Cynthia Alston
Jamaica, N.Y. 11435 Apt 9L
*.******@***.***
Objective:
To find a position utilizing the years of acquired knowledge, skills and experience while offering an opportunity for professional growth and advancement in the health field. Experience
9/9/2019- Present
MVP Mobile Vascular Physicians- Receptionist/Clinical Coordinator 6851 Jericho Turnpike Syosset N.Y. 11791
● Entering of patient demographic information to our system and ensuring referral for all patients per company Protocol.
● Insurance eligibility checking and pre-authorization for patient insurance/appointments.
● Scheduling of patient exams following the practices protocols and workflow.
● Coordinating of the schedules for the field staff and clients that we service.
● Understanding the days/geographies of the field staff when scheduling exams for clients.
● Understanding client preferred days and times of patients to be seen.
● Maximize efficiency of field staff with effective thinking and understanding of time required for travel and Travel and schedules of clients.
● Sending of schedules to staff and to clients daily.
● Confirming appointment schedules with clients.
● Reconciling of appointments and sending reports/summaries to clients.
● Fielding of phone calls, faxes, and emails from clients.
● Monitoring of field personnel locations via GPS to ensure timeliness.
● Complywith all hospital, department and division policies and procedures Medical records request. 11/1999-5/2019
Silvercrest Center for Nursing and Rehabilitation - Unit Manager 144-45 87th Avenue Briarwood N.Y. 11435
● Provides clerical support for the Clinical Care Coordinators.
● Prepares medical records and identifying information for new admissions/readmissions.
● Filing.
● Prepares all residents/patient reports. (orders, assessments, labs, x-rays, consults from outside/inside physicians, NAARS, MARS, monthly renewals, etc).
● Prepares monthly NAARS and as needed for new/readmissions. 2
● Keep medical records neat and thinned out.
● Schedule appointments for residents to various physicians, dentist, and or other tests.
● Prepare transfers forms and transportation for residents appointments.
● Generate MDS schedule for Medicare and Non Medicare residents.
● Input MINIMUM DATA SET (MDS 3.0)
● Generate care plan letters to families and disciplines.
● Input all Data within designated time frames.
● Print and utilities reports to CCC.
● Perform any and all duties related to the effective and efficient operation of Silvercrest Center for Nursing and Rehabilitation.
6/1989-6/1996
Greenpoint Savings Bank- Vault Clerk/Supervisor
41-60 Main Street Flushing N.Y. 11355
● Supervise/Monitor the performance of employees..
● Supervise preparation of daily staff schedules to ensure adequate staffing.
● Assist manager with shift’s paperwork.
● Conduct investigation of variances that may occur on the assigned shit and report these to management.
● Assist manager with accurate recording of cage/vault transactions.
● Effectively present information and respond to questions from employees.
● Handles all guest complaints in the cage/vault area in a timely manner.
● Answer phone in and prompt and courteous manner, Education
9/1996-6/1997
LaGuardia College - Certificate
Medical Terminology/Medical Billing
6/1998-6/1999
York College- Certificate
Medical TerminologyMedical Billing