I.T. professional

SIEGFRIED MANUEL R. EATA

Cebu City, Philippines · 091********

adhy0n@r.postjobfree.com

To pursue a career in the field of education/teaching in an on-line or work from home setting.

EXPERIENCE

MARCH, 2007 – Present

Worktools and Experience Mgmnt Team Lead, Globe Telecom Co., Inc.

Cebu City, Philippines

Leads a team of tech support.

Prepares daily report using Google sheets shared across all members of the team.

Prepares monthly report for operation review using Google Slides.

Prepares monthly report for management using Google data studio.

Prepares ad hoc projects.

Assigns tickets to tech support according to the nature of request.

Coordinates with users for issue resolution.

Handles device management life cycle, from acquisition to decommissioning.

MARCH, 1998 - MARCH, 2002

Analyst/Programmer, Globe Telecom Co., Inc.

Cebu City, Philippines

Writes ad hoc reports as requested by users using unix shell scripting and

database programming.

Troubleshoots business application issues.

Coordinates with users for any request/issues raised.

FEBRUARY, 1996 - FEBRUARY, 1998

Analyst/Programmer, NEC Technologies Inc.

Lapu-lapu City, Cebu, Philippines

Writes ad hoc reports as requested by users using COBOL.

Troubleshoots business application issues and introduce fixes

when necessary.

Handles project management.

Coordinates with users for any request/issues raised.

MARCH, 1993 - DECEMBER, 1995

Programmer, Almarai Co. Ltd

Riyadh, Kingdom of Saudi Arabia

Writes codes according to user specs using Clipper programming language.

Deploys codes accordingly.

Maintains existing business applications.

Troubleshoots issues and introduce fixes when necessary.

JUNE, 1988 - FEBRUARY, 1993

College Instructor, Felipe Verallo Memorial Foundation

Bogo City Cebu, Philippines

Teaches computer subjects in an average of 25 students per class.

Subjects being taught are the technologies of those days such as

Wordtsar, Lotus123, COBOL, Basic, DBASEIII+

Prepares lesson plan on a daily basis.

Handles the EDP (Electronic Data Processing) section of the school.

EDUCATION

OCTOBER, 1986

Bs Computer Science, University Of Cebu

Cebu, Philippines

MARCH, 1983

Bachelor Of Arts ( 1 Year Only), Colegio De Santa Rita

San Carlos City, Negros Occidental, Philippines

SKILLS

Proficient in Google suite such as, Sheets, Docs and Slides

Proficient is data visualization tool such as GDS.

Proficient in MS Work, MS Excel, MS Access, MS Powerpoint

Knowledge in different OS such as Windows, Unix

Knowledge in different programming languages like Python, SQL.

REFERENCES:

Available upon request

Contact this candidate