Paul F. Wasser

** ****** **** ****, ***** Sinai NY 11766 Phone: 631-***-**** Email: adhwwx@r.postjobfree.com

Administrative Summary

C-Level Executive with extremely strong administrative, operational, and management skills who seeks to demonstrate his broad qualifications as Executive Leader and accept all challenges as they are presented. With an intense work ethic, an excellent ability to multitask; superb visual skills; superior ability to manage and interact with all pertinent personnel and high-level leaders for complete and collaborative success. Ability to closely adhere to the mission, vision, and values of the organization while promoting growth, social responsibility, and team concepts to produce desired results in alignment with the organizational goals.

Employment History

Healthcare Operations & Advisory Services of New York

President and CEO Mount Sinai, NY June 2020-Present

Executive Summary:

The President and CEO of, Healthcare Operations & Advisory Services of New York, works throughout broad healthcare sectors including, Acute Care, Sub-acute/Rehab/LTC, and with In/Out Patient Medical and Therapy Practices to create and deploy strategic and operational planning following a full consultation, analysis, and status report of the healthcare entity. Once the plan of action has been decided and agreed to by both parties, project management is provided throughout a dedicated time frame and through to its completion of the designated goals, objectives, and terminal targets of the project.

Responsibilities

Work within Patient Financial Services and all levels of revenue cycle including denials management, write-off prevention, and billing and collections improvement

Identify process breakdowns in billing, collections, and cash posting processes, and implementing innovative solutions to address new issues that arise

Discovered population of aged accounts that needed resolution which relieves A/R %

Implements payer escalation process expediting payments

Training representatives in process management resulting in lag reduction, and increase productivity and revenue stream

Manage activities and project personnel to ensure project progress is on schedule and within prescribed budget.

Review status reports prepared by project personnel and modified schedules/plans as required

Prepare project reports for management, clients, and others

Consult with clients to determine their needs and priorities

Assist in Medicare, Medicaid, Managed Care, HMO's, PPO's, Workers Compensation and BC/BS insurance processes

Engage CFOs within the Health System and Leadership staff at various Payers to increase cash flow

Lead operations and strategic directions with full responsibility for bottom-line factors, including long range planning. Financial Analysis, P & L Management and Client Relations

Staff Management -select and hire exceptional staff. Provided comprehensive professional development and succession planning to ensure reaching challenging operational goals

Create Monthly Collection Goals

Dominican Village Senior Care Amityville, NY August 2015-June 2020

President and CEO

Executive Summary:

In conjunction with the Dominican Village Board of Directors and the Dominican Sisters, the position holds the responsibility for providing strategic leadership for Dominican Village and the management team to establish long range goals, strategies, plans, and policies. Role model for all staff in support of the organization's mission, vision and values following ethical business practices and maintaining confidentiality in the leadership position.

Oversee all Daily Operations including:

Medical, Health, and Wellness Management (through contract and/or employment)

1)Internal Medicine

2)Cardiology

3)Neurology

4)Podiatry

5)PT, OT, SLP

6)Pharmacy & Med Management

7)Dietary

8)Nursing

9)Food Service

Increased revenue 35% in five years

Increased occupancy 36% in five years

Managed $15,000,000 Budget

Planned, developed, organized, implemented, directed, and evaluated the organization’s fiscal function in a non-profit setting.

Presented timely and accurate analysis of budgets, financial reports, and financial trends to the Board of Directors in a timely fashion and improved overall budgeting process in collaboration with CFO

Worked closely with the CFO to optimize handling of Bank/Deposit relationships to develop a reliable cash flow projection process and practiced fiscally sound procedures in all contractual agreements for the organization

Developed the organization’s plans and programs and evaluated and advised on the impact of short- and long-range planning with specific attention to developing strategies to maintain and increase census

Kept current with all regulatory changes in the industry assisting with quality assurance efforts to promote excellence in the services provided to residents

Enhanced, developed, implemented, and enforced policies and procedures to improve operations and effectiveness of the organization

Served as ex-officio member of the Board of Directors. Attended all Board and necessary committee meetings

Maintained continuous oversight of all upper and middle management and supervisory staff, and fostered positive change to improve management processes and systems with team collaboration

Encouraged career growth and development for all staff, including a culture of team building with trust, honesty, and open communication/transparency

Somerset Gardens Senior Living Plainview, NY January 2011 –August 2015

Administrator/Executive Director

Oversee all Daily Operations including:

Medical, Health, and Wellness Management (through contract and/or employment)

1)Internal Medicine

2)Cardiology

3)Neurology

4)Podiatry

5)PT, OT, SLP

6)Pharmacy & Med Management

7)Dietary

8)Nursing

9)Food Service

Financial management of over $13,000,000 in Revenue.

Monitoring all department budgets.

Oversight of ten department directors and 110 employees.

Developed positive team culture throughout the facility evidenced by strong satisfaction surveys among residents and employees.

Maintain great relationships with union representatives and union members.

Monitor the care of 145-160 residents and contribute to all healthcare decisions.

Established and initiated higher level standards throughout staff and facility structures.

Established policies and procedures consistent with the department of health guidelines and the mission, vision, and values of the company.

Received department of health full inspection surveys and maintained compliance in all departments as per the New York State regulations.

Implemented monthly educational in-service requirements for all department directors.

Established and initiated continuous quality improvement (CQI) programs for all departments and department directors.

Maintain and monitor Quality Assurance throughout the facility.

Continuously contribute to strategic plans by collaborating with corporate team on a regular basis and instituting changes where necessary within processes.

Worked with our marketing and public relations staff to build a substantial referral base within surrounding communities as well as contributed to weekly outreach with business and residential affiliates.

Address all employee and resident/resident family concerns with open door policy.

Currently attend monthly resident and food council meetings to encourage disclosure and/or transparency between the staff and the residents, with the intent to address any/all concerns and to establish cumulative resident satisfaction.

Established support groups for the families of the memory impaired residents.

Established memorial service programs for those families and residents who have lost a loved one or friend in our assisted living community.

Established multiple resident therapeutic groups to address the various needs of the residents.

Orthopedics Assoc. of Manhasset Great Neck, NY Feb. 2009 – January 2011 Associate Director of Rehabilitation

Oversee Daily Operations including:

Managed all finances of the rehabilitation entity.

Monitored and analyzed various forms of data, charts, and scales related to business metrics.

Managed clinical and non-clinical personnel to establish fluid operations throughout company.

Communicated effectively to physicians and all related personnel for full interdisciplinary patient approach toward treatment.

Professionally and compassionately addressed all patient and patient family issues that arose.

Established and initiated joint replacement classes for pre-surgical patient education.

Performed marketing and networking patient care services throughout the residential and professional community.

Promoted growth by acquiring strong medical referral base in addition to maintaining and instituted in-service programs held by clinical staff to promote quality and cutting edge strengthening existing referral sources.

Maintained quality assurance and regulatory policies at all levels.

Instituted weekly staff meetings with a detailed agenda; and open discussion was encouraged as well.

St. Johnland Nursing Center Kings Park, NY February 1996 – February 2009

Rehabilitation Therapist & Clinical Instructor

Supervised and instructed rehabilitative nursing staff to achieve interdisciplinary and effective patient care management.

In-serviced all medical and therapy personnel on patient care techniques and care services.

Trained licensed/certified RN’s, LPN’s, and CNA’s in therapeutic techniques and approaches.

Clinical Instructor for student therapy personnel.

Performed daily rounds with medical director, physician personnel, and therapy staff.

Maintained quality assurance practices regularly.

Participated in continuous quality improvement for goals of best practice.

Conducted treatments for all patient populations including Geriatric and TBI.

Brunswick Hospital PM& Rehabilitation Amityville, NY May 1994-February1996

Associate Director of Inpatient Services

Directed all staff and in/out-patient operations

Additional Work Experience

Long Island University

Guest Lecturer Westbury, NY September 2017-Present

Briarcliff College Bethpage, NY September, 2014-2016

Adjunct Professor

Education

Dowling College Oakdale, NY December 2012

MBA Health Care Management

4.0 GPA; Dean’s List; Highest Honors; Distinguished Graduate

St. Joseph’s College Patchogue, NY May 2011

B.S. Health Administration

Valedictorian; 4.0 GPA; Dean’s List; Highest Honors; Distinguished Graduate

New York College of Health Professions Syosset, NY May 1996

Associates in Occupational Studies

4.0 GPA; Awarded for academic excellence; Dean’s list; Highest Honors

Suffolk Community College Seldon, NY May 1994

Associates in Applied Science in Physical Therapy

3.8 GPA; Awarded Scholarship for Academic Excellence; Dean’s List; Phi Theta Kappa

AWARDS/HONORS (Recent)

2019 Honoree for the Sisters of Saint Dominic of Amityville

2019 Newsday/Energage “Best Place to Work on Long Island

2019 HIA-LI Non-Profit Achievement Award

2019 AHCA/NCAL National Silver Quality Award

2018 Best of the Best by SeniorAdisor.com

2017 AHCA/NCAL National Bronze Quality Award

2017 Best of the Best by SeniorAdvisor.com

2016 Best of the Best by SeniorAdvisor.com

2015 Awarded the Innovative Practice Award by the NYS Center of Assisted Living

Employer of the Year 2014, State Education Department, VESID

Employer of the Year 2014, Jewish Child Care Association

Administrator of the Year 2013 by the New York State Center for Assisted Living

Inducted into the Delta Mu Delta Business Honor Society 2013

Awarded 1st Place in Charity Fund Raising for the Alzheimer’s disease Resource Center of Long Island, November 2013.

Associations

NYSCAL (New York State Center for Assisted Living)

NCAL (National Center for Assisted Living)

NCAL: NYS Leader

GPLI (Gerontology Professionals of Long Island)

HEC (Healthcare Executive Club)

References: Furnished upon request

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