Personal Details

ID Number

Date of birth

Nationality

Marital Status

License

Languages

Notice period

840-***-**** 082

** ***** ****

South African

Single

C1

Xhosa, Zulu and English

One Week

Skills

PERSONAL SKILLS

Leadership

Honest

Ability to work under pressure

Accuracy

Adaptability

Advising people

Analyzing data

Analyzing problems

Attention to detail

Brainstorming

Well groomed

Self-motivator

Discipline

Ethics and Integrity

Team player

Able to accept and learn from criticism

Influencing and tactical

PROFESIONAL SKILLS

Clerical

Client Relations

Communication

Planning, organizing and priorities

Persuasion

Negotiating

Computer

Coordinate Office Activities

Correspondence

Customer Service

Data Entry

Delivering Mail

Accounting

Telephone Etiquette

Punctual

Time Management

Target driven

PC Skills

Windows

Microsoft Office Suite (Word, Sage payroll Ppt, Excel, Outlook)

Email & Internet

Education

legal interact

training certificate: practice manager

lexisnexis

the lexis convey transfers training course

ESS ADMINISTRATOR

sage payroll vip

FNB ADMISTRATOR

ERS BIO CLOCKING SYSTEM

Moonstone Uncomprised Independent (Financial sector conduct authority)

Certificate 2018

Regulatory Examination Categories

RE5 Regulatory Examination Representatives in All Categories of FSPs

Demonstrate understanding of the FAIS Act as a regulatory framework

Contribute towards maintaining an FSP license.

Define the role of the key individual in terms of the FAIS Act.

Adhere to the specific Codes of Conduct.

Comply with regulated record keeping requirements.

Comply with the requirements of the FIC Act and Money Laundering and Terrorist Financing control regulations, as it applies to the FSP

Dealing with complaints that have been submitted to the Ombud for FSPs

Operate as a Representative in terms of the FAIS Act.

Certificate

Spreadsheet (completed)

Principles of Credit Control

Financial Independence

introduction to Business Accounting (completed)

Practical Bookkeeping 1 (completed)

Practical Bookkeeping 2(completed)

Business English (completed)

Life Skills (completed)

General Office Practice (completed)

Reception and Switchboard Skills (completed)

Principles of Customer Service (completed)

Word Processing (completed)

Windows XP (completed)

Executive Secretary Typing Skills

Development of Typing Skills

Imra Technology Academy 2010

Certificate

Microsoft Word

Microsoft Excel

Typing Skills

Internet

Tele Sales skills

Tele Marketing

Debt Collecting

Time management

Negotiating and Assertiveness skills

Questioning and Listening Skills

Ability to work under pressure

Conflict Resolution Skills

Kusile Senior Secondary School 2003

Senior Certificate

Xhosa

English

Afrikaans

Biology

Geography

History

Experience

Currently

Phungo Incorporated

finance clerk

answering incoming calls in reception

Incoming mail

emails

age analysis

monthly reporting

filing of records

debtors reconciliation

creditors reconciliation

payments follow up

accounts payments

assist with queries

invoicing of matters &3rd party invoicing

assist employees with password

follow up with outstanding submission

produce ess report for admin manager

connect with courier services

prepare courier parcels

receiving courier records

filling courier records

asset insurance

insurance claims processing

monitoring of premiums

negotiate claims

reception duties

photo copying

tender processing

stationery administration

preparing boardroom

requisitions

capturing disbursements

capturing timesheets for attorneys and candidates

updating batch and end batch

legal administration

diarizing meetings

2013 - 2017

Izwe Loans

Quality Assurance Administrator

Quality Assurance Administrator (2015 – 2017):

●Receiving and Reviewing Contracts

●Organizing docs

●Distribution docs

●Check credit background

●Emailing

●filling, Faxing, photo copying, and scanning

●update spreadsheet

●contact customers to discuss about the outstanding docs

●Clerical and Administrative duties

Call Centre Agent (2013 – 2015):

●Answering callsDetermines requirements by working with customers.

●Answers inquiries by clarifying desired information; researching, locating, and providing information.

●Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

●Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

●Sells additional services by recognizing opportunities to up-sell accounts, explaining new features.

●Maintains call center database by entering information.

●Keeps equipment operational by following established procedures, reporting malfunctions.

●Updates job knowledge by participating in educational opportunities.

●Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

●Debt Collection

Reason for leaving: Retrenched 2017

2010 - 2013

Professional Mobile Mapping

Data Capturer

●Meet face to face client get information of the Creche

●Handle all data entry in an accurate and timely manner

●capturing data from documents received and entering information on to the clients database

●Archive all data in accordance with procedures

●Processing data and collating documentation

●Data inputting of files as well as assisting with photocopying, filing and scanning

Reason for leaving: Contract terminated 2013

References

SALES MANAGER

Mr. David Hood

+27-82-775-****

Admin SUPERVISOR

Ms. Noluthando Mdlankomo

+27-81-590-****

Debt Collection Manager

Mrs Yolande Coetze

+27-82-522-****

ZIMBINI SIYOKWANA

Johannesburg, Gauteng

C: 073-***-****

E: adhxvy@r.postjobfree.com

Contact this candidate