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Customer service remote

Location:
Columbia, SC
Posted:
November 19, 2020

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Resume:

Aleshia Taylor

*** ****** ****

Columbia SC *****, US

Mobile: 803-***-****

Email: adhzew@r.postjobfree.com

adhzew@r.postjobfree.com

Objective: To obtain a career that will allow me to show my talents and interest to meet goals and to aid in the continued success.

Work Experience:

Blythewood High School

Blythewood, SC

08/01/2017 to Present

Head Girls Cross Country and Track and Field Coach

• Motivates athletes towards great athletic performances

• Creates individualized workouts for a variety of athletic level.

• Keep abreast of new knowledge, innovative ideas, and techniques in coaching.

• Applies discipline in a firm but positive manner.

• Conducts in an ethical manner during practice and contests

• Assists students with college sports recruiting

• Manages team for success

Coker College

Hartsville, SC

08/01/2015 to 4/15/2017

Assistant Track and Field Coach

• Assist varsity coach in carrying out his/her responsibilities.

• Keep abreast of new knowledge, innovative ideas, and techniques in coaching.

• Assist varsity coach in making a systematic issuance of school equipment.

• Assist varsity coach in implementing “Athletic Standards”

• Assume responsibility for constant care for equipment and facilities being used.

• Assume supervisory control over all athletes in the program when such is needed.

• To be in regular attendance at practice sessions.

• Apply discipline in a firm and positive manner.

• Assist in the return and inventory of school equipment.

• Remains flexible with multiple personalities and performance levels Department of Veterans Affairs/Columbia Regional Office Columbia, SC

05/2010 - Present

Veterans Service Representative (Appeals VSR)

• Collaborate with Decision Review Officers on a daily basis to aid in getting a Veterans' Notice of Disagreement ready for the Board of Veterans Appeal (by reviewing Form 9's, Statement of the Cases, Supplemental Statement of the Cases, and Certification of Appeals.)

• Interprets laws, rules, and/or regulations and the analysis of documents to determine eligibility for benefits, quality assurance, or perform auditor functions

• Work with VSO's to develop the best option for the veterans.

• Set up hearings for the veterans to discuss their claims with the Decision Review Officers.

• Gathers and interprets a wide range of data addressing the issues under appeal or that arise during the appeals management processing cycle

• Serves as a primary contact for the veteran and his/her representative or advocate and the decision-maker for compensation or pension claims.

• Makes determinations as to eligibility for the type of benefit sought and fully analyzes, develops, and requests required evidence for certain claims requiring a rating decision.

• Decides the necessity for and type of examinations, reexamination or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries.

• Develops comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim.

• Prepares correspondence to members of Congress and special interest groups on case assignments and other “controlled” correspondence.

• Reviews all correspondence to private attorneys; acknowledges and revokes designations for private attorneys.

• Utilizes various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation.

• Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims. Kershaw County School District/North Central High School Camden, SC

01/2012 – 05/2012

Assistant Track and field coach

• Provided specialized training to athletes

• Motivated athletes towards great athletic performances

• Acted as a mentor and demonstrate the importance of a college education

• Guided athletes in the direction to be successful on the field and in life

• Assisted athletes in applying for college

• Coached sprinters/jumpers to state championships Richland County School District #2/Richland Northeast High School Columbia, SC

01/2010 – 1/2011

Assistant Track and field coach

• Provided specialized training to athletes

• Motivated athletes towards great athletic performances

• Acted as a mentor and demonstrate the importance of a college education

• Guided athletes in the direction to be successful on the field and in life

• Assisted athletes in applying for college

• Coached sprinters/jumpers to state championships Richland County School District #1/Lower Richland High School Hopkins, SC

01/2005 – 1/2010

Volunteer Assistant Track and field coach

• Provided specialized training to athletes

• Motivated athletes towards great athletic performances

• Acted as a mentor and demonstrate the importance of a college education

• Guided athletes in the direction to be successful on the field and in life

• Assisted athletes in applying for college

• Coached sprinters/jumpers to state championships Carolina Rockets/Lower Richland High School

Hopkins, SC

01/2005 – 8/2012

Assistant Track and field coach

• Provided specialized training to athletes

• Motivated athletes towards great athletic performances

• Acted as a mentor and demonstrate the importance of a college education

• Guided athletes in the direction to be successful on the field and in life

• Helped youth ages 4-19 years old to learn the fundamental of track and field

• Coached sprinters/jumpers to national championships Palmetto GBA

Columbia, United States

09/2005 - 06/2010

Associate Team Member

• Processed hardcopy and electronic Durable Medical Equipment medical claims

• Researched and responded to provider inquires accurately and timely

• Reviewed claims for utilization levels

• Stayed up-to-date on all Medicare insurance policies and procedures

• Worked as a team in order to meet and exceed all national and local standards

• Processed Medicare claims for Medicare beneficiaries

• Used Knowledge of ICD-9 codes, CPT codes, and Medical Terminology

• Complied messages for the site manager to return calls to providers

• Educated providers on what diagnosis codes are needed according to the medical policy

• Educated providers on the medical policies

• Resolved provider issues concerning claims

• Verified Beneficiary eligibility and benefits

• Calculated payments to make sure we did not overpay

• Initiated recoupments

• Kept records in order

• Assisted other assignments as needed

Education

Webster University St Louis, MO

Master's Degree 05/2009

Major: Masters of Arts in Management and Leadership South Carolina State University Orangeburg, SC

Bachelor's Degree 05/2004

Family and Consumer Science/Business

Captain of the Indoor and Outdoor Women’s Track and Field team References:

Available Upon Request



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