Business Analyst / Project Mangager

SVETLANA JOSE

Lynnwood, WA ***** • +1-425-***-****

adhyas@r.postjobfree.com www.linkedin.com/in/svetlanajose https://github.com/svetlanajose Education

MASTER OF INFORMATION SYSTEMS (BUSINESS ANALYTICS) 2017-2019 Deakin University – Melbourne, Australia

BACHELOR OF ENGINEERING (HONS.) COMPUTER SCIENCE 2012-2016 Birla Institute of Technology & Science, Pilani – Dubai, UAE Technology & Soft Skills

Power BI

Tableau

Python

SQL

Microsoft Office Suite

Microsoft Project

IBM Blueworks Live

Data Analysis

Dashboard Reporting

Process Modelling

Requirements Analysis

Project Management

Costing & Budgeting

Public Speaking

Customer Service

Work Experience

JOSEPH ADVERTISERS PROJECT ENGINEER EXPORTS

Dubai, UAE July 2019 – Dec 2019

• Managed projects end-to-end to ensure successful project delivery at every stage, which involved gathering requirements from clients, conducting meetings with management and technical team, defining the SOW, performing cost-benefit analysis and overseeing project progress across various internal teams.

• Managed creation of quotations, Tenders & Contracts, POs, Invoices and negotiated with customers to come to mutual agreements.

• Ensured successful product delivery by handling shipping documents and overseeing the logistics of the finished product up until successful product delivery.

• In-charge of Scope Validation to ensure final product complied with customer expectations and took corrective actions if required.

LAUNCHPAD APP DEVELOPMENT BUSINESS ANALYST INTERN DIGITAL PRODUCTION Melbourne, Australia July 2018 – Dec 2018

• Successfully led multiple workshops with clients to gather and understand client requirements.

• Conducted brainstorming sessions and stakeholder interviews to gather data and help customers understand the full potential of their idea.

• Expanded scope of multiple projects for the organization by demonstrating research facts and customer demographics using interactive Tableau dashboards.

• Took rough feature requests and turned them into detailed business requirements. Determined the specifics of a feature’s design and functionality, and communicated it to the technical teams throughout the organization.

• Managed the development and post-development support phases by consolidating work of the design team, developers and clients.

• Reduced costs for routine data collection tasks by 90% by creating templates and process flows for an automated and extensible solution which also enhanced customer experience. SPEAKERS BANK INTERN BUSINESS DEVELOPMENT

Melbourne, Australia July 2018 – Oct 2018

• Built a suitable hybrid business model for the non-profit to convert to an enterprise which involved performing a low-level analysis of the proposed model, analyzing costs, risks and risk mitigation strategies, proposing revenue flow strategies and an implementation plan.

• Generated a large number of new leads and enhanced the business model through market study and surveys. IBM INTERN DATA SCIENCE CENTER OF EXCELLENCE

Dubai, UAE Dec 2017 – Feb 2018

• Expanded IBM’s scope of work by conducting extensive research on Artificial Intelligence and Data Science applications on various areas of businesses where clients emanate from, build use-cases and presentations.

• Improved efficiency of the leasing process by modelling the “As-Is” process to identify the inessential steps, and designed a more efficient “To-Be” model for the Estate and Leasing Business unit. IBM INTERN UNIVERSITY RELATIONS

Dubai, UAE Jul 2016 – Dec 2016

• Created a community interface that can be used and accessed by all IBM Skills Academy teams worldwide.

• Designed a project plan based on extensive market research on similar initiatives by competition companies.

• Assisted in rebranding the program during program expansion to fit new requirements. Projects & Activities

Python

• Analyzing an e-commerce business: This project was aimed at helping a company decide whether or not they should launch a new page based on testing if the new page increases user conversion rate compared to the previous page.

- Wrangled and cleaned data, performed A/B Testing, Hypothesis testing, z-test and analyzed p-values to study the influence on conversion rates and observed interesting relationships.

• Analysis of Bank loan data: This study focused on analyzing 115k records to study a key attribute, Borrower's APR, and what loan related factors influenced this attribute and how significantly.

- Cleaned data, studied the key attribute, its distribution and correlation to other attributes, created various graphical visualizations using bivariate and multivariate explorations and made conclusions. Power BI

• Created various dashboards for reporting Bank Data, Financial Data analysis, HR Reporting, IT Ticket Analysis, Product Sales Analysis, Regional Sales Analysis:

- Loaded datasets, transformed them using Query Editor, created dynamic measures and dimensions, applied DAX formulas, managed relationships between tables and created interactive dashboards. Toastmasters International

TI is a US headquartered nonprofit educational organization that operates clubs worldwide for the purpose of promoting communication, public speaking and leadership.

• Past Vice President Education of Dubai Internet City Toastmasters Club.

• Past Vice President Membership of Dubai Internet City Toastmasters Club.

• 2010 District Champion (entire Middle East) of Toastmasters International Speech contest for youth. Project coordinator, business analyst, business intelligence, analytical skills, insights, data, automation, coordinating, manage, managing, datasets, st rategy, project engineer, power bi, tableau, communication, business analytics, software, process improvement, written and verbal skills, self-started, technical, client service, technology, dev elopment, mathematics, statistics, SQL, review data, analyze data, present reports, documentation, identify technical requirements, cr oss-functional, define metrics, certification, project management, project manager, leadership, operations analyst, operations, business process, project management experience, problem-solving skills, written and verbal communication skills, strategic thinking, cloud, business requirements gathering, change control, agreements, client requirements, assist and support teams, improvement and standardization, translate technical concepts, time management skills, java, budget and resource planning, logistics, quotations, ROI, Microsoft Ex cel, PowerPoint, Google slides, detail oriented, for eca st, own projects, roadmaps, organizational chart, ROI, strategy mapping, data visualization, ad hoc analysis, modeling, python, understand business needs, attention to det ail, collaborative team skills, presentation skills, maintain KPIs, dashboard reporting, marketing analytics, Business case, business framework, facilitation skills, computer sci ence, Java, strategic goals, stakeholders, document business pr ocesses, system analyst, Project assistant, analytical tools, decision-making, Agile, Scrum, testing requirements, pr oduct ba cklogs, user stories, pr oduct owner, organize data, present fi ndi ng, summarize reports, Google analytics, adobe, data models, database design, new process, automate data collection, BI dashboard system, opportunities for improvement, planning, aggregate data, recommendations, Bachelor’s degree, Master’s degree, Information Systems, certificates, identify opportunities, handle vendors, benchmarking, technical analysis, release schedules, lead, functional a dvice, validate results, data management, databases, liaison between business and technical, 3 years of ex perience, consulting, conflict resolution, business admin, Microsoft Word, Ex cel, Ri sk management, PMI, Certified, PMP, CAPM, Enterprise Application, offer sol utions, Risk Management, Scope management Project coordinator, business analyst, business intelligence, analytical skills, insights, data, automation, coordinating, manage, managing, datasets, strategy, project engineer, power bi, tableau, communication, business analytics, software, process improvement, written and verbal skills, self-started, technical, client service, technology, dev elopment, mathematics, statistics, SQL, review data, analyze data, present reports, documentation, identify technical requirements, cr oss-functional, define metrics, certification, project management, project manager, leadership, operations analyst, operations, business process, project management experience, problem-solving skills, written and verbal communication skills, strategic thinking, cloud, business requirements gathering, change control, agreements, client requirements, assist and support teams, improvement and standardization, translate technical concepts, time management skills, java, budget and resource planning, logistics, quotations, ROI, Microsoft Ex cel, PowerPoint, Google slides, detail oriented, for eca st, own projects, roadmaps, organizational chart, ROI, strategy mapping, data visualization, ad hoc analysis, modeling, python, understand business needs, attention to det ail, collaborative team skills, presentation skills, maintain KPIs, dashboard reporting, marketing analytics, Business case, business framework, facilitation skills, computer sci ence, Java, strategic goals, stakeholders, document business pr ocesses, system analyst, Project assistant, analytical tools, decision-making, Agile, Scrum, testing requirements, pr oduct ba cklogs, user stories, pr oduct owner, organize data, present fi ndi ng, summarize reports, Google analytics, adobe, data models, database design, new process, automate data collection, BI dashboard system, opportunities for improvement, planning, aggregate data, recommendations, Bachelor’s degree, Master’s degree, Information Systems, certificates, identify opportunities, handle ven dors, benchmarking, technical analysis, release schedules, lead, functional advice, validate results, data management, databa ses, liaison between business and technical, 3 years of ex perience, consulting, conflict resolution, business admin, Microsoft Word, Ex cel, Ri sk management, PMI, Certified, PMP, CAPM, Enterprise Application, offer sol utions, Risk Management, Scope management Project coordinator, business analyst, business intelligence, analytical skills, insights, data, automation, coordinating, manage, managing, datasets, strategy, project engineer, power bi, tableau, communication, business analytics, software, process i mprovement, written and verbal skills, self-started, technical, client service, technology, dev elopment, mathematics, statistics, SQL, review data, analyze data, present reports, documentation, identify technical requirements, cr oss-functional, define metrics, certification, project management, project manager, leadership, operations analyst, operations, business process, project management experience, problem-solving skills, written and verbal communication skills, strategic thinking, cloud, business requirements gathering, change control, agreements, client requirements, assist and support teams, improvement and standardization, translate technical concepts, time management skills, java, budget and resource planning, logistics, quotations, ROI, Microsoft Ex cel, PowerPoint, Google slides, detail oriented, for eca st, own projects, roadmaps, organizational chart, ROI, strategy mapping, data visualization, ad hoc analysis, modeling, python, understand business needs, attention to det ail, collaborative team skill s, presentation skills, maintain KPIs, dashboard reporting, marketing analytics, Business case, business framework, facilitation skills, computer sci ence, Java, strategic goals, stakeholders, document business pr ocesses, system analyst, Project assistant, analytical tools, decision-making, Agile, Scrum, testing requirements, pr oduct ba cklogs, user stories, pr oduct owner, organize data, present fi ndi ng, summarize reports, Google analytics, adobe, data models, database design, new process, automate data collection, BI dashboard system, opportunities for improvement, planning, aggregate data, recommendations, Bachelor’s degree, Master’s degree, Information Systems, certificates, identify opportunities, handle vendors, benchmarking, technical analysis, release schedules, lead, functional advice, validate results, data management, databases, liaison between business and technical, 3 years o f ex perience, consulting, conflict resolution, business admin, Microsoft Word, Ex cel, Ri sk management, PMI, Certified, PMP, CAPM, Enterprise Application, offer sol utions, Risk Management, Scope management Project coordinator, business analyst, business intelligence, analytical skills, insights, data, automation, coordinating, manage, managing, datasets, strategy, project engineer, power bi, tableau, communication, business analytics, software, process improvement, written and verbal skills, self-started, technical, client service, technology, dev elopment, mathematics, statistics, SQL, review data, analyze data, present reports, documentation, identify technical requirements, cr oss-functional, define metrics, certification, project management, project manager, leadership, operations analyst, operations, business process, project management experience, problem-solving skills, written and verbal communication skills, strategic thinking, cloud, business requirements gathering, change control, agreements, client requirements, assist and support teams, improvement and standardization, translate technical concepts, time management skills, java, budget and resource planning, logistics, quotations, ROI, Microsoft Ex cel, PowerPoint, Google slides, detail oriented, for eca st, own projects, roadmaps, organizational chart, ROI, strategy mapping, data visualization, ad hoc analysis, modeling, python, understand business needs, attention to det ail, collaborative team skills, presentation skills, maintain KPIs, dashboard reporting, marketing analytics, Business case, business framework, facilitation skills, computer sci ence, Java, strategic goals, stakeholders, document business pr ocesses, system analyst, Project assistant, analytical tools, decision-making, Agile, Scrum, testing requirements, pr oduct ba cklogs, user stories, pr oduct owner, organize data, present fi ndi ng, summarize reports, Google analytics, adobe, data models, database design, new process, automate data collection, BI dashboard system, opportunities for improvement, planning, aggregate data, recommendations, Bachelor’s degree, Master’s degree, Information Systems, certificates, identify opportunities, handle vendors, benchmarking, technical analysis, release schedules, lead, functional advice, validate results, data management, databases, liaison between business and technical, 3 years of ex perience, consulting, conflict resolution, business admin, Microsoft Word, Ex cel, Ri sk management, PMI, Certified, PMP, CAPM, Enterprise Application, offer sol utions, Risk Management, Scope management Project coordinator, business analyst, business intelligence, analytical skills, insights, data, automation, coordinating, manage, managing, datasets, strategy, project engineer, power bi, tableau, communication, business analyti cs, software, process improvement, written and verbal skills, self-started, technical, client service, technology, dev elopment, mathematics, statistics, SQL, review data, analyze data, present reports, documentation, identify technical requirements, cr oss-functional, define metrics, certification, project management, project manager, leadership, operations analyst, operations, business process, project management experience, problem-solving skills, written and verbal communication skills, strategic thinking, cloud, business requirements gathering, change control, agreements, client requirements, assist and support teams, improvement and standardization, translate technical concepts, time management skills, java, budget and resource planning, logistics, quotations, ROI, Microsoft Ex cel, PowerPoint, Google slides, detail oriented, for eca st, own projects, roadmaps, organizational chart, ROI, strategy mapping, data visualization, ad hoc analysis, modeling, python, understand business needs, attention to det ail, collaborative team skills, presentation skills, maintain KPIs, dashboard reporting, marketing analytics, Business case, business framework, facilitation skills, computer sci ence, Java, strategic goals, stakeholders, document business pr ocesses, system analyst, Project assistant, analytical tools, decision-making, Agile, Scrum, testing requirements, pr oduct ba cklogs, user stories, pr oduct owner, organize data, present fi ndi ng, summarize reports, Google analytics, adobe, data models, database design, new process, automate data collection, BI dashboard system, opportunities for improvement, planning, aggregate data, recommendations, Bachelor’s degree, Master’s degree, Information Systems, certificates, identify opportunities, handle vendors, benchmarking, technical analysis, release schedules, lead, functional advice, validate results, data management, databases, liaison between business and technical, 3 years of ex perience, consulting, conflict resolution, business admin, Microsoft Word, Ex cel, Ri sk management, PMI, Certified, PMP, CAPM, Enterprise Application, offer sol utions, Risk Management, Scope management

Contact this candidate