Technology Planning and Integration Coordinator
Resume:
Jake Schmidt
****.*********@*****.***
*** ******** ***** *********, ** 33896
Accountant, Cost Accountant, Accounts Receivable, & Accounting Clerk
Providing data-driven sales and financial insights for decision-making, planning, and prioritization
Drive a wide range of financial and accounting activities while serving in multiple roles with Disney Vacation Club. Strong focus as a meticulous Technology Planning and Integration Coordinator, juggling financial tasks, and working well under pressure. Expert in the timeshare industry, finance, and cost analysis to support corporate objectives.
Core Skills:
Accounts Receivable • Accounting Leadership • Finance • Cost Analyst • Budgets • Process Improvement • Data Analysis • Program Management • Training • MS Office (Word/Excel) • Salesforce • SAP • Workforce • JD Edwards
Career Overview
Disney Vacation Club
Technology Planning and Integration Coordinator
September 2019-Present
Prioritize technology-related initiatives in alignment with business priorities. Identify business processes that align with key business and financial programs. Partner with business leaders to understand changing business/operations priorities and to lead the development of reporting, analytics, and training requirements for all systems (new/existing).
»Lead quality tests of new versions of software for defects (system implementations and/or process enhancements).
»Analyze business processes related to new systems. Create training documents for users to learn new features.
»Collaborate closely with business operations teams as well as technology teams to consolidate guest accounts.
Sales Operations Coordinator September 2016-September 2019
Supported sales associates by using Salesforce CRM to monitor incoming tour flow and approving incoming potential prospects. Partnered with internal teams to adjust tour availability to maximize bookings.
»Managed tour flow for 6 sale centers. Led reconciliation of gift card incentives to account for over $225,000 monthly.
»Created tour flow feedback (Microsoft Excel) spreadsheet for leadership to reduce errors made by cast.
»Increased tours 10% in just one month by optimizing the guest distribution process across 6 property sales centers. Reengineered the process to help the sales team book preferred locations before using other locations.
Sales Assistant Jan 2016 - Sep 2016
Provided guests with information about Disney Vacation Club. Assisted with checking in guests for their open house. Helped book tours with Advanced Sales Associates and Guides giving guests incentives.
»Resolved a communication issue related guests getting incorrect information. Used accounting experience to create an Excel spreadsheet to gather information so that leadership could train associates on retrieving the correct online information before any incorrect information was given, which reduced guests turned away by 5%.
Simmons Foods
Cost Analyst Mar 2013 - May 2015
Created periodic reports comparing budgeted costs to actual costs. Generated reports detailing various metrics and account information. Calculated consumption of raw materials and packaging items to accurately maintain inventory.
»Trained 3 new employees on accounting principles and company procedures to rapidly become proficient.
»Led team in generating financial statements and facilitated account-closing procedures each month.
Military Experience
United States Air Force, Water & Fuels Systems Maintenance Apprentice, November 2010 – November 2012
Education
Bachelor of Science (B.S.), Accounting, Chestnut Hill College
Bachelor of Science (B.S.), Entertainment Business (3.63 GPA), Full Sail University
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