Senior Human Resouces Executive

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ROBERT RAINE

CHIEF HUMAN RESOURCES OFFICER / VP - HUMAN RESOURCES

562-***-**** adhxcq@r.postjobfree.com https://linkedin.com/in/robertraine https://robert-raine.com Enterprise Strategy / Regulatory Compliance / Policies & Procedures Leadership Coaching & Mentoring / Strategic Human Resources Planning / High Performing Talent Acquisition / Training Development & Facilitation / Change Management / Succession Planning & Development / Performance Compensation Programs / Field & Corporate Office Collaboration National Employment Law Expertise / Employee Relations, Diversity & Inclusion

A Senior Human Resources Business Partner who has shaped high-performing cultures in various business sectors using leading-edge technology and implementing robust communications, engagement, and staff development programs that drive revenue growth. Develops talent acquisition and management programs that attract and retain high-potential employees and leadership. Proficient in English & Spanish.

Streamlined talent management, leadership development, and performance-based compensation processes enabling 12% revenue growth.

Saved more than $1M annually in Workers’ Comp premiums by reducing recordable workplace injuries by 94% and incurred Losses by 97%.

Led multi-unit expansion including the company’s first international location in Cabo San Lucas, Mexico.

MBA - Business Administration and Management, Azusa Pacific University. BS – Management & Operations, DeVry University.

CAREER HISTORY

Vice President - Human Resources

GEN Restaurant Management, LLC

January 2017 - July 2020

GEN Restaurant Management is a privately held restaurant operations company.

Serves as a key member of the Corporate Leadership Team for privately-held restaurant operations company that owns and operates 18 company-owned and 12 franchised Korean BBQ restaurants and has a partnership location in the Philippines.

Reporting directly to the CEO/Owner, leads a six-member HR team with responsibility for 1600 employees company-wide.

Implemented staffing and HR processes that enabled the company to achieve and sustain 11% revenue growth YoY.

Managed conversion of the HRIS/Payroll System from ADP to StratEx reducing payroll processing costs 35%.

Reduced recordable workplace injuries by 94%, incurred Losses by 97%, and Workers’ Compensation premiums by 90%, saving more than $1M per year.

Orchestrated multi-unit/brand expansion including the company’s first international location in Cabo San Lucas, Mexico.

Created and implemented employee relations and termination processes that resulted in zero lawsuits.

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Drove $200K annual savings in HR & Accounting expenses by off-shoring Accounting and HR data entry processes.

Implemented an electronic onboarding system that simplified the new hire paperwork process, virtually eliminated compliance errors and incomplete paperwork, and reduced onboarding time by 38%.

Director Human Resources

Diamond Wipes International, Inc.

November 2015 - January 2017

Diamond Wipes specializes in contract manufacturing of wet wipes for a variety of applications including cosmetic removal, beauty wipes, face cleanser, body wash, nail polish remover, baby wipes, feminine hygiene, OTC antibacterial, and medicated antiseptic, offering both private and customized labels. Managed all HR functions supporting 650 employees at two manufacturing facilities for privately-held company with operations in California and Ohio.

Designed and implemented policies and procedures ensuring the company’s values were supported across all operations and regulatory compliance was maintained.

Reduced overall employee turnover by 18% and cut recruiting costs by 7% while increasing employee morale.

Streamlined talent management, leadership development, and performance-based compensation processes maximizing operational efficiencies and producing 12% revenue growth.

Increased staffing by 41% to fill 150 incremental positions, contributing to 15% revenue growth and increasing the company’s pool of qualified machine operators for full-time employment.

Orchestrated an innovative parking plan following a plant expansion for 500 employees in collaboration with city and county leadership, promoting ride-sharing and improving employee morale.

Director of Human Resources

CinnaWorkS LLC

November 2005 - June 2015

CinnaWorks is a privately-held retail restaurant operations firm and the Owner & Franchisor of Sweet Factory, Baja Fresh, La Salsa, and is also the largest international franchisee of Cinnabon Inc.

Human Resources Director, March /2010 – June /2015. Responsible for all HR functions and processes with 10-member staff across operations spanning 45 states.

Designed high-performing strategies and executable solutions that supported organizational design, performance management, recruitment, compensation, leadership development, and employee engagement

Increased manager retention rates by 21% with a 17% increase in employee retention through enhanced management training, fostering workforce development, and implementing cohesive team alignments.

Reduced overall company benefit costs by 11%.

Spearheaded a paperless office initiative across locations in 45 states, producing

$500K savings in the first year and $750K in subsequent years. Human Resources Manager, February /2006 – March /2010. Managed a 10-member HR Team comprised of 4 generalists, two field HR Managers, three payroll coordinators, and 1 data entry/intern providing support to 5000+ employees. 3

Managed HR integration and consolidation following two major acquisitions that added 200 locations and 3000 employees to the company’s headcount.

Streamlined manager training by more than 60% with new training programs. Human Resources Field Manager, November /2005 – February /2006. Provided HR and employee relations support for 200 locations across two brands and served as Trainer & Coach for 300 managers on interviewing techniques and Best Practices. Operations Manager

Delivery Solutions Inc.

August 2004 – November 2005

Founded in 1997, Delivery Solutions provides trucking and transfer services. Managed full scope of company operations with 170 full-time delivery drivers servicing 50 customer account locations throughout Los Angeles and Orange counties.

Maintained a positive and cooperative business partnership between state and municipal regulatory departments.

Implemented a system ensuring drivers were properly classified and managed as Independent Contractors rather than employees, reducing potential employee misclassification liability.

Senior Account Manager

Staff Management

May 2002 - February 2004

Founded in 1988, Staff Management is a recognized leader of comprehensive workforce solutions that deliver best talent, drive compliance, yield tangible savings, and build sustainable value.

Managed light industry staffing company branch office with a 7-person management team and a staff of 200 people.

Created succession plans, change management strategies, and profit-driving performance objectives.

Drove a full transition from an incumbent provider to Staff Management, providing 200 supplemental employees on an as-needed basis.

Earlier Career:

Field Service Technician - Nortel Networks.

Food and Beverage Lead - The Walt Disney Company. Managed day to day operations in the Outdoor Vending department.

KEY SKILL AREAS

Cross-Functional Team Building / Customer Service / Employee Relations / HRIS Human Resources / Operations Management / Risk Management / Talent Acquisition Workers Compensation Management / Employee Benefits / Onboarding / Workforce Planning / ADP / Workforce Now / StratEx/Toast Payroll / REVEL

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