PROFESSIONAL SUMMARY

An energetic, results driven, and self-motivated Product professional with over 12 years of consulting experience in recognizable global organizations within digital media, healthcare, finance, and banking industries. An open and willing team player who thrives in a collaborative environment, strives to understand end-users, forge relationships with stakeholders, proactively mitigate risk and support teams with an empathetic and positive vibe. Having liaised with engineering & business partners in 5 different continents and contributing to over a dozen successful Product launches has helped me grow my technical acumen, develop a multivariate skillset, and deep understanding of product principles. Passionate about helping people and organizations achieve technology driven goals, I am now seeking a permanent position with a leading organization that will allow me to contribute and grow within its roster.

CORE COMPETENCIES & SKILLS

● Create/Manage Product Roadmaps ● E2E Desktop & Mobile SDLC Experience ● Wireframes, Prototyping, Flowcharts

● Lead Scrum, Planning, Grooming & Retro ● Discovery/Doc. Complex Business Reqs. ● A/B and Multivariate Testing

● Agile Team Process & Best Practices ● User Interviews, Surveys & Training Docs. ● Leading QA, UAT, BAT

TECHNICAL SKILLS

Software: JIRA, Confluence, Slack, MS Teams, Visual Studios, Trello, Smartsheet, Asana, Monday, Microsoft Office App Suite, Project Plan, Lucidchart, HubSpot, SurveyMonkey, Mailchimp, Segment, Chartbeat, Parse.ly, Hotjar, Optimize.ly, Google Analytics, Tableau, Visual Studios, InVision, Catapult, Business Objects, Basecamp, Brightspot, PeopleSoft, SQL, Oracle Access & Identity Manager.

Platform, Front & Back-end Technologies (non-coding experience): SaaS, HTML5, CSS, JavaScript, Sailthru, Angular JS, React JS, React Native, JSON, RESTful APIs, PeopleSoft HCM, MongoDB, Visual Studio, Amazon S3, Bootstrap, GitHub, AJAX.

CMS: Clay, WordPress, Drupal, Brightcove, Element, Chorus, Salesforce.com, Joomla.

PROFESSIONAL EXPERIENCE

Company:

Vox Media (previously New York Magazine)

Role:

Product/Project Manager

City/State:

New York, NY

Consultancy Dates:

09/2019 – 04/2020

• Managed prelaunch requirements, prioritization of features, and go-live activities for the successful launch of New York Magazine’s first international website: https://www.thestrategist.co.uk/

• Collaborated with internal/vendor dev teams, editorial stakeholders, design, and business partners to eliminate blockers, negotiate on requirements, and helped to get the Product MVP in shipshape for a successful launch.

• Created/managed Product roadmap for and launched Pyxis, New York Magazine's proprietary digital asset management system.

Pyxis provided an intuitive UI/UX to allow writers/editors to ingest, edit, and upload photos to be consumed by our Clay Sites.

• Implemented Agile best practices within our team, eliminated blockers, planned/prioritized/tested features, allocated work using Trello based on team velocity, domain knowledge and capacity to all be in sync with Product roadmap initiatives.

• Scheduled and conducted all Sprint ceremonies, weekly status/milestone meetings, and optimized dev team cadence & delivery.

• Point of contact for our technology partners (Entercom, Slate); worked closely with NYM design, product, and development leadership to influence Product roadmap, present cost-benefit analysis, and impact to launch dates for various initiatives.

Company:

ViacomCBS Inc. (previously Viacom)

Role:

Product Manager/BA

City/State:

New York, NY

Consultancy Dates:

10/2018 – 08/2019

• Product lead for Viacom’s Enterprise system to spearhead discovery, benchmark, document current state functionality, collaborate with engineering & business stakeholders to rationalize a future state that will address user pain-points & business needs.

• This Enterprise system, The Content Platform, was to allow for superior content ingestion, editing, and distribution with increased security, product scalability, global usability, and to bring forth operational efficiency as it sunset our present day legacy system.

• Translated new/existing requirements into Agile Stories, prioritized for development and managed stakeholder expectations.

• Scheduled, planned, and facilitated Scrum for a talent team of 12, consisting of developers, QA, and product. Strived to introduce consistency in velocity by clearing impediments, providing product direction, and serving as gatekeeper for scope creep.

Company:

Meredith Corp. (previously Time Inc.)

Role:

Director of Project Management

City/State:

New York, NY

Consultancy Dates:

03/2017 – 04/2018

• Implemented a program management tool to create, track and manage the Entertainment Brands Product Roadmap.

• Managed stakeholders expectations, delivery timelines, and prioritized effort for successful delivery of PeopleTV and various other Products to market for flagship brands such as People, Entertainment Weekly, People En Español, InStyle, Real Simple and Essence.

• Utilizing my experience, stakeholder interviews, along with Agile Best Practices, implemented an operating cadence for the largest and most impactful engineering team and process for our technology partners/vendors to optimize delivery of Roadmap initiatives.

• Documented new requirements, sales/revenue opportunities, and pain-points from various stakeholders including Editorial, Sales, Consumer Marketing, Design, Ad Technology, and cross-functional teams to assess impact, feasibility, and a timely solution delivery.

• Implemented process for the ingestion of new requirements, change management, prioritization and setting guidelines for business partners, design, and engineering team to operate within to improve predictability, productivity, and work/life balance.

Company:

NYU Langone Medical Center

Role:

Product Manager

City/State:

New York, NY

Consultancy Dates:

12/2015 – 02/2017

• Created/managed backlog of Agile Stories to implement and launch DUO 2-factor authentication technology so that employees & consultants accessing NYULMC sites/applications over VPN are protected against cyber threats and hackers.

• Combined strategic thinking and vision with decisive tactical action to successfully bring to market NYULMC’s candidate onboarding and recruitment tool with an electronic approval workflow to increase efficiency of onboarding specialized candidates.

• Lead an initiative to transition vendor-provided technical support to internal IT staff for Oracle Identity and Access Manager.

• Developed a project plan for that transition, lead reoccurring knowledge transfer sessions and created/delivered a robust

standard operating procedure manual to ensure internal IT support can seamlessly handle their new responsibilities.

Company:

New York Public Radio – WNYC

Role:

Business Analyst Consultant

City/State:

New York, NY

Consultancy Dates:

10/2015 – 12/2015

• Short term assignment to conduct a gap analysis and document the current state data warehouse architecture of NYPR.

• Identified opportunities for improving data lifecycle from source to storage, opening the path forward for inclusion of a BI layer.

Company:

Starwood Hotels & Resorts

Role:

Sr. Business Systems Analyst

City/State:

Stamford, CT

Consultancy Dates:

08/2014 – 08/2015

• Documented business requirements and translated into Agile Stories to integrate Starwood Enterprise System with vendor provided APIs that provided capabilities to managed properties in China, India, and Thailand to handle 2-way SMS communication.

• Diligently worked with Business end users to validate Design, Use Cases, and execution of UAT scenarios for the integrated APIs. • Captured, documented, prioritized bugs/defects and tracked their progress to a successful launch of this new product feature.

• Collaborated with internal business users and consultancy firm for an initiative to revamp the UI/UX of Starwood’s enterprise system with a more intuitive, user friendly, and role specific application experience.

• Documented Use Cases, worked with Dev to estimate effort for current/desired state functionalities for both Desktop and Mobile.

Company:

Turner Broadcasting System Inc

Role:

Sr. Business Systems Analyst

City/State:

New York, NY

Consultancy Dates:

07/2013 – 04/2014

• Led Discovery, requirement validation and capture for a high-profile project initiative to sunset TBS’s linear Ad Sales enterprise proposal management system which generated 4+ billion in annual revenues with a more intuitive, scalable, and performant system.

• Worked within a distributed team, led Scrums, BL Grooming, Sprint Planning, and supported my team with removing blockers, providing clarifications, and collaborated with engineering to estimate a launch date based on Stories written in Visual Studios.

• Created, managed, and facilitated all aspects of monthly user acceptance testing sessions, including content, scheduling, documentation, agenda, delivery, feedback loops and Sarbanes-Oxley approvals.

• Managed Stakeholders expectations on new requests, documented/prioritized bugs for triage, captured and made progress on end-user pain-points and shared team progress on the project and ad-hoc requests in bi-weekly meetings with Stakeholders.

Company:

NYSE Euronext

Role:

Product Manager

City/State:

New York, NY

Consultancy Dates:

09/2011 – 04/2013

• Produced detailed requirement specifications with supporting artifacts such as site map, data model, use cases, activity flow diagrams, wireframes, agile user stories for the development of a multimillion-dollar B2B Enterprise system for NYSE Euronext.

• Worked intimately with offshore teams in Argentina, London, and Moldova throughout the SDLC to share domain walkthroughs, clarify requirements, address blockers, and testing each iteration of delivered product to ensure alignment with requirements.

• Utilized JIRA to manage Product Stories and related communication with a distributed team of talent including QA, Creative, Design, Devs and prioritized development of features/bugs during each Sprint to ensure synchronicity with delivery Roadmap.

• Reviewed system specifications created in silos by fellow product managers for application consistency, proposed solutions for a better user experience and led workshop meetings to standardize, optimize our Product team process with Agile best practices.

Company:

EchoStar Communications

Role:

Business Analyst

City/State:

Queens, NY

Consultancy Dates:

07/2009 - 05/2010

• Partnered with business clients to collect requirements for new program updates and package details, documented and shared with technology teams onshore and in the Philippines and India to ensure alignment with requirements and applicable deadlines.

• Created scenarios for UAT, captured bugs/feedback, worked with business partners to negotiate priority on fixes and diligently worked with technology to resolve the critical issues in a timely fashion, providing transparency into progress to our Stakeholders.

• Supported operations, technology, and management with various ad-hoc requests such as reporting, functional testing, and creating new user training documents with supporting flowcharts.

Company:

JP Morgan Chase

Role:

Sr. Associate

City/State:

New York, NY

Consultancy Dates:

05/2007 - 08/2008

• Collaborated with Investment Banking Unit and Global Commodities teams to document current state requirements and applicable workflows for a database migration project to sunset three independent legacy systems for a single, more robust one.

• Liaised with business clients and internal commodity traders to capture requirements for a widget in Lotus Notes to improve communication between energy vendors and commodity traders.

• Reviewed requirements with internal leadership for validation, feasibility, required approvals and handed off specifications with supporting artifacts to our technical team in India, ensured alignment on requirements and oversaw the delivery, testing of feature.

Company:

Credit Suisse

Role:

Analyst

City/State:

New York, NY

Consultancy Dates:

02/2006 - 04/2007

• Supported Lateral Recruitment department of Credit Suisse in the development of an automated solution to their current state manual vendor onboarding process with a more streamlined electronic workflow solution to improve efficiency.

• Worked alongside technical and business partners on the paperless migration project to provide Use Cases and assisted with QA.

• Point of contact for our vendors, generated detailed monthly reports to reconcile monthly billing, payment, and related fees.

EDUCATION

• Zicklin School of Business, Baruch College, CUNY

B.B.A with a Dual Major in Finance & Operations Management – 2006

CERTIFICATIONS & RELEVANT COURSES

• Davisbase Consulting LLC, Atlanta, GA.

Agile for Product Owners: Hands-On User Story Authoring & Elaboration Course

• 280Group, New York, NY.

Digital Product Management – Course Completion

• Chiron Business Solutions, Jersey City, NJ.

Comprehensive Business Analyst Program – 256 hours, Certificate of completion

PROFESSIONAL AFFILIATIONS

• NYC Scrum User Group

• Member of UXPA (User Experience Professionals Association)

• Member of PMI (Project Management Institute)

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