Social Media Sales

Professional Summary

Skills

Work History

BERNARD SAGE

Lake Mary, FL 32746 407-***-**** adhyj6@r.postjobfree.com Creative BDC/ Internet Sales Manager with 17 years of Automotive sales experience. Committed to keeping customers up to date on new product innovations and upselling upgraded models. Skilled at maintaining relationships with existing.

Successful at closing sales quickly and managing an efficient and profitable sales team. Effective at maintaining an active social media presence and following up with customers. Excellent sales techniques

Team building and Motivation

Negotiation

Cold Calling

Organization

Follow up

INternet Sales Manager 11/2019 to Current

Seminole Toyota – Sanford, FL

Responded to internet inquiries and phone calls in timely matter. Provided superior and individualized customer service. Educated customers on promotions to enhance sales. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Certified Mobility Consultant 01/2019 to 11/2019

Mobility Works – Orlando, FL

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Worked with physically challenged customers to understand needs and provide a perfect solution to allow them driving abilities.

Monitored social media and online sources for industry trends. Resolved conflicts and negotiated mutually beneficial purchase and lease agreements between parties.

Internet/E Commerce Director 01/2012 to 12/2018

AutoNation Honda – Sanford, FL

Education

Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.

Responded to customer issues and resolved complaints by leveraging expert Product knowledge.

Monitored social media and online sources for industry trends. Increased customer lead closing rate by overseeing every internet lead delivered and coached the members of the team on proper follow up procedures and on line negotiation trends. Sales and Leasing Consultant 10/2008 to 10/2012

New Smyrna Chevrolet – New Smyrna, FL

Handled [50] calls per [day] to address customer inquiries and concerns. Worked with potential walk in and internet customers to understand needs and provide the best solution for their transportation needs.

Maintained perfect customer satisfaction rating.

Consistently recognized as top Salesman in the company Held high approval rating and percentage of customer loyalty. Senior Enlisted Advisor 11/1976 to 12/1997

US Navy

Advised commanding officer of troop status, progression and training. Identified and implemented changes to improve training practices by reviewing current methods.

Assisted commanding officer at several community events and in reception of VIPs, both military and civilian.

Master of Business Administration: Organizational Management 05/1995 University of Phoenix - San Francisco, CA

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