USHA MANOMOHANAN
*: *********.****@*****.***
(: 267-***-****
Driving License: US Driver’s license.
Visa status: Permanent Resident (Green Card)
OBJECTIVE
To find a suitable opening in an ethical, patient focused, and innovation driven organization and contribute effectively to its growth and be part of its team.
PROFESSIONAL QUALIFICATION
Bachelor of Science (B.Sc.) Calicut University 1983
Diploma -Logistics, Supply Chain Management, Procurement, Career Institute/University of Delaware -2009
Diploma in teacher’s training.
TECHNICAL QUALIFICATION
Computer Skills: MS Word, Excel, Power point, MS Outlook, Share Point, Workday, SAP, Concur and other internal systems used in the Multinational companies.
WORK EXPERIENCE
Current 1st Sept.19 onwards
Takeda Pharmaceuticals, Exton, PA, USA
ERP & Master Data Specialist
Responsibilities
Creation/Obsoletion/Amendment of Bill of Materials in SAP
Creation/Obsoletion/verification of new material codes in SAP.
Creation, maintenance, verification and troubleshooting of material master data objects, bills of material, production versions, and in SAP according to standards and policies.
Review and Approve data forms when requested.
Maintain documentation including SOP’s, forms, and data dictionaries to ensure proper and complete integration with multiple SAP modules.
Support stake holder’s queries pertaining to data related queries, BOMs, and overall understanding of MD/Bill of Materials within MaBioOps.
Provide MD training to new hires in planning/other areas as and when required.
Inventory/Sales upload in SAP-APO for multiple countries.
Managing multiple internal forms to match with the GMP requirement.
Ensure that master data is detailed, documented, entered in SAP, and trained on by users.
Support the stake holders to ensure that SC data is driven as per their needs to ensure the smooth flow of their activities.
Ensure that work carried out in accordance with applicable SOPs and working practices in the organization.
Proactively identifies issues in the system and effectively addresses problems to ensure successful outcomes.
ASTRA ZENECA 1992 – April 2019
Worked as Tender & Customer Service Manager at AstraZeneca‘s regional office in Dubai reporting to the CFO.
Responsibilities
Bid Management
Developing and managing the tender pipeline and submission process for the GCC.
Review tender documents and identify AZ products and direct competitors.
Prepare tender quotations for the designated areas, updating tender conditions as required.
Ensure quotations are maintained and updated in the database.
Work closely with supply and Regulatory dept. line management on identifying licensed products
Regular follow up with the institutions reg. Tenders/contracts.
Contract validation, creation and negotiations with various internal and external stake holders
Ensure to comply with the tender conditions and bids are submitted before the deadline.
Support internal and external audits to comply with SOX requirements.
Generating invoices, validating payment, penalties, follow up of payments to various stake order.
Arranging rebate in SAP in the form of credit notes in SAP. Reviewing the rebate agreement on a yearly basis and updating in the system.
Working closely with internal and external stake holders for new contracts/reviewing the existing contracts.
Order/Customer Management
Manage the customer orders from receipt of the firm order till we receive the payment.
Ensure that orders are delivered as promised by cross collaboration with other functions in the
organization.
Receive customer queries from various institutions and resolve the issues.
Update the SAP Master data with prices, new codes, and new customer accounts.
Ensure that commission credit notes are validated to match with the agency agreements.
Ensure that shipping team picks and packs the orders to match with the monthly schedule.
Co-ordinate with planning department to ensure that orders in the system matches with their forecast.
Ensure that compliance policies are applied in the system by the team members.
Update the Operation team with large volume orders and tenders in advance, based on the market
intelligence.
Settle the agent’s claims regarding replacement, bonus orders and bank guarantee.
Study the delay in delivering the orders due to non-receipt of proper documentation as per the guidelines set by the customs dept. for each market.
Keep a good rapport with key decision makers and keep all the customers equally important.
Responsible for providing documents to Sarbanes & Oxley during audit.
Ensure the department is in line with company’s policies and standards (i.e. Business conduct, SOX and SOL)
Review and analyze demand forecasts provided by the stake holders.
ICI/ZENECA 1992 – 1997
Worked as a PA/Executive Assistant ICI/Zeneca supporting two Directors of the Company (Pharmaceutical and Chemical divisions)
Responsibilities:
Answering phones, typing, taking dictation, fax preparation and transmission.
Looking after travel arrangements to the team.
Arranging visa for required people, looking after HR requirement of the company.
Arranging appointments, managing calendar, filing important documents, photocopying documents.
Preparation of presentations.
Arranging local meetings and International meetings for Doctors.
Looking after the finance in absence of the accountant.
Arranging internal meetings involving various departments.
Processing debit notes from the agents.
Arranging hotel booking for the visitors and staff.
Maintenance of client database.
Monthly discussion with Business Development Mangers the demand requirement for each market and submitting the forecast to UK Ops beginning of each month before the deadline.
Facilitates teamwork and provides administrative and secretarial assistance to all organizational units and individuals in the office as and when required
Undertakes special projects, as it comes.
Perform duties that may be assigned from time to time.
1997 …..
Moved to various roles internally in Astra Zeneca such as Tender Coordinator, Tender Executive, Market
Support Executive, Customer Service Associate, Supply Chain Officer etc.
ACHIEVEMENTS
Implementation of pricing database for the Gulf markets.
Played a key role in implementing a program called Navision to incorporate the order details for the Gulf.
Implemented special tool for volume forecasting for Gulf (Amicus)
Designed and implemented various forms for the department’s use.
Taken lead in the setting up the distribution center in Dubai.
IN-HOUSE TRAININGS
Project Management
Fire training program module 1 and 2
Negotiation Skills
Presentation Skills
Forecasting
SAP Training
Compliance training
First Aid training and various other inhouse trainings.
Many other inhouse trainings provided by AstraZeneca.
GULF NEWS /Khaleej Times -Dubai 1990-1991
Worked as a Secretary, handling General Secretarial duties.
BH GENERAL TRADING/FAMOUS PARTS EST.-Dubai 1988-1999
Worked as a Secretary, handling General Secretarial duties.
INDIAN CONSULATE DUBAI 1986-1987
Worked as a temporary Data entry operator.
LANGUAGES
English, Hindi, Malayalam
SKILLS AND ATTRIBUTES
Multi Tasker, Team Player, Self -Starter, Information seeking, Business analysis skills, Problem-solving, Value people, Cross-cultural skills, Team management, Industry knowledge, Leadership skills, Time Management skills, able to manage multiple priorities in order to maximize results, and project management skills.