DR. HARMONY OBAEBOR HENLEY
773-***-**** adhx8q@r.postjobfree.com Chicago, IL 60643
SENIOR DIRECTOR OF EDUCATION
Visionary Leader helming Student Success and Educational Excellence One Student at a Time
Advocate for education and life-long learning who combines a deep background in higher education to integrate a culture of creativity, pride, inspiration, and innovation with successful business operations.
Passionate Partner brings meticulous guidance, collaborative spirit, and compassionate heart to the toughest challenges and fosters long-range solutions that elevate strategic frameworks and associated plans that focus on but are not limited to the awareness of commitment to issues of inclusion, social justice, diversity equity, inclusion, and access to programs and procedures to bridge the gap between minorities while improving post-secondary awareness.
Advisor and Champion for program excellence and has successfully researched, trained, and coordinated a variety of educational programs on both the K-12 and postsecondary levels. Builds underdeveloped opportunities and leads by influence, steering stakeholders to action, using research and critical skills incorporating both quantitative and qualitative methods.
IMMEDIATE VALUE OFFERED
Strategic Planning Staff Management Collaboration Quantitative & Qualitative Research Methods
Database and Project Management Financial Administrator I Higher Education Leadership Advocate
PROFESSIONAL EXPERIENCE
CITY COLLEGES OF CHICAGO Chicago, IL
District Director of Student Financials 06/2019 – Present
Appointed to centralize and manage the multimillion-dollar accounts of all 3rd-party payments for district office. Along with several direct reports, coordinate and perform periodic audits of student records and system processes for compliance with all applicable regulations. Supervise 7 campuses and authorize release of funds to the business offices upon receipt from lenders, ISAC, the Department of Education, and private donors. Deliver interpretation of laws, rules, regulations, and policies related to financial aid, veteran benefits, and student accounts to ensure consistent compliance with federal and state regulations. Confirm mandatory consumer disclosures are up-to-date and meet regulatory requirements for disclosure. Use both qualitative and quantitative method.
●Cleared $7M in unapplied credit in the 1st quarter, reducing the total balance by millions.
●Created 3rd party contracts to ensure both the district and students were able to receive outside funding for programs, reducing debt over 150%.
●Reviewed Title IV eligibility of new and modified academic programs to ensure that students received maximum financial aid eligibility within regulatory parameters.
●Maintained districtwide bad debt results within established budgetary goals and guidelines.
●Collaborated with staff and trustees using both the qualitative and quantitative methods to ensure proper analysis could be made.
●Lead development, implementation and ongoing monitoring of third-party contracts, and grants introduced to the district.
●Offered recommendations to College Presidents and business office personnel on new ways of recovering funds for bad debt and issuing refunds to students to balance the unapplied credit.
Chicago Excel Academy Chicago, IL
Senior Director of Student Services 07/202013 – 06/2019
Brought on board to lead Directors of 5 Chicago campuses. Supervised matters relations to curriculum and instructions for students. Provided governance for the development, implementation and evaluation of student life conduct and policies. Accountable for coordinating and planning fundraising events. Increased graduation 65% by implementing credit recovery programs.
●Partnered with City Colleges for dual enrollment programs, improving the graduation rate by over 50%.
●Developed retention plan that yielded a 97% success rate of student participating a post-secondary plan.
●Moved from a level 3 to Level 1 on the SQRP within 1 school year, by improving attendance and partnering with outside agencies to offer tutoring and training for students.
●Boosted student achievement by 30% for STAR Reading, Math and SRI/SMI assessments.
●Penned and implemented teacher coaching plans aligned with common core and JFF strategies.
MORGAN PARK HIGH SCHOOL Chicago, IL
College and Career Coach 07/2011 – 09/2012
Stepped in to establish a rapport with student, parents, and colleagues to ensure efficient transition from exiting high school to entering college. Worked with 4 aides to deliver unique combination of verbal and written communication, time management and organizations skills to drive improvements in customer service. Formed and maintained student databases.
Rocketed college acceptances rates by 80% by offering several post-secondary plans options, with the collaboration with local agencies and City Colleges of Chicago.
Created a tracking database for the student college application process and school’s scholarship offerings vs awarded scholarships.
Hosted weekly financial aid workshops for parents and students to improve overall financial aid process knowledge.
CITY COLLEGES OF CHICAGO Chicago, IL
Director of Financial Aid 10/2006 – 11/2010
Chosen to maintain a thorough understanding of need analysis and student financial aid eligibility. Directed to provide high levels of customer service to students, parents, and other key constituents. Facilitated students with completing the verification process and navigate the financial aid processes. Adhered to all federal, state, and local/City Colleges of Chicago policies. Planned, organized, and supervised operational functions of Financial Aid Office with 20+ subordinates. Oversaw the Title IV processing of new and continuing student loans and grant applications. Released funds to the Business Office upon receipt from lenders, ISAC, D.O.E and private donors.
Executed yearly goals 3 years in a row, with an overall average of 97% for evaluations.
ADDITIONAL RELEVANT EXPERIENCE
Kaplan College/Colorado Technical University Chicago, IL
Admission Supervisor
Established relationships and maintained contact with various clubs, organizations, and students. Performed financial assessments to determine appropriateness of admissions. Worked with students, family, and professionals to process and ensure efficient admission. Served on the policy-making admissions committee. Recommended and implemented initiatives to targeted audiences. Counseled students in regard to academic programs, curricular roadmap, financial aid, financing their educations, and the registration process.
Directed and coordinated admissions program of public/private colleges or universities, according to developed policies of the governing board conferred with staff of high schools, other colleges, and universities to explain admission requirements and student transfer credit policies.
Evaluated courses offered by other schools to determine course equivalency at CTU.
Counseled students experiencing problems with admissions and provided supervision to CTU admissions counseling staff.
EDUCATION
Doctorate of Management- Higher Education Leadership, Colorado Technical University
TECHNICAL SKILLS CERTIFICATIONS
Microsoft Office Suite Ellucian PeopleSoft Banner CampusVue Windows XP IMPACT
Business Management Certificate
Change Management Certificate
Business Administration Certificate