Gary DiCasparro

Warwick, RI

Cell: 401-***-**** Email:adhwrr@r.postjobfree.com Profile: www.linkedin.com/in/garydcp1334

Seeking Professional IT Opportunities, Support, Team Leader or Consultant, IT Management.

Highly skilled IT professional with more than 35 years of successful experience across a variety of systems, platforms, industries, geographies and client environments ranging from Fortune 500 businesses to fast growth companies. Relied upon for analytical skills, system insight, solutions development, accuracy, fast turnaround and consummate professionalism. Successfully managed own IT consulting business for 20 years.

PROFESSIONAL EXPERIENCE

Barlow Heating LLC, Director of IT 2020- Present

Implementation of Field Edge Cloud Software. QuickBooks Integration, Website development, marketing strategies. Support of office IT infrastructure.

IT Consultant Providence, RI 2017 - Present

●Consult, develop, implement and manage client projects.

Zymphony Technology Solutions Tampa, FL 2016 - 2017

Business Technical Advisor

●Managed IT Services Support for large and medium-size businesses

●Provided full support via utilization of LabTech and ConnectWise software packages

●Administered Windows servers, routers & Exchange/Office 365 accounts

●Managed backup solutions by Shadow Protect and Barracuda

●Worked with sales staff for client hardware, network configurations and material procurement

●Managed and deployed various endpoint packages: ESET, Viper, Symantec, McAfee

●Conducted security audits and risks with Network Detective

Outsource Tampa, FL 2016

Lead Technician for Interface Network Systems

●Managed construction of data center for Hillsborough Public Safety Operations Complex

Installed rack containment systems, PDU, environmental probes

Tec Direct, Inc. Providence, RI 1995-2016

IT Consulting Firm / Technical Project Lead

Owner/operator of a fast growth IT consulting firm that created 10 full-time technical positions. Served as lead client project manager and onsite lead technician. With B2B and B2C clients, small to mid-size businesses were the mainstay.

●Securely managed a large variety of clients' software, hardware and network needs; project management of the implementation of servers, workstations, laptops and mobile devices

●Maintained 95%+ business continuity during worst case scenarios and 99.1%+ otherwise; Surpassed 98% KPI target 90% of the time

●Offered adept support with help desk, workstation, server systems, Exchange Server, Network, software, mobile devices, Disaster recovery. Demonstrated comprehensive understanding of all system level maintenance activities including software patches, service pack installations, software upgrades, wireless security, LAN/WAN/VPN and server maintenance HP and Dell. Provided quotes for IT services contracts. Priced & procured hardware & software orders for clients

●Resolved vendor issues as frontline liaison for clients

●Directed financial and operational matters, parts procurement, inventory, scheduling of personnel

●Managed retail store for over 20 years for service of hardware repairs and software support, electronics repairs for small business

EDUCATION & TRAINING

Computer Technology & Electronics : Control Data Institute, Boston

Materials of Industry, Mechanical & Architectural Drawing, Physics, Algebra : Roger Williams University

Various Corporate Training Communications, Systems, Networking : Decision One

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