Manager Training

Jerome C. Payton Ed.D

**** **** ***** ****** ● Chula Vista, CA 91913 ● C: 619-***-**** ●

Email: adhxgr@r.postjobfree.com

EDUCATION

Doctoral in Educational Leadership & Management Aug 2015

Alliant International University

MPA in Public Administration July 2004

National University San Diego, CA.

B.S. in Government

University of Maryland January 1993

SUMMARY of QUALIFICATIONS

• Senior Instructional Systems Specialist with 14+ years’ experience with training planning, curriculum development, and coordination of training installations with an active secret clearance.

• Involved in 17 independent curriculum training courses, providing authoritative consultation.

• Conducting needs assessments upon request, student/instructor evaluations, root causes analysis, performance gaps, implementing and designing, planning of muti-media training for 5,200 military and civilian personnel to measure effectiveness and efficiency of curriculum and training development.

• Conduct periodic review of progress regarding training directives and policies for current and future programs, including instructional leadership training; evaluate instructor work performance and provide feedback.

• Curriculum Development- Provide guidance, support and assistance to leadership, key stakeholders and newly assigned training personnel, revised lesson plans for instructional materials, communicated with instructional team and course faculty advisors to solicit feedback, identify best practices, and share strategies to Building High Performance Organizations to our external and internal training personnel.

• Assess the effectiveness of existing training programs, policies and directives providing recommendations to enhance our training programs to enhance training operational readiness for future programs.

• As an Master Training Specialist (MTS) an expert strategist and educational leader accountable for shaping and distributing messages using my experience and knowledge of PADDIE/ADDIE and adult learning principles to recommend the most appropriate instructional methods and delivery based on learning outcomes, performance objectives, and known delivery constraints.

• Recognized as the subject matter expert in civilian and military and civilian training directives, educational policies, procedures and manuals for active involvement in a wide-range of human service groups focused on enhancing quality of life and improving access and inclusiveness initiatives.

AREAS of Facilitation

Navy and Marine Master Training Specialist

Train –The –Trainer (Brief Standards)

Accelerate Your Emotional Intelligence Training for Higher Performance (AYEI)

Command Management Equal Opportunity

Speed of trust Foundations

Leadership Development Training

The 7 Habits of Highly Effective People

The 7 Habits for Managers

Introduction to Unconscious Bias

Introduction to Conflict Management

Customer Service Training

Introduction to Virtual Training

Introduction to Crucial Conversations

Building High Performance Organizations (BHPO)

Diversity and Inclusion

Situational Leadership II

Ethics and compliance

Education/Mentoring/Coaching

AREAS OF LEADERSHIP & TRAINING DEVELOPMENT

Organizational Development Certification (ODCP)

Harvard University (University Design for Learning)

Executive Summary

Leadership Development

DAWDF/852 Funding Manager

DAWIA Program Manager

Task Based Instructional Media, graphic

Visual aids

Instructional Materials, Tests, Surveys

Learning Psychology and cognition

Adult Education

Psychology of Schooling

Developing Instructional Strategies

Qualitative Research Methods

Instructional Design Essentials

Instructional Strategies & Methods

Coalition Building

Leadership & Learning Organizations

Special Topics for Educational Leaderships

Personal Services in Higher education

Educational Strategies

Performance Management

Developing Groups & Teams

Training and Development

Ethics and Compliance Instructor

Labor Relations for Supervisors and Manager

Integrative Technology Systems in higher Education

PROFESSIONAL EXPERIENCE

Instructional Systems Specialist

Organization Development &Training Management 2016- Present

Naval Information Warfare Center Pacific- US Navy Civilian, San Diego, CA.

Organizational Development and Training Management – Leadership development and training courses, department consulting, needs and learning analysis, strategic planning, organizational instructional design, conducted formal course reviews (FCR’s) and audits, testing technology for future instructional programs, change management, process improvements, employee evaluations and surveys for indicators of needed improvements to instructional methods and content, team-building, conflict management, succession planning, interviewing, mentoring programs.

Serve as the senior instructor facilitator for courses; writing technical reports documenting qualitative and quantitative evaluations, effective solutions for measurement issues, providing recommendations to leadership.

Leading other trainers, developed and adapted materials for courses, served as the senior liaison on professional military and civilian courses for curriculum and course management, facilitating 14 courses and conducting seminars and courses on the following: Building High Performing Organizations, Situational Leadership II, Crucial Conversations, Introduction to Virtual Training; Myers-Briggs Type Indicator, Covey 7-Habits of Highly Effective People, Accelerate Your Emotional Intelligence (AYEI), Introduction to Customer Service for NIWC Pacific employees, The Speed of Trust Foundations, Train-The-Trainer(Developing Professional Brief), Introduction to Building High Performance Organizations, Team-Building, Sexual Assault Training (SAR) for newly hired employees.

Curriculum Development- Provide project guidelines, evaluations to leadership and provide recommendations, revised lesson plans for instructional materials, communicated with instructional team and course faculty advisors to solicit feedback, identify best practices, and share strategies to Building High Performance Organizations, Accelerate Your Emotional Intelligence Training for Higher Performance to our external and internal training sites.

Defense Acquisition Workforce Development Fund (DAWDF/852) Program Manager

Naval Information Warfare Center Pacific-US Navy Civilian, San Diego, CA.

Leadership- Defense Acquisition Workforce Development Fund Manager (DAWDF/852). Served as NIWC Pacific Program Manager, managing the day-day-execution and operation of over 1.3 million dollars in additional funding for AWF personnel annually. Tracked and kept 47 Operation Officer, Program Director (DPD), Career Field Managers (CFM), Trainers, and Business Financial Managers (BFM’s) of funding and its intended purposes and execution status.

Standardized process budget requests, submitted unfunded spreadsheets, to CFM, collected, compiled, and submitted finalized request to the Operations Officer, working directly with DAWDF Program Director (DPD), ensuring documents and reports are reviewed and processed in a timely manner.

Adhere to DoD, financial management principles, receive /allocated funding based on training strategy and priorities, assessing monthly obligations, using monthly phasing plan, re-allocated unused funds and maintained/revised unfunded list. As a result reduced the administrative process by 43 percent.

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Defense Acquisition Workforce Improvement Act Program (DAWIA) Program Manager

Directly worked with the Director of the Acquisition Career Management (DACM) and with senior staff, Branch Heads and NIWC Pacific supervisors to obtain clarification and make recommendations on DON DAWIA policies and programs, resolved issues, and provided feedback on program effectiveness.

Expert Manager- resolved complex problems that cross-organizational boundaries and promulgates solutions, supporting and provided recommendations and training to 361 supervisors, affecting over 3,000 NIWC Pacific DAWIA personnel.

Established mandatory review for Acquisition Workforce members to ensure they are compliant with DAWIA training. Coded billet requirements, working with OCHR, PMA’s, Branch Heads, Supervisors and AWF personnel identifying administrative errors. As a results NIWC PAC have exceeded DOD DAWIA Certification Levels by (99 percent) an increase of 4% during the reporting period, Continuous Learning (CL) 87% an increase of 7 percent.

Demonstrated an ability to complete and deliver required department objectives. For instance, within a few months of being hired. Was hired to develop a Leadership Development curriculum. The project was completed and running in less than two months.

As the DAWIA Program Manager orchestrates successful management, ensuring that acquisition positions for our employees were properly designated and coded in an official personnel/manpower systems. I ensured that the position descriptions were accurate and reflected the required certification level and career field.

Management-Developed and presented DAWIA Roadshows addressing policies and procedures regarding best practices, conversing ways to increase the quality of training and advance academic performance standards of individuals in managerial; supervisory; and executive positions.

Oversee & Co-Developed- Exceled in tedious research and development, outlined, NIWC Pacific Leadership Development Program, submitted complex curriculum to my Department Head, completed the following: NIWC PAC Retention Survey, interviewed senior leadership with 30 plus years of experience best practices; and researched additional Human Performance courses for OD&TM facilitators.

Promoted a high degree of morale, facilitating 48 Sexual Assault Prevention & Response briefs during NIWC Pacific New Employee Orientations (NEO), displaying the confidence and skills needed to face the toughest leadership challenges to personnel and key stakeholders.

National University January 2004- Present

Adjunct Professor

Instructing- Serve as National University Adjunct Professor. Teaching courses in the following: (Public Administration, Non-Profit Management, Government, World Politics, & Introduction to Politics and Business Management courses.

Teaching both on-line and in-class formal training, responsibilities includes drafting and reviewing instructional and test materials to improve effectiveness and efficiency to maximize training opportunities for assigned courses.

Developed curricula appropriate materials for courses for inclusion in computer based resources for each specific course, complying with and enforcing university policies as outlined in the Faculty Handbook.

Completed assessment reports organized by the university, validated measurement devices that assess student’s achievements and classroom performance.

Analyze course content, target population, and validates teaching strategies as appropriate. Review and grade student assignments, and assign final grades. Additional duties include maintaining student records, and serving as an advisor to students needing career guidance.

Instructional Systems Specialist Supervisor

Tactical Training Group Pacific, (TTGP) San Diego, CA. 2008-May 2016

Instructional Systems Specialist Supervisor

Served as the Instructional Systems Specialist Supervisor and educational consultant for TTGP Curriculum Course Model (C2M2), created innovative policies, provided guidance on the use of educational technology and other advanced methodologies for instructional courses, programs projects and procedures. Leading a diverse and skilled training staff of senior/ junior officers, civilian contractors, industry instructors and facilitators.

Leadership-Served as Deputy Director of Tactical Training Group Pacific, (TTGP) Fleet Readiness Training (FRTP) United States Navy, Curriculum and Training Department. Under the direction of the Training Officer, responsible for planning and scheduling 21 courses, supervising and provided instructional training to a diverse team of 47 full-time military and civilian technical trainers, fostering an inclusive and collegial learning climate that enhances the professional growth of both the faculty and student body.

Curriculum Supervisor- Developed groundbreaking innovative ways to accomplish the commands curriculum objectives, using both military and civilian training Instructional Design methodologies. For example, Instructional Design Essentials curriculum designs content, NAVEDTRA 130 series, AIMS products, and eLearning tools to manage and track instructor training and curriculum development.

Exercise delegated managerial authority to set a series of annual, multiyear and long-range work plans and schedules for in-service and contracted training. Participated in panel discussions, interfaced with senior military and civilian representatives provided services to active duty civilian officials and contracted employees.

Senior Training Agent- Monitored the development of training data, estimates, statistics, provided recommendations, consultations, and other information beneficial to higher level officials in determining which goals and objectives to emphasize.

Trained and provided (TTGL) leadership, ensuring all curriculum documents and instructional materials are aligning with TTGP. For example, reviewing long-range scheduling, entering plans, class schedules, reviewing and updating Catalog for Navy Corporate Enterprise Training Activity Recourses (CeTARS) database.

Master Training Specialist Program-Implemented TTGP (MTS) curriculum. As a result, this program advanced, developed and qualified several military and civilian instructors, with skills and abilities that enhanced the delivery of quality education and training for the command.

Consultant- acted as the command consultant in all matters concerning research, development, validations, measurements and revision of conventional and innovative educational systems. Provided resource requirements to promote change strategies that require analysis and interpretation of policies to meet new and evolving training needs to maximize the educational effectiveness of training programs, aids and equipment.

Train-The-Trainer Guide -Created and implemented the methodologies to use in achieving TTGP training standards. Established the command’s first instructor standardization guidelines for continuity for current curriculum, and systematic development of curricular materials during annual course reviews.

Incorporated new innovative training programs technologies, concepts and techniques for classroom instruction. Conducted internal formal training to instructors and staff on the following: Instructor Standards; Adult Learning Theory; Motivational Theory and Instructional Design Methods.

Curriculum Design -Monitored and advised Curriculum Course Model Managers (C2M2), military and civilian program managers on all aspects of instructional system design and theory, developing training courses and materials, analyzing, identifying and determining training requirements, planning, reviewed, and researched as related to an instructional or training development mission at the level of the assigned activity to increase awareness, provided updates, and facilitated training.

Developed innovative and effective methods for education or training program improvement.

Mentored instructors-Directly responsible for the internal training and performance of instructors, employed an effective emphasis on determining needs assessment, quarterly evaluations for instructor standards, established curriculum in terms of time and emphasis, reviewed and monitored students and instructor relationships.

Instructors Evaluations- Observes instructors' performance demonstrated and conducts work performance critiques. Evaluated over 1,300 instructor evaluations each reporting period as they related to instructional technique and lecture content. Monitored and reviewed course curriculum, ensuring lectures to curriculum standards, provided professional feedback to 47 senior officers and civilian instructors regarding instructional content, lecture validity, determining course objectives and meeting those objectives. Additionally, coordinated the periodic, “zero based’ review of course curriculum and directly supervised curriculum development.

Training Policies-Reviewed and monitored Government Employees Training Act. (GETA) training policies, using it as the primary documents to analyze the benefits and cost of accomplishing work in-house versus recommending whether to outsource training.

Subject Matter Expert-In both military and civilian curriculum design, (PADDIE/ADDIE) using my civilian and military education and training experience in researching, developing course objectives and content, updating and revising pertinent materials, documents and related systems and applications in education and training.

Delivered proposals in writing, and assisted leadership in defining training requirements, conducted analysis of training programs, developed strategies, provided workshop recommendations, conceptualized and developed new programs for Curriculum Course Model Managers (C2M2). In addition, provided recommendations and training to the Director of Training in regards to the presentation of sensitive and/or secret information on Battle Force Group Tactics, provided in-service training, coaching and mentorship to junior officers, newly assigned contracted civilian staff instructors, ensuring that the curriculum and all related components of the command’s training system reflected sound principles in instructional design.

Coordinator- As the Curriculum Manager advised and provided counsel to instructors regarding policies, procedures, and course standard operating procedures. Placed a deep-seated emphasis on current learning, instructional design practices, motivational theory for instructor training. Provided authoritative guidance in the following: establishment of standardization guideline for systematic development of curricular materials; incorporation of new concepts and techniques for classroom instruction.

Training Specialist-Provided oversight and training to all staff instructors (45-50) in regards to instructional techniques and lecture content. Reviewed instructor’s entire course curriculum ensuring lectures they adhere to curriculum standards provided professional feedback to TTGP staff instructors regarding instructional content, lecture validity, and the determination of achieving those objectives.

Implemented and monitored the following programs: Instructor Evaluations, Student Critiques, Training Quality Indicators, Training Analysis Reviews, Formal Course Reviews, Incoming Instructor Evaluation Boards, Electronic Student Critiques, Interactive Multimedia Instruction, Computer-aided instruction, and conduct Video Tele-training. Additionally, developed appropriate plans to correct all deficiencies encountered in training.

Established and tracked progress and quality of performance standards. For example, for incoming Instructor Evaluation Boards, analyzed the development needs of the staff and faculty. For instance, developed and implemented the following programs: Instructor Evaluations, Student Critiques, Training Quality Indicators, Training Analysis Reviews, Formal Course Reviews, Electronic Student Critiques, Interactive Multimedia Instruction, Computer-aided instruction, and Video Tele-training.

Course Schedule- Plan and established the work schedule by subordinates, set and adjusted short-term priorities, and prepared schedule for completion of work, deadlines, and standards for acceptable work; coordinated and integrated contractor work schedules and processes with work of subordinates. Monitored course master schedules, and updated Catalog for Navy Corporate Enterprise Training Activity Recourses (CeTARS).

Researched and recommended emerging instructional materials, for example (eLearning Tools), such as Moodle, PowerPoint, Turning Point software, Blackboard, and AIMS to manage and measure instructors and programs performance.

Adjunct Professor 2005- 2016

Vincennes University, San Diego, CA.

LEADERSHIP-Instructor and Mentor of students, 12+ plus years working in higher education at local colleges and universities in San Diego, CA., as the subject matter expert and senior instructor for Vincennes University, National University, Central Texas and Embry-Riddle Aeronautical University as an adjunct professor. Qualified to teach the following courses:

MHI POL 211 World Politics and International Studies

POL2 201 Introduction Business Management

HUMN 245 Cultural Diversity

MHI POL 211 World Politics and International Studies

POLS 111 American National Government

POLS 201 Introduction to Political Science

MGMT 100 Introduction to Business Management

MGMT 305 Principles of Management

Classroom Manager- Full command of contemporary teaching methods and classroom aids, extensive experience teaching Web-based distance education; Distance learning; Blended Learning; on ground and on line courses; hybrid courses in addition to monitoring research projects and thesis at the graduate level, proficient in computer programs including Blackboard, MS based applications, Outlook, SPSS, Moodle and internet research.

Subject Matter Expert-- Highly trustworthy teaching professional with an established reputation in curriculum enhancement and integration of technology into daily lessons, excellent communicator with strong speaking, writing, research and analytical skills, proficient in prioritizing and completing tasks in a timely manner. Highly competent in assessing and evaluating the student’s performances and implementing need based lesson plans.

Reviewed and outline assigned textbooks and other related materials, e-pedagogy, learning management systems, resources, and new media production/post –production. Also directly responsible for curriculum coverage submitting lesson plans, updating student records, provided technology integration, student mentorship, counseling, student evaluation and course evaluations. Curriculum Supervisor-Improved authorized curricula appropriate for each specific course, complying with and enforcing university policies as outlined in the Faculty Handbook.

Prepared and submitted course outlines for approval, developed instructional materials, such as lesson plans, handouts, and assessments. Designed, developed and recorded web based learning modules curricula appropriate for the specific courses taught.

Completed assessment reports, organized and developed by the university. Reviewed and graded student assignments, and assigned final grades. Additional duties included maintaining student records, and serving as an advisor to students needing guidance.

Completed assessment reports organized by the University. Reviewed and graded student assignments, and assigned final grades. Additional duties included maintaining student records, and serving as an advisor to students needing career guidance.

Embry-Riddle Aeronautical University 2005-2008

Director of Academics, San Diego, CA.

Leadership-Ensured the professional development of 38-faculty members, conducted quarterly training, keeping professors and staff updated on university policies. Listen to and resolved complaints from employees, referring group grievances and more serious unresolved complaints from a student or a professor.

Training- Identified and developed the training needs of employees, provided and arranged for professional development courses.

Coordinated Program - Implemented the training programs with staff, conducted research, analyzed data, and prepared written and statistical reports, making recommendations for a variety of Human Resource issues and topics, collaborated with remote and onsite subject matter experts, and other support services teams to develop an engaging curriculum for a diverse student population

Recruitment-Negotiated and issued term contracts, directly coordinated and implemented university recruitment during the selection processes, screening of 15-25 faculty applicants to fill the instructional needs outlined in the university handbook, published campus annual and term schedules, highly-qualified professionals using emails, local newspapers, phone calls, visiting local community colleges and universities.

Maintained, updated, and revised written directives, policies and procedures; resolved student’s issues in an efficient and timely manner; established, maintained and coordinated complex personnel issues, and managed confidential files.

Managed, monitored, and controlled the campus annual faculty pays and travel budgets ensuring the timely preparation and submission of Term Enrollment Summaries and Faculty Payment Vouchers.

Train-The-Trainer - Trained and mentored junior and senior faculty members on instructional techniques during pre-delivery development provided training supervision, and counseling. Established system and structures that incorporate best practices for instructional design in the areas of sequence mapping, objective development and content creation.

Trained and discussed delivery techniques, standards of ethical behavior, computer and instructor-generated examinations, available instructional resources, student advising, student course critiques, and the development of syllabi, and grading rationales.

Supervised the implementation of training programs with management staff, conducted research, analyzed data, and prepared written and statistical reports, making recommendations for a variety of Human Resource issues and topics, collaborated with remote and onsite subject matter experts, and other support services teams to develop engaging curricula for a diverse student population.

Managed and ensured that new faculty member’s submitted employment forms and documentations required by the university policy Human Resources Department.

Managed the operation of organizational credentials, information services, recruitment, classified and certificated staffing, participated on interview panels for employment of administrators and faculty, posted jobs, and visited local universities and community colleges.

Instructor Evaluations - Visited classes on local military installations and civilian sites, conducted required annual evaluations on all site assigned professors. Reviewed syllabi, interviewed students regarding instructional quality, and evaluated all campus professors and faculty members. Ensured that students end-of-course evaluations were processed, evaluated, and acted upon as necessary to resolve faculty and academic problems. Scheduled meeting with faculty members and students to resolve concerns.

Embry-Riddle Aeronautical University

Adjunct Professor

Using my educational background and extensive military background in aviation management, equal opportunity management, and human resources management:

Taught 12 classes over a 9-month period totaling 405 class hours covering the following courses:

(Business Management, Legal Liability, Aviation Safety, International Business Management Graduate Level, Business Ethics, and Public Administration).

Prepared and submitted course outlines for approval, developing curricula appropriate for the specific courses.

Completed assessment reports organized by the University. Reviewed and graded student assignments, and assigned final grades. Additional duties included maintaining over 500 student records, and serving as an advisor to students needing professional development and career guidance.

The following courses were taught during this period:

BA 427 Management of Multicultural Workforce

HU 330 Values and Ethics

SS 330 Government of the United States

BA 325 Social Responsibility and Ethics in Management

BA 201 Principles of Management

BA 308 Public Administration

BA 317 Organization Behavior

Fleet Aviation Specialized Operational Training Group (FASO) North Island

Center for Naval Technical Training Unit (CNATTU) North Island

FASOTRAGRUPAC/CNATTU 2006-2008

CNATTU provides the Fleet initial and career maintenance technical training for the H-60 F/H/R/S Helicopters, Consolidated Automated Support System (CASS), Support Equipment, and many other courses. The command is comprised of 240 Navy and Marine Corps instructors and staff members. CNATTU North Island's annual student throughput is over 3,500 students, with most of them transferring to one of the 23 squadrons that are home based at Naval Air Station (NAS) North Island.

Instructional Systems Specialist Supervisor, San Diego, CA.

Assistance Director of Training, along with the Center for Security Forces (CSF) and the Center for Naval Aviation Technical Training (CNATTU), attended meetings and VTC’s, wrote decisional papers and was ask by name to represent FASOTRAGRUPAC during command alignment between with CNATTU.

Leadership-Supervised the following programs: Instructor Evaluations, Student Critiques, Training Quality Indicators, Training Analysis Reviews, Formal Course Reviews, Incoming Instructor Evaluation Boards, Electronic Student Critiques, Interactive Multimedia Instruction, Computer-aided instruction, and Video Tele-training. In addition, also, developed appropriate plans to correct all deficiencies encountered in training.

Senior Instructor-Directly mentored and evaluated instructional materials for 162 naval instructors and 38 Master Training Specialists quarterly and annual basis. Directly responsible for curriculum design review, lesson planning, instructional strategies, and selection of visual aids, instructional training, and instructional media.

Analyzed benefit and cost of accomplishing work-in-house verse contracting or whether to contract. Planned

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