Director of Operations
Resume:
Andrea Vohsman
Colorado Springs, CO 80920
adhwdg@r.postjobfree.com
Summary
Solutions-oriented operations director with proven skills in leading company operations including managing personnel, cost, schedule and performance of a multimillion-dollar company/portfolio. Fosters a team approach that results in employee satisfaction, positive customer feedback and high Contractor Performance Assessment Reporting System
(CPARs)
Strengths/Capabilities/Accomplishments
• Self-reliant, problem solver with an absolute "Can Do" attitude
• Over 17 years management experience in federal contract, project and program portfolio management, DOD, DOI, DHS and DOE including 7 years supporting a Missile Defense Agency (MDA) contract
• Experience with financial and contractual compliance in government contracting environment
• Exceeded or maintained company revenue, gross margin and profit goals year over year even during periods of industry decline
• Strong operational execution of budgeting and profit/loss management of programs with combined 45-million- dollar annual budget
• Excels at operating in a fast paced, diverse environment with geographic diverse teams
• Well-developed communication skills and demonstrable ability to influence and engage direct and indirect reports and peers
• Regularly commended by management and customers for superior reliability, honesty and integrity
• Proven capability to investigate, learn and understand new technologies and subject areas
• Top-Secret Security Clearance
Professional Experience
AKIMA companies RiverTech and Five Rivers Services, Colorado Springs, Colorado Jul 2009 to Jun 2020
• Sr Program Manager, May 2019 – Jun 2020
• Sr Director of Operations, Dec 2017- May 2019
• Director of Operations, Jul 2009 – Dec 2017
o Performed duties assigned by the President Kept the President informed of all activities, and provided information and advice as to course of action required as the supervisor of the activities and compliance of program managers on all company contracts averaging 10 contracts per year o Provided operations oversight of an average of 10 contracts per year, including program execution (cost, schedule and technical performance), monitoring program milestones and adherence to program goals and budget
o Actively engaged program customers across the DoD, DOI, DHS and DOE o Led phase-in activities of newly awarded contracts including interviewing, hiring, and collective bargaining agreement (CBA) reviews/negotiations
o Worked closely with Contracting Officer Representatives and Contracting Officers to ensure performance is delivered as expected in a quality manner and on schedule. This resulted in high CPARs. o Monitored and reported the company’s performance against the annual Revenue, Operating Income and DSO (Days Sales Outstanding) targets resulting in higher revenue, higher profits and faster invoice payment helping overall company cash flow
o Allocated resources, provided technical and management oversight, conducted monthly and quarterly project reviews, and resolved issues at the project, program and operating company level o Supported yearly ISO 9001 audits and ensured we met all defined quality objectives o Ensured compliance with company policies and procedures including safety, quality control, human resources, labor relations, ethics, finance and purchasing o Built strong relationships and met commitments with primes, subcontractors, and teaming partners o Participated in over 50 proposal efforts including pricing and color reviews P a g e 2 of 2 Andrea Vohsman
Northrop Grumman Corporation, Colorado Springs, Colorado Mar 2002 – Jul 2009 Senior IT Manager
Enterprise Architecture and Applications Organization Manager on the Missile Defense Agency (MDA) Joint National Integration Center Research and Development Contract (JRDC)
Managed 56 employees with skills including software development, system administration, network architecture, design engineers, project management and help desk
Performed overall cost, contract and personnel management for two Missile Defense Agency (MDA) task orders with a combined average budget of 25 million dollars. Task Order management included: managing budgets
(tracking costs and developing monthly forecasts); working with contracts and the government customer on the contract; chairing Risk Review Board (RRB), weekly staff meetings with team, customer and Configuration Control Board (CCB)
Formulated and reviewed Task Order plans and contract deliverables ensuring conformity with standards
Acted as Information Office (IO) Alternate Program Manager (APM) on numerous occasions, including briefing at Contract Program Management Review (PMRs), negotiating task orders and participating in Leadership meetings NeoCore, Inc., Colorado Springs, Colorado Sep 2001 – Nov 2001 Professional Services Organization Quality Assurance Engineer (contract position) Worked as a key member of a team testing a customized web application using NeoCore’s XML Information Management System as a backend. Activities included writing test cases, performing functional and usability testing, and managing the software delivery pipeline.
OpusWave Networks, Colorado Springs, Colorado Mar 2001 – Aug 2001 Senior Quality Assurance Engineer (contract position) Responsible for Quality Assurance throughout the entire product life cycle. Integral to achieving ISO 9001 certification, managed implementation of best practices and metrics collection and managed continuous process improvement.
Mobilize, Inc., Colorado Springs, Colorado Jun 1999 – Feb 2001 Software Quality Assurance Engineer, Software Tester Worked as a leading member of a team performing all aspects of software quality assurance in a dynamic, fast-paced environment. Responsibilities include development and implementation of test plans and detailed test cases for an enterprise software application working closely with project management to further develop and refine requirements. Vanguard Research, Inc., Colorado Springs, Colorado Mar 1997 – Jun 1999 Computer Scientist
Provided technical and management assistance and advice to the Joint National Test Facility System Engineer for Interoperability Testing on test and evaluation matters and the Chief Software Engineer on software related matters. Responsibilities included software process improvement efforts (SEI CMM), technology improvement and modernization activities, requirements analysis/definition, construction of Task Orders and Y2K problem resolution. Education and Certifications
Bachelor of Science, Computer Information Systems Management, Colorado Christian University Introduction to the Capability Maturity Model (CMM), Software Engineering Institute Business Process Re-Engineering, Learning Tree International Essential Management Skills, TRW
Performance Based Service Acquisition Training, Defense Acquisition University ITIL Version 3 Foundations
Six Sigma Green Belt
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