Store Manager Assistant
Resume:
KAJAL KOHLI
adhysl@r.postjobfree.com
PROFILE SUMMARY:
Business Administration graduate with drive and initiative, thorough attention to detail, with excellent time management and task prioritization skills. Seeking an Administrative Assistant position in a globally competitive firm with ample opportunity for professional growth and career advancement. Committed to performing all tasks with the highest level of professionalism and competence.
MANAGEMENT SKILLS:
Time management Good communication skills Task delegation Mathematic skills Planning and coordination skills Organizational skills Competitive Analysis Problem solver Flexibility Proactive in providing customer service Qualitative Analysis Confident Strategic thinking skills Analytical skills Creative Active listener
OTHER SKILLS:
Project Management Qualitative and Statistical Analysis Process Improvement Initiative Planning Customer Service focus Task delegation Teamwork
EDUCATION:
DIPLOMA IN BUSINESS ADMINISTRATION
Loyalist College, Belleville ON Canada
May 2020
BACHELOR OF COMMERCE:
GNDU University, Punjab, India
June 2017
RELEVANT WORK
Retail Supervisor – URBAN BEHAVIOUR June 2019 – July 2020
Assist Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Associates.
•Managing customers at front desk and resolving customer problems by helping them out
•Tracking the inventory and managing stocks and orders
•Working error free and accurate
•Conduct performance appraisals for and coach development of staff on a regular basis
•Assist in on boarding and training of new employees in product knowledge, guest service, and sales
•Maintain all company paperwork according to policies and standards
•Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence
•Voluntarily communicating with customers and helping them out
•Organizing and stocking up the shelves
•Reviewed supplier invoices to ensure accuracy of the data accurately
•Accuracy in preparing list of order and giving them back to the management
Sales Services Associate – WALMART September 2018 – April 2019
•Manage wide variety of customer and administrative tasks to resolve customer issues quickly and efficiently
•Track down sources of special products and services to meet customers’ needs using management software
•Establish partnership with internal and external partners to ensure merchandise is optimally staged and addressed
•Serve as a primary point of contact for customers, providing accurate, concise and error-free communication
•Exercise sound judgment in issuing credits and maintaining strict confidentiality of all applicant information
•Serve as a liaison between customer, store personnel and various store departments
•Received Employee of the month award
Marketing Coordinator – THE MOBILE STORE March 2017 – June 2018
•Reviewed supplier invoices to ensure accuracy of the data
•Maintained research database for the company
•Developed positive relations with external vendors and clients for business opportunities
•Provided tailored solutions to individuals and small business based on their requirements
•Performed competitive analysis to identify and prioritize additional opportunities in terms of market trends, pricing, and advertising
•Monitored budgets by comparing and analyzing actual results with plans and forecasts on a quarterly basis
•Assisted in team administration functions including; organizing team meetings, documenting meeting minutes and coordination of team deliverables
•Provided ongoing administrative support, driving organizational success through management of daily operations
•Monitored sales promotion targets for the store and actively coached other team members which resulted to increase in target sales by 15%
PROJECT WORK
Business Management – Loyalist College Jan 2019
•Topic of project: To develop a business idea and create a business model. To forecast business plans, objectives and investment sources. Marketing and development of business model.
•Overview / scope of project: The research conducted on the internal and external analysis on the business- Indian Cuisine restaurant. Created a business website and marketed the business on various platform. Raised and gathered funds for the business idea as well as managed financial planning of the business
The proposed integrated marketing communication plan highlighted the objective to increase the awareness.
•Technology/Tools involved: Data available on the City of Belleville website and communicating with their business development Representatives
•Team size and role: Worked in a team of six members successfully managing to provide an estimated budget according to the data gathered from Research and data provided on the Official City of Victoria website.
Reference
Aman Kaur Bajwa (Assistant Manager)
The Shoe Company, Winnipeg
Contact this candidate