EMPLOYMENT OBJECTIVE

Seeking an opportunity to work in a challenging position in the areas of Storekeeper/Inventory Controller/Warehouse operations for a progressive organization where I could fully utilize my experience, look for continued growth prospects and achieve the greatest of job satisfaction.

SKILLS -- ABILITIES – KNOWLEDGE

Over eleven (11) years’ experience as a Store in charge, Materials Handler, Supervisor responsible for planning, organizing, coordinating, reporting, and directing employees engaged in the store operation.

Good knowledge of the principles, policies, practices, procedures, safety, and strategies required to properly operate store operation and management.

Ability to communicate effectively both orally and in writing as they pertain to planning, assigning, and supervising the work of staff and providing status reports to management.

Ability to handle work independently with least supervision and providing maximum output of work.

Ability to handle different kind of work environment with adaptable behavior.

WORK EXPERIENCE

Storekeeper. Umm Said Bakery (A Subsidiary of Zad Holding Company Q.P.S.C). Doha - Qatar (2014 – Till date).

Handling / maintaining main store daily activities (inward/outward materials).

Receive and inspect all incoming materials and reconcile with purchase order.

Arranging the materials as per production department requirement daily basis. Following FEFO system for raw material transfer and FIFO for other packing materials and consumables.

Maintaining warehouse activities inbound / outbound the materials from one warehouse to another warehouse.

Communicating with warehouse in charge for an advance shipment inbound/outbound advance scheduled and planning.

Checking the requirement of materials transfer storage facility (Chiller, Dry) and arranging the vehicles as per necessity.

Receiving raw material and packing material from outside suppliers as per company given SOP.

Inform procurement/vendor upon found discrepancies in received materials, documents if any.

Ordering and managing machineries spare parts, booking goods receipt notes, and arranging as per requirement and maintain MSL for fast moving spares.

Maintaining the inventory level as per the monthly consumption and fixed reorder level.

Identifying hazardous materials and locating in designated place.

Updating stock records on daily basis and checking physical stock weekly basis.

Preparing weekly stock report details and generating purchase request for lesser stock materials.

Inventory control including defining slow & Non-moving items.

All raw materials and packing materials receiving as per the material acceptance policy.

Maintaining the location control system and following ISO/HACCP/UKAS Management System.

Submitting invoices of suppliers to finance department as per ordered materials received.

Receiving the materials as per company given SOP and guidelines.

Monitoring humidity and room temperature status of store on daily basis.

Routine physically count of raw materials/packing materials and maintain system v/s physical up to date.

Taking follow-up with procurement department regarding material delivery status and ETA status of long-time imported countries order.

Coordinate with Quality controller regarding new raw materials/packing materials quality checking.

Inform to quality controller for quality acceptance of raw materials/packing materials recently received in store.

Working in ERP software, booking good receipt notes, ordering raw materials, packing materials and consumables as per necessity.

Maintained MSL method to avoid shortage of any materials in critical situations.

To co ordinate with procurement department about the delivery schedules of ordered materials and planning accordingly.

Receiving and checking finished goods from production. Segregating the finished goods stock and issuing to dispatch department as per their requirement.

Updating system records and documentation on daily basis.

Monitoring the cleanliness of the store and keeping workplace neat and clean.

Supervisor. Dreams Care – an Authorized Service Center for L.G. Electronics India Pvt. Ltd. – Vallabh Vidhyanagar, Anand (2013 - 2014)

Overall supervision performed a variety of job like storekeeper, provide clerical and technical support of the concerned department activates. This include entering/updating retrieving and collecting data, maintaining register and records for all correspondence, reports etc…. Maintain issue reports.

Handling all officially activity like, Call allocation, report submission, customer solution, and provide satisfying service.

Daily allocating complaints to Service engineers as per their route area provides all details and spares as per their requisition.

Monthly twice visit of Dealers Showroom for Stock set pending complaints/ Customer complaints and review of service.

Co ordinate with Branch Store for High ageing Part Pending calls / alternate solution to resolve the complaints as early as possible.

Co ordinate with Area Service Manager/Branch Service Manager for Customer Replacement Pending Sets/High ageing pending calls and taking alternate solutions.

Provide daily Pending Calls/ Replacement Calls/Part Pending Calls details to concern department to updating the final status.

Frequently visit of customer premises to review service parameters and taking written feedback from customer.

Store in charge. Dreams Care – an Authorized Service Center for L.G. Electronics India Pvt.Ltd. – Vallabh Vidhyanagar (2009-2012)

Arranging materials as per requirements, preservation, proper tagging of new received materials and updating location in system.

Provide / Order spares from the company for Service Engineers as per their requisition.

Maintain the Store and maintain location control as per 7-digit Bin management.

Maintain inventory separate locations, individually spares as per company given standard.

Updating inventory in company software as well as excel sheet and maintain the stock report.

Daily materials order/receive from the company, also defective spares or materials dispatched to Branch store.

Maintain sufficient Stock of fast-moving spares and reorder require spares.

Monitoring for fast moving spares and nonmoving spares and reordering the same.

Co ordinate with Branch Store for high ageing Part Pending to take the alternate solution and update status to concern customer/ dealer.

Provide alternate solution to service engineer for high ageing part pending calls.

Updating Monthly Reconciliation reports of spares and send it to concern Area Manager/Branch Manager.

Maintain System v/s Physical stock up to date.

Defective materials/spares receive and send back to warehouse with defective tag.

Updating daily spares replacement calls sheet and submit the details to concern supervisor.

Taking care of Customer replacement set cases/dealer replacement cases.

Defective products received from the customer replacement set provide, issued to customer /dealer.

Maintain RFR Book (Request for Replacement) and updating status for replacement sets details from the Branch office, updating final status to customer regarding his pending complaint.

Co ordinate with Area Manager/Branch Manager to update status of Non availability spares / pending replacement cases/refund cases.

Customer Care Officer. Logic Care – an Authorized Service Center for L .G. Electronics India Pvt. Ltd. – Vallabh Vidhyanagar (2006-2008)

Co-ordination of all activities in company over all supervision, Performed a job like Customer care Officer. These include managing of office automation, public relation with customer and visitors to provide best service.

Attend the Calls from Customer/Dealer for any kind of Service issue.

Updating Data entry in company online software and maintain customer data.

Preparing daily customer complaint reports and allocating daily complaints to concern area service engineer.

Updating daily calls status and closing daily calls in company software.

Co ordinate with customer regarding complaint launching and assuring to provide best service within time.

Maintain reports of daily closing calls/Pending calls/Part pending calls and submit it to concern Supervisor/Manager.

Taking weekly randomly feedback by phone from Customer/Dealer regarding provided service.

ACADEMIC QUALIFICATION: -

Diploma in Computer Application – COPA

(Computer Operator & Programming Assistant – Ibrahim Bawany ITI – Baroda, Gujarat (India))

EDUCATIONAL QUALIFICATION:

Completed First Year of Bachelor of Commerce.

(Gujarat University 2013-2014)

Passed Higher Secondary Certificate Examination.

(Gujarat Higher Secondary Education Board – Gandhinagar-2005)

Passed Senior Secondary School Examination.

(Gujarat Secondary Education Board – Gandhinagar-2003)

PERSONAL INFORMATION

Date of Birth : 14th June 1988

Marital Status : Married

Nationality : Indian

Passport No : P0075931

Date of Issue : 10.11.2016

Date of Expiry : 09.11.2026

Place of Issue : Doha - Qatar

Declaration:

I hereby, Malek Muhammad Sadik, assure you that all the above-mentioned information’s are true and correct as per my knowledge.

Place:

Date:

Malek Muhammad Sadik

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