Sales Manager

Richard A. Mazzocca

Pittsburgh, PA ● 724-***-**** ● *******@********.****

www.linkedin.com/in/richard-mazzocca

SALES EXPERT, LEADER, PROFESSIONAL, ENTREPRENEUR

Results-driven work ethic and interpersonal skills combined with a proven record of success in sales and various facets of managing a thriving book of business and team. Core competencies include: Business Owner Mindset • Customer Service Management • Recruiting • Cost-Reduction Strategies • Advertising & Promoting • Organizing & Production of Events • Teambuilding & Training • Sales & Margin Improvement PROFESSIONAL EXPERIENCE

Staples

Nov 2019 –

Sales Manager – Cranberry Twp

● Retrained all associates in a struggling EasyTech, Copy Center, and Front End Department, which in return, resulted in the highest dollar grossing departments in the district.

● Maintain day to day operations such as cash office, inventory control, profit and loss, daily financials, and all paperwork.

● Introduced training methods to better prepare new associates to the abundance of product knowledge needed to consult and sell to the variety of customers encountered on a daily basis - All Departments.

● Ability to lead by producing #1 Tech and #2 Copy Center in district per volume and margin.

● Obtained HP, Intel, Apple, and Microsoft certifications.

● Lead corporate policies/procedures to reduce waste and ensure quality assurance.

● Previous roles at Staples - Account Manager November 2013, Print and Marketing Supervisor Jan 2013, Easy Tech Supervisor November 2010 Sprint Nov 2018 –

Nov 2019

Business Account Executive II

● Developed a sales territory, by cultivation of local partnerships and organizational affiliations in the retail, health care, technology, hospitality sectors, non-profit, etc.

● Immediately generated 3-5 new leads daily with targeted businesses through various prospecting activities, cold calling, canvassing, customer referrals, and partner relationships.

● Created and delivered face-to-face sales presentations that sell the benefits of products and services to enterprise customers.

● Achieved and exceeded Handset individual, department, and budget goals YTD.

● Lead calls and leadership events as Sprint’s Samsung Subject Matter Expert.

● Offered recommendations to sales leadership on new business prospects through the review of sales processes and leadership meetings.

● Accepted offer from Staples December 2019.

Richard Mazzocca *******@********.**** Page 2

Verizon Wireless

Nov 2017 –

Nov 2018

Business Specialist – Manager in Training

● Promoted to key holder within 4 months and placed in a development program for retail management.

● Developed and provided expertise in consumer and business wireless offerings, products, and services.

● Trained, coached, and developed other specialists in the store to achieve sales goals.

● Finished 135% YTD and ranked 2 out of 75 Specialists on the Pillar Report.

● Exceeded 1 st and 2 nd month sales quota to make more than the guaranteed commission.

● Successful at negotiating, providing resolution, and demonstrating the ability to build trust and act as an influencer.

● Accepted offer from Sprint November 2018.

Staples Business Advantage

Oct 2013 –

Sept 2017

Account Manager / Business Consultant

● Finished first year at 357% to budget with a total of $535,000 in sales.

● Ranked 6th in country - total sales 2014.

● Sales Excellence Award winner in 2014 Uppermost Award at Staples, Trip to Cancun all expenses paid.

● Earned Gold award for being over 100% to budget in 2016.

● Managed 70+ commercial accounts including non-profits, retailers, manufacturing, healthcare and more.

● Placed in management and leadership development program.

● Managed every aspect of my print business to ensure complete accuracy from procurement to delivery.

● Executed management duties on a daily basis including account management, quotes, billing, follow up, etc.

● Accepted severance in September 2017 after Staples was acquired by Sycamore Partners in June of 2017.

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