PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

NINETTE ANNE SUBRAMANIAM

010-******* adhxhz@r.postjobfree.com C 15-10, Atlantis Residences, Jalan KSB 11A, Kota Syahbandar, 75200, Melaka, Malaysia

I promise to give my full support and dedication to the organization that I am working for. With my experience and capability that I have, in order to achieve organization's goals and create mutual benefits.

Leadership Management Skills Time Mangement

Problem- Solving Customer Service Interpersonal Skills Effective Communication Fast Learner Teamwork

Creativity Multitasking Essential Sales skills

Persuasive Public Speaking Decision Making

Restaurant Manager

Craftsmen Restaurant Petaling Jaya, 2019 - 2020

Upheld cleaning and sanitizing standards by directing team to keep dining areas, kitchen spaces, and restrooms in full compliance.

Maintained compliance with all health code and sanitation requirements and received top-notch inspection scores.

Controlled day-to-day operations with shift management strategies and effective food and labor controls.

Enhanced business with continuous improvement in team training, customer engagement, and marketing strategy.

Cultivated customer loyalty and promoted word-of-mouth referrals through quality food and best-in-class service.

Maintained stringent cost controls by developing strong vendor rapport and negotiating favorable prices on quality food products.

Recruited, trained, and developed top-quality service industry talent. Protected company assets and restaurant profits with good security protocols, supply management strategies, and team scheduling expertise. Made profit margin restaurant business with increase of MYR Four Thousand in monthly revenue. Brought in new business by creating specialty dishes and capitalizing on marketing opportunities. Managed establishment finances, including counting cash and receipts and completing bank deposits.

Investigated and resolved complaints regarding food quality, service, and accommodations. Controlled costs with effective supply management and monitoring of food use. EDUCATION

Complied with health and fire codes with strong oversight of food storage, preparation and cleaning procedures.

Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.

Oversaw special events and programs such as on-site catering and business conferences. Met strict quality standards, continuously monitoring food handling and safety. Improved team knowledge and abilities by training each in proper procedures and standards. Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity.

Own Business

Swaadisht, 2012 - 2019

Identified opportunities for operational and financial performance enhancements by synthesizing data and generating actionable insights.

Supported continuous improvement through operational process analysis and effective strategic planning.

Contributed to development of basic business and technical requirements documentation. Developed strong connections with internal business partners, cultivating trust in service delivery and firm understanding of client needs.

Drove revenue through catered recommendations for additional revenue streams and business development opportunities.

Developed useful business intelligence systems and tools, including designing databases and spreadsheets for unique needs.

Analyzed competitive market strategies through analysis of related product, market, and share trends.

Cater for all types of events

Invented own 'Pickle'

Bachelor of Arts (HONS) in Event Management

Limkokwing University of Creative Technology, Cyberjaya & London Assunta Secondary School, Petaling Jaya

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