CURRICULAM VITAE OF MELISSA GANAPATHY
PERSONAL DETAILS
Cell number : 076-***-****/067-***-****
Address : Lot 75 King Haakon Road, Oslo Beach, Port Shepstone 4240
Email address : adhwj2@r.postjobfree.com
License : Code 8
EDUCATION
Secondary : Marburg Secondary High School : Matric in 2003
EMPLOYMENT
PERIOD
POSITION
DUTIES
REFERENCE
Current
Store Manager Margate
Increase sales by ensuring good customer service, maintenance of store image, presentation and promotion of stock, stock management and correct pricing of products.
Stock loss is minimised through compliance with security measures, stock and cash handling guidelines.
Drive a low cost business according to company standards.
Ensure administrative duties within the store are in accordance with company guidelines
Managing of team, training, coaching and performance management of team members while maintain the company culture.
Area Manager
Niven Bidassi
April 2018 until June 2018 Temp Position
Admin coordinator
Receptionist meet and greet guests
Reservation and bookings on Inn Keeper, Booking.com, Nightbridge, Lekkerslaap
Debtors, Creditors and Bookkeeping
GRV’S and Creating new stock codes on Inn Keeper
Capture stock takes on Inn Keeper
VIP Payroll
Manage the hotel and supervise all staff members
Antoinette
Labuschagne
General Manager
April 2016 until October 2017
San la Meer Hotel Operation controller
Ordering of all purchases
Enforcing hotel purchasing procedures
Assisting in stock counts
Capturing of Stock GRV’S, Invoice capturing and balancing
Monthly Stock reports for Food, Beverage, Inventories and Operating Equipment
Issuing stock and cost controlling
Sourcing of new suppliers
Daily petty cash and banking
General administration of systems
Sending out Bank statement and Daily Revenue and House account reports
Chantal Moodley
HR Dept.
2008 October to 2011 March
Michael Frey’s Fresh Meat Personal Assistant, Stock Controller, Invoicing clerk and Junior HRM
Switchboard operator, Placing customer and branch orders, Invoicing clerk
HRM Contracts, Clocking’s, Leave, WCA, UIF, Staff appraisals and Reviews, Long services awards
Branch growth reports on Excel
Logistics Dealing with suppliers ordering of stock, Transporting and Controlling all stock in Cold storage and main branch
Stock take of Container storeroom
Organize and prepare documents –Diary management –Booking travel arrangements
Michael Frey
Pam Rupu
July 2012 to September 2014
Regent Insurance Client Services Consultant
Assisting switchboard,Email messages to team leaders
Personal assistant to General Manager – Call centre accounts, filing and following up with the Finance Dept.
For payments
Service clients First call resolution on Short and Long term policies
Sending leads to Sales Dept.
Re – underwriting clients policies, updating,advising and quoting
Dealing with dealership queries, confirmation letters
Retentions – Retaining clients, processing discounts, arranging special collections, Refunds, Cancellations
Claudine Griffin 072-***-****
Timothy Joseph
PROFESSIONAL DEVELOPMENT/SHORT COURSES
PERIOD
INSTITUTE
SUBJECT
REFERENCE
2006
Edge Computers
Introduction to Basic Computers, Touch typing, MS Word-Excel, Internet & Email
Tracey Milledge 039-***-****
2009
Softline VIP Payroll
Leave module workshop
Daphne Singh 031-***-****
Regent Insurance
Basic Short term, Long term and Retention training
HR Dept 011-***-****
2012
The Voice Clinic
Group Telepersonality & Customer service programme
The Voice Clinic 011-***-****
2017
SA Host
Customer service
Chantel Moodley 039-***-****
2018
IQ Academy
Bookkeeping
IQ Academy 087-***-****
2020
Unisa
Currently studying towards a Bachelor of Commerce in Human Resource Management
Unisa 080*-******