C H R I S T O P H E R J . V E R G A R E

*** ******* **** ******, ******, Florida 32724

407-***-**** (cell)

e-mail: adhwxd@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/chrisvergare

IT MANAGEMENT / SOFTWARE ARCHITECTURE / CLIENT RELATIONS

Professional Summary

20+ years extensive software development and management experience on IBM’s i platform

10+ years management/project management experience supervising a staff of 25 culturally diverse developers and support staff at multiple sites

Superior multi-tasking ability throughout simultaneous multiple software development life-cycles

Highly successful and experienced in all aspects of software development; core development, custom client funded

development, implementation, support, and management in the wireless/cable/communications industry

Proven interpersonal and client relation skills fostering open lines of communication and efficient co-development

Software / Operating Systems / Applications

AS/400, iSeries, System i, IBM i, Apache SOLR, Java/400, JAX-WS, SQL/400, Synon/CA 2E, RPG/ILE, SQLRPGLE, RPG/400, Cobol/ILE, Cobol/400, CLLE, OS/400, Rational Developer, RDi, Websphere, NetBeans, Eclipse, DBeaver, Teradata Studio, Netcracker/Convergys ICOMS, Commsoft CommVergence

Professional Experience

APR Consulting, Inc. – Diamond Bar, California 2019 - Present

Architect/Developer for Verizon’s IXPlus billing platform residing on IBM i platform

Resolve issues with end users pertaining to Customer Care

Analyst/Developer for Conference Call Tax ID Integration developed in Cobol and RPG

Vergare Consulting, Inc. – DeLand, Florida 2007 – Present

Owner / Principal Consultant

Commsoft

Architect of CommVergence/Apache SOLR solution. RPGLE programs created to export data from journal receivers interfacing to SOLR Java APIs.

Migrated CommVergence customer using 3rd party rating solution to in house solution. Created DMS, Meta Switch and EMI programs to import and rate all LD traffic including direct dialed, operator handled, calling card, and toll free usage. Usage included both domestic and international traffic with call plan discounting performed during billing.

Spectrum/Charter Communications

Co-Architect of Reference Data Management (RDM) data warehouse solution for CSG and ICOMS

Created SQL scripts necessary to map and upload enterprise and biller data into RDM using Teradata Studio and DBeaver

Maintained and approved daily codeset updates in training and production environments

Created ad-hoc SQL reports to support data accuracy and integrity research

Frontier Communications

Approached by Cartesian to assume architect role for DPI Fiber Automation Project

Directed team of 11 developers to design/deliver solution to automatically assign plant ONT/OLT devices to end user customers based on work order requests for HSD/Cable/Voice services.

Achieved zero reported defects at production launch while experiencing staff reductions and client originated functionality change requests

Co-Architect/Developer DPI Plant Line Card refactoring solution enhancing speed. Database layer service programs created using SQL RPG. Modified existing line card programs from native I/O access to SQL service programs for DB access.

Pencor Services, Inc.

Architect/Developer Cisco Broadband Access Center API suite used to provision and manage customer premise equipment. Solution developed using a hybrid Java/RPGLE approach.

Developed an automated process enabling staff to provision equipment quickly and efficiently

Christopher J. Vergare 2

Cox Communications

Co-Architect Wireless solution integrating two disparate systems: Convergys’ ICOMS V8.2.2 system with Siebel CRM eliminating redundancy and reducing work-load for end-users

Designed and developed web service client applications integrating RPG/ILE and Java JAX-WS consuming web services provided by Siebel CRM.

Created new wireless business logic using journal receiver processing running client/server socket connectivity

Authored Cox Wireless Customer Payment Synchronization process with ICOMS and Siebel. Solution was designed to process and transmit customer payments in real time via web service interface

BrightHouse Networks

Architect of new data warehousing solution for ICOMS V8.2.4.4 using journal receivers

Updated in-house custom interface code to work with new ICOMS V8.2.4.4 production deployment from ICOMS V8.2.

Supported Project Monarch CSG customer migration/conversion to ICOMS single instance for Detroit and Tampa markets

Supported Project Monarch ICOMS single instance customer migration/conversion for Central Florida and Indianapolis markets

Commended by Senior Director of Software Development for quickly and effectively handling all issues

Convergys – Lake Mary, Florida

Manager, Software Development 2001 – 2004 & 2005 – 2007

Managed ICOMS Toll Rating development from ICOMS V4.7.2 through V7.1

Delivered 100% of committed features in 5 simultaneous software releases

Member, Architecture Review Board – Critiqued and approved technical soundness of software design features and support enhancements for releases

Member, Change Control Board – Committed design features to releases based on development capacity

Effectively managed culturally diverse team; oversaw all administrative functions; encouraged use of e-learning system for professional development

Performed in developer role solely responsible for all Usage conversion routines for ICOMS Toll Rating module.

Senior Analyst, Systems

Developer for ICOMS Interface team. Developed Synon business logic via external functions for use in web tier UI solution

Worked with Business Analysts to complete Functional Requirement Specifications and Detail Design Documents

Assisted Quality Assurance with creation/execution of Unit Test plans and Regression Test scenarios

Commsoft – Albany, New York 2004 - 2005

Lead Systems Analyst

Architecture Strategy Committee Member – Evaluated available solutions to improve product and market presence

Recommended course of action to senior management

Lead Analyst for CommVergence API Project – Analyzed and developed solutions to separate the existing product into an n-tier architecture enabling external API calls via the iSeries socket communications protocol and IBM Java Toolbox

Aptis Software/Billing Concepts/Commsoft – Albany, New York 1991 – 2001

Business Unit Director

Directed teams of managers, application support personnel, quality assurance, and programmers. Solely accountable for 13 domestic customers increasing business unit profitability 200% and client satisfaction ratings by 50%

Assisted customers with software development needs: support of existing platform, industry specific modification requests, and release planning

Designed and implemented Aptis’ first corporate university for Carrier Access Billing product. Created class structure and curriculum increasing our overall knowledge base from 2 personnel to 16

Senior Manager, Classic Applications

Actively managed simultaneous software upgrades for 24 clients nationwide; supervised the support of 70+ domestic and international clients

Managed staff of 40 employees and contractors in software development/support units

Directed the development, maintenance and testing efforts of entire company’s classic application line

Product Development Manager

Aggressively recruited by Senior Management to lead product development team coordinating 10 remote developers nationwide

Analyzed software unifying legacy systems for 2 merged companies to create an integrated, cross-platform product

Developed and directed project tasks for multidisciplinary areas including: quality assurance, technical writers, and system architects

References furnished upon request

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