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Service Engineer

Location:
Chennai, Tamil Nadu, India
Posted:
November 17, 2020

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Resume:

Gowtham.R Email: adhxln@r.postjobfree.com

Personal Dossiers

Date of Birth : 03-05-1995

Mobile : +91-996******* / 739-***-****.

Permanent Address : 3/172,Mudhaliyar Street,

Uthukulli,Sholavandan(via)

Madurai Dist,Tamil Nadu.

Languages Known : Tamil, English .

Professional Experience

Scientific & Technical Services

A result oriented professional with over 4 years of experience, associated with Suyog Diagnostics Pvt. Ltd., in the Southern Region for Invitro Diagnostics division as Service Engineer. Involved in Installation,Service and Application, planning of PM & breakdown visits, managing service contractors & revenue generation through sell of service contracts & spares.

Managed the Zonal Service and Application related activities.

Adept at supervision, co-ordination and managing the day-to-day and round the clock operation and maintenance of all specialized services and utilities.

Deft in handling service marketing of Invitro diagnostics products like Automated Coagulation analysers, Automated RT-PCR, Automated Electrophoresis, Automated Urine analyzers, Aggregometers, Automated ESR Instruments and Automated Slide Stainer Instruments etc.

Expertise in maintaining business relationship with clients and customers to achieve quality product and service norms by resolving their service-related critical issues.

An effective communicator with excellent relationship, management skills and strong analytical, problem solving and organizational abilities

Academia

2016 Bachelor of Engineering in Electronics and Communications Under Anna University, Tamil Nadu

Certifications

Diploma Certificate Course in Embedded Systems.

Trainings Attended

Underwent Training on

- Automated ESR Analyzer Instrumentation Training from SDPL Warehouse at New Delhi in September 2016

- Automated Coagulation and Haematosis Products Training from Instrumentation Laboratory at New Delhi in May 2018.

Functional Skill Set

Strong Knowledge of Servicing & Marketing by developing and leveraging strong relationship with key decision makers in corporate and Government Hospitals. Possess strong and aggressive Service leadership at par with the highly competitive and fast paced markets.

Involved in installation of equipments and comprehensive product training to achieve complete customer satisfaction.

Proactively identify areas of obstruction / defects and conducting service and repair to rectify the equipments through application of trouble shooting tools.

Planning and effecting predictive & preventive maintenance schedules for various machineries and equipments to increase machine up time and reliability.

Implementing standards and ensuring adherence to quality standards.

Directing, leading & motivating workforce and imparting continuous on job training for accomplishing greater operational effectiveness/ efficiency.

Demonstrated ability to comprehend, utilize and communicate technical and scientific information. Career Path

Organisation : Suyog Diagnostics Private Limited, Chennai Designation : Service Engineer.

Duration : 2016 – to till date

Major Products Handled Across Tenure

Molecular Diagnostics Instruments

-Automated RT-PCR Products from Elitech Molecular Systems, U.S.A

Biochemistry Instruments

-Automated Urine Chemistry / Sedimentation Analysers from 77 Elektronika,Hungary.

-Automated Electrophoresis Analyzer, Helena Biosciences, U.K

Haematology and Haemostasis

-Automated Coagulation Analyzer from Instrumentation Laboratory, Italy.

-Automated Haematology Slide Stainer Instruments from Elitech Group,U.S.A

-Automated ESR Analysers from AliFax S.R.L,Italy,

-Automated Platelet Aggregometers from Helena Biosciences, U.K

Microbiology Instruments

-Automated Urine Bacteria Culture Instrument from AliFax S.R.L,Italy,

-Automated Gram/TB Slide Stainer from Elitech Group,U.S.A. Place :

Date : (Gowtham.R)



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