle WMS systems.

Deployed in a forward combat zone in Operation Enduring Freedom held 3 billets as a CMR Supervisor, DASF Clerk, and Receiving Clerk, retrograded over $200 million dollars of equipment back to the United States.

Held the billet of a warehouse Hazmat/Safety supervisor enforcing safety regulations was met up to high standards.

Held the position of supply representative in charge of gear from highly sensitive equipment to include armory, motor transport vehicle, utilities, and communications equipment worth over $100 million in government military property.

Worked as issue point supervisor responsible of inventorying and counts were up to date with accounts.

DRMO supervisor in charge of disposing all unserviceable gear, to include communication gear, utilities generators, motor transport vehicles.

Bachelor of Arts in Business Management

Southern New Hampshire University

2021

Operations & Principles of Supervision

USMC Supply Chain School

2010 to 2012

• Strong Leadership Skill Set

• Licensed Material Handler, Forklift Operator

• Warehousing, Distribution & Logistics Trained Operations

• Proficient in MS Excel, MS Outlook, MS

• Training and development Word, and MS PowerPoint

• Project Management

• Experienced in Lean principles and their

• Process improvement application.

• Hazmat/Warehouse Safety Certified

• Warehouse Management System

• Warehouse Distribution Experience

• Warehouse Management

• Warehouse Supervisor Experience

• SAP

EDUCATION

SKILLS



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