JENNIFER WARD
North Liberty, IA
*************@*****.***
Dedicated office management professional with experience handling a wide range of administrative, human resources, accounting, technical and executive-support tasks. Skilled relationship builder with the proven ability to work with different personality styles. Advanced computer skills in MS Office Suite, ADP and other applications/systems. WORK EXPERIENCE
HR and Accounting Specialist
09/2019 to 04/2020
Luster National, LLC
Mill Valley, CA
Invoice preparation
Accounts payable/receivables
Employee Benefits
General Ledger support
Reconciliation of bank accounts/credit cards
Payroll and ADP
Administrative Assistant
11/2018 to 09/2019
Backen & Gillam Architects
Sausalito, CA
Responsible for all hospitality including meeting set up and break down Distribution of packages faxes and mail
Process packages (e.g. FedEx, messenger etc.) and stamping all outgoing mail Daily reception coverage in the morning, during lunchtime and as needed full-day coverage Run errands as needed and appropriate
Maintain and stock kitchens
Assist with the administration of the office space and facilities, helping to assure adequate supplies, seating relocations, new hire desk set-up, etc
Administrative support to Executive Assistants, Administrative Assistant and Project Coordinators Other duties as assigned
Office Manager
08/2018 to 11/2018
24 Seven, Inc.
San Francisco, CA
Gather and process timecards
Provide walk through process of entering, submitting, and approving timecard whether it be for a candidate or client
Background checks
E-Verify and get candidates set up as employee
Maintain/ Organize employee personnel files
Coordinate and manages VC meetings between VPs
Gather and process expense/budget reports
Build and maintain relationships with clients and candidates Manage the data entry process for weekly gross profit Transcribing notes taken for precise information on our candidates Walk through on boarding process with candidates and file though completion Plan and organize office social events
Order and maintain office supplies
Check, sort, and distribute mail
Front desk coverage when needed
Human Resources Specialist
10/2017 to 07/2018
Skyline Bear Valley Resort
Bear Valley, CA
Pre-employment processes and deployment of online HR system to on boarding individuals Orientation and training programs for new and returning employees Internal corporate and employee communication
International staff service, coordination and employee housing oversight Workers compensation administration and risk management DOT driver testing program coordination and maintenance Risk Management administration and case follow up
Support recruiting using applicant tracking software system in collaboration with HR/Admin team Lead Employee relations, incentives and rewards programs, collaboration with HR/Admin team Lead and schedule part time main office staff member, train and familiarize with areas of responsibility Lead updating and coordinate production/printing for all HR materials (ie, manuals, forms, etc) Lead company uniform inventory and distribution for seasonal staff Provide support to company events and meetings (set up, materials, f&b, etc) Participate in company leadership development programs as necessary. Promote and participate in interdepartmental cross training and functions as necessary. Answer telephone calls, record messages, sort and distribute mail, faxes and email Greet visitors to HR/Main office and provide information, service and assistance as needed Support main office RTP processing (lockers, tickets, passes, employee housing products, gift cards and teams as necessary)
Responsible for appearance and cleanliness and functionality of the main office common areas (conference room, paper recycling, counters, postal meter, etc) Collaborate / Coordinate / facilitate Orientations (logistics, communication, materials, execution and post event follow up)
Support / facilitate All-Hands Meetings (logistics, communication, materials, execution and post event follow up) Receptionist/Office Assistant
05/2016 to 11/2017
Skidmore, Owings and Merrill
San Francisco, CA
Responsible for all hospitality including meeting set up and break down. Distribution of packages, faxes and mail.
Processing packages (e.g. FedEx, messenger etc.) and stamping all outgoing mail. Running errands as needed and appropriate.
Maintaining the office van.
Assisting with and performing in-house furniture installations and moves (including drafting equipment). Assisting with the administration of the office space and facilities, helping to assure adequate supplies, seating relocations, new hire desk set-up, etc.
Light administrative support to Executive Assistants, Administrative Assistant and Project Coordinators. Daily reception coverage in the morning, during lunchtime and as needed full-day coverage. Maintaining and stocking kitchens
Assistant Manager
07/2014 to 05/2016
Timbuk2
San Francisco, CA
Provide out-of-this-world service to customers in-person, on the phone, and via email Perform cashier duties, process custom orders, and oversee shipping and receiving of all stock and custom orders Assist customers in styling and designing custom Timbuk2 products Assist Retail Store Manager in merchandising displays throughout the store Assist in the organization of events and parties including staffing of events and support of store social media Drive toward retail store financial goals
Maintain accurate inventory of all stock and sold merchandise Organize and maintain a great store atmosphere, including the behind the scenes but so very critical stockroom Develop a deep understanding of the Timbuk2 culture and product and share it with the customer Supervisor
Vail Resorts Corp/Specialty Sports Venture
South Lake Tahoe, CA
Generate retail and/or rental sales
Established and maintained a professional standard of guest service Create a rewarding environment in which to work, generate a team atmosphere Provide resources so that employees are properly trained in rentals, POS, product knowledge, guest service, and sales generation
Assist the Store Manager in communicating company values and goals to the employees Assist the Store Manager in monitoring and controlling a daily payroll budget Manage inventory control and meet or exceed inventory goals Remain current on new industry products and trends; demonstrate knowledge of products Protect company assets through loss prevention techniques Maintain all company paperwork according to policies and standards Customer Service Manager
10/2007 to 01/2010
Nikita Clothing USA
San Francisco, CA
Point person for up to 7 independent sales reps at a time. Worked closely with the national sales manager to maintain wholesale relationships. Managed entire wholesale sales order process from dealer application to shipping orders. Managed shipping staff at 3PL facility.
Managed and monitored Accounts Receivable, worked closely with collections agency to ensure timely payment. Facilitated reconciliation of all dealer accounts with Financial Manager. SKILLS
Human Resources - 2 years
Customer Service - 10+ years
Retail Management - 8 years
Accounting - 3 years
Office Management - 5 years
Administrative Duties - 10+ years
EDUCATION
Lake Tahoe Community College
Associate
Early Childhood Education
South Lake Tahoe, CA
08/2011 to 06/2013