Vancouver, Wa *****
***********@*****.***
IT Project Management Strategic Planning Solutions Manager
Versatile and hands-on Project Manager who leads teams to design and implement successful IT projects that align
business and IT objectives and deliver rapid results
Energetic, driven, and Hardworking Project Management professional with years of progressive experience providing cradle-to-grave management over large-scale IT implementations. Detail oriented self-starter with excellent interpretive, interpersonal, consultative and facilitation skills. Multilingual with excellent verbal and written communication skills in five languages. Work independently or in a team with strong relationship building skills. lead all phases of diverse technology projects and delivered enterprise IT projects for cross-regional levels. Planned and delivered multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage, bottom-line gains, and address regulatory points. Offer outstanding talents in project planning and management, communication, vendor management, negotiation, problem identification and resolution, reporting, and analysis. Adept developing, implementing, and integrating cost-saving business solutions and applications across multiple platforms and environments. Solutions driver who bridges the gap between business and technology while envisioning the bigger picture. Devises strategies to align multiple disciplines, coordinating efforts between business groups, and driving complex systems integration for robust, high-quality systems that solve business problems and provide results.
SELECTED CAREER HIGHLIGHT
Led and implemented complex projects and Global teams—mitigated risks, managed requirements, and worked with project stakeholders while managing expectations at the department and project levels.
Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions.
Knowledge of project management methodologies – Scrum(Agile), Lean-Agile, Kanban(Agile), Waterfall, MS Project
Trusted leader known and respected for leading successful change in projects and building credibility with executive teams and staff. Possess excellent conflict resolution, coaching, communication, mentoring, and servant leadership skills
CORE COMPETENCIES
Leadership & Performance
Enhancement
Testing/QA/Rollout/Support
Strategic Planning & Tactical Execution
ECommerse Management
Stakeholder Management
Agile Project Management
System Migrations /Integrations
Enterprisewide Implementations
Budget Management & Cost Containment
Risk Management & Mitigation
IT Infrastructure & Standardization technology
Strong Interpersonal and Analytical Problem Solving skills
Team Collaboration, Coaching, & Motivation
Professional Experience
IT Project Manager/Scrum Master Jan 2018 – Sep 2020
AT&T Inc. - Hollywood, FL
Strong Business Judgement and Influence; Influenced others within the whole project team using their technical expertise to identify and address project issues
Project Communication; Developed and distributed internal project communications and participated in the development and review of firm-wide project communications
Knowledge and experience with business process improvement practices, including quality control and quality assurance methods for all contract activities
Oversee multiple scrum teams and effectively Interpreted and enforced scrum principles and practices, Coached team members to self organize, facilitated daily scrums, identified and removed impediments
Implemented Scrum with a Business Intelligence (BI) environment and focused on creating actionable insights
Successfully executed and delivered project results, meeting constraints of Project Time, Cost and Quality and exceeding customer expectations
Monitored and tracked project progress and performance through financial and data analysis, reporting status to project stakeholders through structured communication
Identify gaps and risks, facilitate conversations between Product Owner, BSA’s and team to ensure the project goals are on track
Guided and managed the change management, quality management, schedule management, risk management and process management teams in execution of projects through the software development life cycle (SDLC) and smoothed out any areas of possible conflict.
Worked in a cross functional/matrix environment with geographically dispersed teams
Created cross functional Business Intelligence team, Continuously validated the quality of the data through test automation, Organized stakeholder-friendly sprint reviews
Collaborated with IT and business experts through all phases of a project to ensure delivered solutions brought value to business and increase customer retention
Coordinated testing effort for project and tracked internal and external project risks. Worked closely with deployment team to successfully promote hundreds of integrated modules for deploy
Project Manager Mar 2016 - Nov 2017
Hi-Tech Solutions Mandeville, Louisiana
Developed persuasive executive-level presentations and other supporting materials to drive the identification, communication and implementation of project management improvement processes.
Assisted sr. project managers in performing financial analysis, statistical analysis, conducting assessments, integrating project forecasting and budgeting process, managing change, producing management reports and contract review.
Identified, document and assess project risks and develop mitigation strategy in collaboration with sponsors, stakeholders and solution owners
Executed and guided project operations through the use of systems development and project management methodologies accepted by the industry
Implementation Manager Feb 2013 - Nov 2015
WSI Corporate - Etobicoke, ON
Revitalized existing business resources to streamline cross-departmental functionalities and strengthen overall proficiency of daily operations of across multiple departments.
Negotiated with internal and external groups to set priorities and obtain required resources to ensure successful project completions.
Initiated continual efforts to improve the implementation by identifying opportunities to streamline the process.
Established and managed the change management and control process to track all changes in project scope during the implementation as well as any additional /ongoing requirements post-implementation
Technical Program Manager Jan 2010 - Oct 2012
CVS Health - Scottsdale, AZ
Performed building operations and efficiency audits providing energy savings to clients.
Led hardware and software design teams to implement new programs that will create products, applications, and other projects to benefit the company
Kept projects on schedule and within budget; includes cutting costs as needed, delegating more staff to work on programs, and performing other tasks to maintain project parameters.Also reported program progress regularly to management executives
Developed, maintain and distribute (as appropriate) standard project management deliverables for the successful launch of new products and services, including: implementation plan, project schedule, project budget and variances
TECHNICAL SKILLS
Project Management Tools: Smartsheet, Jira, Confluence, Azure DevOps, PeopleSoft CRM, Sharepoint
Business Intelligence tools: Tableau, Looker
Microsoft Office Suite – Proficient in the use of Excel, Word, PowerPoint, SharePoint and Outlook.
Hardware & Infastructure : Microsoft Access, Visio, Project/NetServer Family of Products AS/400 Server Onyx CRM / SFA Disaster Recovery/Business Recovery Siebel CRM / SFA Intranet/Internet MAC OSX
Education
Bachelors of computer science ( IT Management) Louisiana State University - Baton Rouge, Louisiana.
Sunny S. Asi