YATENDRA SINGH

OTTAWA

416-***-****

SENIOR QUALITY ASSURANCE SPECIALIST

Profile

Over 20 + years’ experience in Software QA and Testing.

Over 5+ yrs. Of exp. as Lead QA Analyst, this includes building, mentoring and coaching teams of testers.

Extensive Experience working with Federal and Provincial governments on critical projects like IRCC (Immigration, Refugee and Citizenship Canada), PWGSC, Ministry of social Services (Gov. of SK) on Linkin (Curam 5.2), Ministry of Child, Youth & Social Services (Gov. of Ontario) on CPIN (Curam 6.0) and Ministry of Community & Social Services (Gov. of Ontario) on SSSMP (Curam 6.0).

Capturing Requirements, building up Test Cases, Use Cases, Executing Test Cases, Defect Management, Reporting, Change and Configuration Management etc.

Extensive experience in functional and technical design reviews and suggestions.

Extensive experience with Rational tools like Rational Test Manager, Rational Req. Pro., Rational Robot, Rational Clear Quest and Rational Clear Case.

Extensive experience with COTS (Commercial off the Shelf Software Solutions) applications, on critical projects involving software like Vertices, Pega card, RPM, Siebel 8.2, Curam 5.2, Curam 6.0.

Extensive experience with CRM (Customer Relationship Management) and MS Dynamics CRM 365 applications, with backend being salesforce cloud, on critical projects involving software like Vertices, Pega card, RPM, Siebel 8.2, Curam 5.2, Curam 6.0. Tested WCAG 2.0 level A, AA & AAA on desktop, laptop and mobile phones like iPhone and android.

Security Clearance Level: Secret

File No: 95-58-9590

Expiry: 03-September-2023

Education Bachelor of Engineering (BE) in Computer Science – Delhi College of Engineering, New Delhi, India. 1990.

Master of Computer Applications – National Institute of Information Technology-New Delhi, India. Professional Experience.

Project 1

Health Canada February 2020 – March 2020

Test Coordinator (QA Lead) (1 month, 15 days)

Windows 10 migration project

Worked on migration of Health Canada applications from windows 7 to windows 10. Coordinated with end users of Health Canada applications, by arranging them to test Windows 7 applications, which are made compliant with Windows 10, on Windows 10. Coordinating and arranging everything for on site, as well as offsite testing by end users.

Managed, trained and groomed 2 testers.

This project came to an end because of COVID-19 on 15th. March 2020

Project 2

ISED (Innovation Science Economic Development)

Formerly Industries Canada March 2018 – Jan 2020

Senior Quality Assurance Analyst (1 year, 10 months)

The Hague system for the International registration of Industrial designs is administered by the World Intellectual Property Organization (WIPO) in Geneva, Switzerland. In order for Canada to accede to the Geneva Act of 1999, Canada had to amend its act and regulations to comply with the provisions of the Geneva act. Canada must deposit the instrument of accession to come into force by November 2018

Responsibilities;

1.1As a Senior Quality Assurance Analyst testing the application by analyzing the Business and Functional requirements.

1.2Creating Test data, Test Plan, Test Strategies, Test cases and helped in setting up the Test environment.

1.3Functional and technical design reviews and suggestions.

1.4Performing Sanity, Functional, Integration, Navigational, Cross Browser, Cross Platform, End to End, UAT, and Security, Conversion, Configuration, Performance, Regression, Stress and Load Testing.

1.5Defect and Change management through JIRA/ DevOps, Test management tool.

1.6Managing/ mentoring a team of Testers. Applied general principles and software testing methods.

1.7Accessibility & GOC compliance testing to the standards of WCAG 2.0 AAA level.

1.8Worked in an Agile/ Scrum environment

Presently working on Cyber Security, a crucial project for the Federal Gov. of Canada.

This is a COTS project based on Moodle software solution, a web based application for Cybersecurity. Tested the application for compliance on WCAG 2.0 level A, AA & AAA on desktop, laptop and mobile phones like iPhone and android.

1Technical Environment:

JIRA/ DevOps, as Test and Defect management tool, TFS (Team Foundation Server), COTS, Java, Dashboard and Agile/ Scrum environment. Microsoft CRM 365 and Salesforce.

Project 3

IRCC (Immigration, Refugee and Citizenship Canada) February 2017 – March 2018

Formerly known as; CIC (Canadian Immigration and Citizenship) (1year, 1 month) Senior Automation Quality Assurance Analyst

GCMS is a Siebel based Immigration application handling different categories of immigration applications like SP (Student Permit), WP (Work Permit), eTA (Electronic Travel Authorization), EE (Express Entry), IEC (International Experience Class) and their sub categories. Automated the scripts using RFT (Rational Functional Tester), an IBM automation tool. Worked with Siebel 8.2, as the COTS application to build scripts and automate them using RFT. Used TFS (Team Foundation Server) as a test management tool for assignments, defect management and test management tool. Used java for automating the scripts in RFT and user stories for better understanding.

Responsibilities;

1.9Automating the manual scripts in RFT, using java for scripting.

1.10Defect management from logging the defect in JIRA/ DevOps, retesting it when fixed, passing and closing it or fix failing it and re assigning it back to the developer.

1.11Communicated and had meetings with Manual and Business teams to understand their requirements, any CRs or any other change to translate them into automated scripts.

1.12Functional and technical design reviews and suggestions.

1.13Ran regression suites with every new build/ release, in an Agile/ Scrum environment.

1.14Had weekly meetings with Managers and leads to update them of the progress and completion of assigned tasks and any challenges encountered in the process.

1.15Used user stories for a better understanding of requirements.

1.16Sent weekly and monthly reports of the progress and work completed and achievements to the management.

1.17Trained and mentored any new members of the team.

Technical Environment

Siebel 8.2, RFT (Rational Functional Tester) for Automation, JIRA/ DevOps as a Test management and Defect management tool, java, Dashboard and Agile/ Scrum environment.

Project 4

MD Financial (Canadian Medical Association) August 2015 – November 2016

Senior Quality Assurance Analyst (16 months)

RPM Investment Tool

RPM is a third party investment tool, divided into 2 modules ie. “R-Broker” and “R-Funds”. It specializes in wealth management solutions for the financial services industry, which ranges from distribution and order processing solutions, to core platforms for investment product manufacturing. This third party, Case Management tool is being enhanced and tailor made by utilizing COTS (Commercial off the Shelf) software solutions, as per MD Financials needs and requirements.

Responsibilities:

1.8 Creating both positive and negative test cases and identifying and creating test data for Test Scenarios and Test Cases.

1.9Took part in Change management, whether at the level of Requirements or Defect resolution, as well as Risk management i.e. identifying core functionalities, preparation of risk analysis document and prioritizing the testing effort.

1.10Developed and maintained test plans, scenarios, scripts and data from system use cases and functional designs and evaluated the testing process and results against business goals, objectives and milestones. Used user stories for a better understanding of requirements.

1.11Developed and Ran test scripts using HP ALM as the Commercial-Off-The-Shelf automated test tool.

1.12Developing and reviewing manual test scripts based on business requirements and specifications and collaborated with Business and integration teams to mitigate testing risks and issues and participated in functional and technical design reviews to incorporate findings into existing test plans, scenarios, and scripts.

1.13Executing Test runs and Performing Sanity/ Smoke, Functional, Non Functional, System-Integration, End to End, Ad hoc, Regression and User Acceptance Testing, interface testing and validating results, testing upgrades.

1.14Performed functional, system, regression testing, and verified results against .Net and Java based Web applications.

1.15Test & Defect management through HP Quality Center ALM, after every Scrum.

1.16Working directly with the third party vendor, i.e. RPM, as well as with the SMEs (Subject Matter Experts) and with developers.

1.17Providing QA dashboard and other important QA matrices to the management.

1.18Applied general principles and software testing methods in an Agile environment.

1.19Worked with QA team to provide coaching, mentorship, and knowledge transfer.

2Technical Environment:

HP Quality Center ALM, Project Management Tool and Defect Management Tool, HP QTP, Windows XP. COTS, File formats like flat files, data files, XML & HTML files. Dashboard. Agile environment.

Project 5

Ministry of Child, Youth & Social Services (Gov. of Ont.) December 2014 – July 2015

Senior Quality Assurance Analyst (8 months)

(Family Case Management System) Project. (Siebel 8.2)

The FCMS Project’s key objective is to implement a Case Management System that enables FRO to transform from a reactive, issue-driven service delivery model, to a comprehensive case management service delivery model.

The FCMS Solution must support FRO’s business vision and Strategic Modernization Plan by replacing fragile legacy systems and addressing current challenges in business and financial processes, information technology, and the service delivery model. FRO’s COTS case management strategy, complemented by the FCMS technology, will promote its mandate to ensure that children and families get the support payments they are entitled to as expeditiously as possible.

To this effect, FRO has selected Siebel 8.1 as the Case Management System supported by Oracle e-Business Suite (EBS) for the financial back-end. Communication between Oracle EBS and Siebel, as well as a number of external organizations, will be handled by IBM WebSphere.

Responsibilities:

1.20 Creating both positive and negative test cases according to the Business and Functional Requirements and Design Specs.

1.21Identifying and creating test data for Test Scenarios and Test Cases.

1.22Participated in functional design reviews, technical design reviews, and system use cases to incorporate details to develop and maintain test plans, scenarios, scripts and data.

1.23Performed integration, functional, system, regression testing, and verified results against FCMS which uses a Siebel 8.1 User Interface.

1.24Creating data for all tests involving case management, interfaces, Reports & letters and testing different file formats like flat files, data files, XML & HTML files.

1.25Executing Test runs and Performing Smoke/ Sanity, Functional/ Non Functional, Systems, Inter Systems, Integration, End to End, Ad hoc and Regression testing.

1.26Using HP ALM for project management and Functional Testing and Defect management.

1.27Using Web based Oracle e business suite.

1.28Developed and ran test scripts using HP QTP as the Commercial-Off-The-Shelf automated testing tool. Used user stories for a better understanding of requirements.

1.29Identifying, analyzing, validating, logging and monitoring all Defects and ensuring their adequate resolution through HP QC 10, defect Management Tool.

1.30Providing QA dashboard and other important QA matrices to the management.

1.31Mentored and trained new testers.

1.32Interacting with Business Analysts and Developers in Updating Business Requirements, creation and execution of appropriate Unit test Cases, and Resolution of Defects (Change Management) & testing upgrades.

1.33Performed functional, system, regression testing, and verified results against .Net and Java based Web applications.

1.34Applied general principles and software testing methods.

3Technical Environment:

HP QC 10, Oracle e business suite, Cognos, SQL Developer, Share point, Dashboard, Agile environment.

Project 6

Ministry of Community & Social Services (Gov of Ont ) August 2013 – October 2014

Senior Quality Assurance Analyst (15 months)

(Curam 6.0 Case Management Application) SSSMP (Social Services Solutions Modernization Project)

Under the Social Services Solutions Modernization Project (SSSMP) the current legacy system (SMTP) is going to be replaced by Commercial off the Shelf Software Solutions (COTS) provided by IBM Curam, version 6.0. Case Management application. Entire business process including interfaces will be gradually replaced by IBM COTS solution. The new interfaces will be developed using IBM Curam software, integrated with Siebel CRM 8.2. Interfaces being tested through 3 iterations, interfaces with third parties like “Ontario dental Association (ODA)”, Ministry of Health (MOH)”, Various Banks and IVR (English & French) and integration with Siebel 8.2 FCMS project..{M1}{M2}

Responsibilities:

1.35Creating Test Plan for the assigned interfaces like MOH (Ministry of Health), ODA (Ontario Dental Association, Accerta) & IVR (English & French).

1.36Communicating with BAs and Developers on requirements, change management and resolution of defects.

1.37Participated in functional design reviews, technical design reviews, and system use cases to incorporate details to develop and maintain test plans, scenarios, scripts and data.

1.38Helping and mentoring testers in understanding the requirements, Use cases and building up test scenarios and test cases and provided coaching, mentorship, and knowledge transfer to users and new staff.

1.39Developed and ran test scripts using a Commercial-Off-The-Shelf automated testing tool.

1.40Creating data for all tests involving case management, IVR, payments and all other interfaces.

1.41Helping testers with Sanity/ Smoke, Functional/ Non Functional, Integration, Systems, End to end, Positive/ Negative, with special focus on testing the interfaces with third parties like MOH, ODA, IVR and various banks (Third Party Testing), involving testing of different file formats like flat files, data files, XML & HTML files.

1.42Performed functional, system, regression testing, and verified results against .Net and Java based Web applications in every Scrum.

1.43Defect Management; Worked closely with developers to ensure satisfactory resolution of defects and triage meetings.

1.44Used HP ALM as a defect and project management tool.

1.45Performed integration, functional, system, regression testing, and verified results against which SSSMP uses a Curam and Siebel 8.2 User Interface.

1.46Creating Test plan, Test Scenarios and Test cases for Load, Performance and Stress testing.

1.47Communicating with management on the day to day progress of the Testing project.

1.48Keeping track of any possible changes in the projected timelines and trying to mitigate them & testing upgrades. Used user stories for a better understanding of requirements.

1.49Providing QA dashboard and other important QA matrices to the management.

1.50Applied general principles and software testing methods.

4Technical Environment:

HP ALM, Oracle e business suite, SQL Developer, Share point, Cognos, Dashboard, Combination of Waterfall and Agile environment.

Project 7

Ministry of Child, Youth & Social Services (Gov. of Ont.) February 2013 - April 2013

Senior Quality Assurance Analyst (Level 3) (3 months)

CPIN (Child Protection Information Network) Project(Curam 6.0 Case Management Application)

Worked on Curam 6.0 on "Reporting and Letters" and "Case Management" modules. Curam is a third party tool for Social Services, specially focused on "Child welfare". The software is a very strong tool for ERP and Business Intelligence, which makes it possible to have all the information about children, on social services, at fingertips. It helps in managing, retrieving, adding any relevant information about children under social services. Purpose was to replace the legacy system and replacing it with IBM COTS solution, employing Curam 6.0.

Responsibilities:

1.51Creating both positive and negative test cases according to the Business and Functional Requirements and Design Specs.

1.52Identifying and creating test data for Test Scenarios and Test Cases.

1.53Creating data for all tests involving case management, interfaces, Reports & letters and testing different file formats like flat files, data files, XML & HTML files.

1.54Executing Test runs and Performing Smoke/ Sanity, Functional/ Non Functional, Systems, Inter Systems, Integration, End to End, Ad hoc and Regression testing.

1.55Using HP ALM for project management and Functional Testing and Defect management.

1.56Using Web based Oracle e business suite.

1.57Identifying, analyzing, validating, logging and monitoring all Defects and ensuring their adequate resolution through HP ALM, defect Management Tool.

1.58Providing QA dashboard and other important QA matrices to the management.

1.59Mentoring and grooming new testers.

1.60Interacting with Business Analysts and Developers in Updating Business Requirements, creation and execution of appropriate Unit test Cases, and Resolution of Defects (Change Management) & testing upgrades.

1.61Applied general principles and software testing methods.

5Technical Environment:

HP ALM, Oracle e business suite, Cognos, SQL Developer, Share point, Dashboard, Agile environment.

Project 8

Gov. of Alberta June 2012 - January 2013

Senior Test Lead (8 months)

ICSE Project; The Alberta Children’s Services Ministry (ACS) is converting it’s legacy Child safety and protection program, and upgrading it by deploying Curam Business Application Suite, Case Management and commercial off-the-shelf (COTS) applications for social enterprises. Owned by IBM Curam, tested modules like Case management, Reports, Letters, ACI and the MSS Child and Family Services (CFS) payment system, FYAP, are both being replaced by a Commercial off the Shelf (COTS) product from Curam 5.2 Software.

Responsibilities:

1.62Building up the Quality Assurance and Testing processes.

1.63Participated in functional design reviews, technical design reviews, and system use cases to incorporate details to develop and maintain test plans, scenarios, scripts and data.

1.64Leading the project planning and implementing QA strategies and processes for the testing effort.

1.65Making sure that Quality Assurance Best Practices are being adhered to.

1.66Educating the team about the Quality assurance Industry Standard and Best Practices.

1.67Overlooking the overall process of Testing and Defect Management.

1.68Leading and mentoring a team of Testers on Smoke/ Sanity Testing, Functional/ Non-functional Testing, Integration Testing, Security, Ad hoc, Systems and Regression Testing & worked with different file formats like flat files, data files, XML & HTML files.

1.69Defect Management and triage & testing upgrades.

1.70Worked closely with developers to ensure creation and execution of appropriate Unit Test Cases. Used HP ALM as Test & Defect management tool.

1.71Provided QA dashboard and other important QA matrices to the management.

6Technical Environment:

Curam 5.2, HP ALM, Cognos, Oracle e business suite, SQL Developer, Share point, Dashboard, COTS, Waterfall and Agile environment.

Project 9

TELUS mobility November 2011- March 2012

Lead Quality Assurance Analyst (5 months)

The Wireless System Identity (WSI) Access Management System (AMS), Open SSO was a short but critical project, comprising of TELUS access management system, which allows TELUS service users to authenticate to TELUS online systems with a single set of credentials. The WSI - AMS provides a single, consistent mechanism for the establishment and management of service user credentials through Instant Messaging.

Responsibilities:

1.72Leading the project planning and implementing QA strategies and processes for the testing effort.

1.73Building and managing and mentoring a team of testers and establishing and communicating goals and objectives to team and encouraging communication, Creating Test Strategy and Test Plan for testing the Identity Access Management System.

1.74Did Functional design reviews, technical design reviews, and system use cases to incorporate details to develop and maintain test plans, scenarios, scripts and data.

1.75Communicating with BAs and Developers on requirements, change management and resolution of defects and performed testing impact assessments based on requirement and design changes using IBM Rational ReqPro to track requirements and design change and IBM ClearCase as the documentation repository.

1.76Attending triage meetings for Defect Management and identified and documented software defects using IBM Rational ClearQuest.

1.77Helping testers with Sanity/ Smoke, Functional/ Non Functional, Integration, Systems, End to end, UAT, Positive/ Negative and Cut over testing, worked with different file formats like flat files, data files, XML & HTML files. Creating Test plan, Test Scenarios and Test cases for Load, Performance and Stress testing.

1.78Developed automated test scripts using Rational Functional Tester.

1.79Communicating with management on the day to day progress of the Testing project.

1.80Providing QA dashboard and other important QA matrices to the management.

1.81Keeping track of any possible changes in the projected timelines and trying to mitigate them. Applied general principles and software testing methods.

7Technical Environment:

Oracle e business suite, Dashboard, SQL Developer, Cognos, Agile environment.

Project 10

Ministry of Social Services (Gov. of SK) September 2010- October 2011(14 months)

Senior Quality Assurance Analyst

Linkin Child and Family Services (Curam 5.2 Case Management System)

“Curam 5.2 Software” is the leading provider of Social Enterprise Management (SEM) software solutions, delivering best-in-class Case Management and commercial off-the-shelf (COTS) applications for social enterprises globally including, health and human services, workforce services, and social security organizations.

Owned by IBM Curam, tested modules like Case management, Reports, Letters, ACI and the MSS Child and Family Services (CFS) payment system, FYAP, are both being replaced by a Commercial off the Shelf (COTS) product from Curam 5.2 Software. The new system is named “Linkin”. Curam 5.2 (ERP) helps deliver quicker, better and more efficient customer service with powerful tracking and analytical capabilities, increasing customer satisfaction, providing proactive real time business intelligence at the moment of customer interaction. Worked on Siebel 8.1, which was integrated, as a module, with Curam.

Responsibilities:

1.82Leading the project planning and implementing QA strategies and processes for the testing effort.

1.83Mentored, coached, and provided knowledge transfer to a team of testers. Helped in creating Test Strategy and Test Plan for testing the modifications to Curam 5.2.

1.84Did Functional design reviews, technical design reviews, and system use cases to incorporate details to develop and maintain test plans, scenarios, scripts and data.

1.85Created both positive and negative test cases.

1.86Performed functional, system, regression testing, and verified results against .Net and Java based Web applications.

1.87Created test data.

1.88Developed and reviewed automated and manual test cases based on business requirements and specifications and developed and maintained test plans, scenarios, scripts, and data from system use cases and functional designs.

1.89Participated in functional and technical design reviews and incorporated details into existing test plans, scenarios, and scripts to create Test Conditions and Test Scripts with expected results.

1.90Performed Sanity/ Smoke, Functional, System-Integration, End to End, UAT and Regression testing and worked with different file formats like flat files, data files, XML & HTML files.

1.91Identified and documented software defects using IBM Rational ClearQuest.

1.92Worked directly with the third party vendor, i.e. Curam, as well as with the SMEs (Subject Matter Experts) on a daily basis.

1.93Developed automated test scripts using Rational Functional Tester and QTP.

1.94Providing QA dashboard and other important QA matrices to the management.

1.95Performed testing impact assessments using IBM Rational ReqPro to track requirements and design change and IBM ClearCase as the documentation repository.

1.96Applied general principles and software testing methods.

8Technical Environment:

Star Team, Windows, SQL Developer, Cognos, HP Quick Test Pro., Dashboard, Oracle e business suite, Agile environment.

Project 11

Public Works and Government Services Canada, Ottawa June 2009-August 2010

Lead Quality Assurance Analyst (15 months)

Pension Modernization Project - Siebel CRM 8.1 Case Management System

The Government of Canada Pension Modernization Project (GCPMP) has been established to develop and implement both the business transformation and Information Technology solutions for the renewal of GCPMP pension administration systems and services. The present Pension system being 40 yrs. old and obsolete, the GCPMP will provide a modern pension administration infrastructure through the phased adoption of Commercial Off The Shelf, software (COTS) based Case Management solution for both core pension administration and Customer Relationship Management, using Siebel CRM version 8.1(ERP), Web based oracle. Siebel CRM helps deliver quicker, better and more efficient customer service with powerful tracking and analytical capabilities, increasing customer satisfaction, providing proactive real time business intelligence at the moment of customer interaction.

Responsibilities:

1.97Managing Business and Functional Requirements through Rational Req. pro and Rational Clear Case and performed testing impact assessment based on requirement and design changes using IBM Rational ReqPro and IBM Rational ClearCase

1.98Creating Test Strategies and Test Plans, test cases both positive and negative. Creating test data.

1.99Executing Test runs and Performing Smoke/ Sanity, Functional/ Non Functional, Systems, Inter Systems, Integration, End to End, Ad hoc and Regression testing, also testing with different file formats like flat files, data files, XML & HTML files and interfaces with different systems & upgrades. Rational Test Manager for project management and Functional Testing, Rational Robot for regression testing.

1.100Participated in functional design reviews, technical design reviews, and system use cases to incorporate details to develop and maintain test plans, scenarios, scripts and data.

1.101Developed automated test scripts using Rational Robot.

1.102Provided coaching, mentorship, training and knowledge transfer to new users.

1.103Performed integration, functional, system, regression testing, and verified results against the Pension Modernization Project which uses a Siebel 8.1Case Management User Interface.

1.104Developed and maintained test plans, scenarios, data, test scripts and test procedures into existing test plans based on participation in technical and overall functional design reviews and system use cases.

1.105Providing QA dashboard and other important QA matrices to the management.

1.106Using Siebel, Web based Oracle, Mainframe, Legacy systems, DB2, IVR (Interactive Voice Response, English & French).

1.107Identified and documented software defects with IBM Rational ClearQuest. Applied general principles and software testing methods.

1.108Performed functional, system, regression testing, and verified results against .Net and Java based Web applications.

9Technical Environment:

Rational Test Manager, Rational Clear Case, Rational Clear Quest, Rational Req. Pro., Rational Robot, Siebel 8.2, Web based Oracle, Cognos, Dashboard, DB2, Windows, SQL Developer, Agile environment.

Project 12

Canadian Medical Association, Ottawa November 2008 – May 2009

Senior Quality Assurance Analyst (7 months)

RPM Case Management Investment Tool

RPM is a third party investment tool, divided into 2 modules ie. “R-Broker” and “R-Funds”. It specializes in wealth management solutions for the financial services industry, which ranges from distribution and order processing solutions, to core platforms for investment product manufacturing. This third party Case Management tool was being enhanced and tailor made by utilizing COTS (Commercial off the Shelf) software solutions, as per Canadian Medical Association’s needs and requirements.

Responsibilities:

1.109Creating both positive and negative test cases and identifying and creating test data for Test Scenarios and Test Cases.

1.110Participated in functional design reviews, technical design reviews, and system use cases to incorporate details to develop and maintain test plans, scenarios, scripts and data.

1.111Took part in Change management, whether at the level of Requirements or Defect resolution, as well as Risk management ie. Identifying core functionalities, preparation of risk analysis document and prioritizing the testing effort.

1.112Executing Test runs and Performing Sanity/ Smoke, Functional, Non Functional, System-Integration, End to End, Ad hoc, Regression and User Acceptance Testing, interface testing and validating results, testing upgrades.

1.113Test & Defect management through HP Quality Center 9.2.

1.114Automation with HP QTP. Worked directly with the third party vendor, ie. RPM, as well as with the SMEs (Subject Matter Experts) and with developers.

1.115Providing QA dashboard and other important QA matrices to the management.

1.116Mentored and trained junior testers and Applied

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